Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.
The OpportunityWe're building something new for New York City's independent drivers — the people who keep the city moving but are often left out of traditional healthcare systems. Together with the Independent Drivers Guild and the Workers Benefit Fund (WBF), we launched the Worker Healthy Living Program (WHLP) — a lifestyle medicine–informed program designed to help drivers live healthier, longer lives through food, movement, sleep, stress management, and community.
We're looking for a Health Coach who believes that lasting health change comes from trust, consistency, and support — not just information. This role is for someone who loves working directly with people, helping them make realistic changes in the context of busy, high-stress lives, and building strong relationships with participants over time.
This isn't a traditional coaching role. You'll join a small, collaborative care team — including primary care clinicians, advanced practice clinicians, a dietitian, behavioral health support, a medical assistant, and other care team partners — working across in-person and virtual settings, with potential expansion to mobile clinics. You'll support participants through individual and group-based coaching and help embed lifestyle change and patient empowerment into a structured six-month program focused on whole-person health.
Beyond participant support, you'll help shape how the program runs — refining workflows, supporting program operations, and helping design systems that make it easier for drivers to stay engaged. You'll also work alongside Akido's AI-powered platform to improve care delivery — using technology to reduce administrative burden and strengthen, not replace, human connection.
This is a zero-to-one opportunity. You'll be joining early, with real ownership over how the program is built and grown — from how coaching is delivered to how the model scales across New York City. We're looking for someone who's energized by ambiguity, comfortable experimenting, and motivated to help turn a promising pilot into a sustainable, community-centered model.
WHLP is grounded in evidence and designed to prevent and manage chronic conditions such as obesity, pre-diabetes, hypertension, and hyperlipidemia, while also addressing the real-life barriers that shape health — including stress, isolation, financial strain, and work-related challenges.
If you're passionate about behavior change, community health, and building trust with populations that have been historically underserved — this is your opportunity to help reimagine what health coaching looks like in primary care from the ground up.
You'll Be a Great Fit If YouThrive in a collaborative, interdisciplinary care environmentAre comfortable working in an early-stage, evolving program — able to move forward with limited direction and help create structure where it doesn't yet existEnjoy building long-term relationships with participants, not one-off coaching sessionsBelieve prevention, lifestyle change, and patient empowerment should be central to healthcareCommunicate with empathy, cultural humility, and a non-judgmental coaching approachAre excited by working across settings, from a community clinic in Williamsburg to virtual and mobile care across NYCCan meet people where they are and help them take the next best step (not the "perfect" step)What You'll DoProvide 1:1 health coaching to WHLP participants focused on sustainable lifestyle changeSupport participants in goal-setting and skill-building related to: Nutrition and healthy eatingPhysical activity and movementSleep and recoveryStress management and emotional wellbeingHabit formation and behavior changeUse coaching techniques (e.g., motivational interviewing, stages of change) to help participants stay engaged and build confidenceSupport participants through a six-month lifestyle medicine–informed care program, reinforcing care plans and clinician recommendationsHelp participants identify and navigate barriers to health such as time constraints, financial strain, work schedules, transportation, and food accessCoordinate closely with the care team (primary care, dietitian, behavioral health, MA) to ensure whole-person supportCo-facilitate and support group visits and group-based programming, including workshops focused on practical skills and community connectionSupport participant onboarding, engagement, retention, and follow-up outreach (in-person, phone, text, and virtual)Document participant goals, action plans, and progress in Akido's systems and workflowsSupport implementation and optimization of digital and AI-enabled tools for tracking progress, documentation, and participant engagementPilot and refine new approaches to outreach, education, and group-based coaching supportServe as a trusted presence at community events, enrollment activations, and driver engagement activitiesProvide feedback on participant-facing educational materials, tools, and engagement strategiesContribute frontline insight to help improve the care experience for both participants and the care teamWho You AreRequired QualificationsHealth coaching certification from a recognized program (e.g., NBHWC, ACE, Wellcoaches, or equivalent) or 3+ years of experience in a health coaching, care navigation, or community health role2+ years of experience supporting behavior change in a health, wellness, or care settingStrong interpersonal, communication, and cross-cultural skillsComfort working in mobile, field-based, and virtual care environmentsAbility to work independently while collaborating closely with a multidisciplinary teamStrong organizational skills and ability to manage follow-ups, outreach, and participant trackingPassion for supporting underserved communities and delivering care with dignity and respectPreferred QualificationsExperience working in community health, primary care, lifestyle medicine, or value-based careExperience working with populations facing high stress, demanding schedules, or economic barriersExperience facilitating group visits, workshops, or shared medical appointmentsFamiliarity with motivational interviewing, trauma-informed communication, and culturally responsive careBilingual (especially Spanish, Bengali, Mandarin, Haitian Creole, or other languages commonly spoken by NYC drivers)Experience in a startup or early-stage program environment, with comfort navigating ambiguity and wearing multiple hatsInterest in digital health and openness to using AI-enabled toolsLived experience that reflects the communities we serveWork EnvironmentThis is a mobile and field-based role, with work spanning mobile clinics, community organizations, and virtual platforms across New York City. You'll also spend time collaborating in person from Akido's Brooklyn headquarters, using the office as a home base for care team connection, planning, and program building.
Flexibility is essential, as the role may involve nontraditional hours — including early mornings, evenings, or weekends — to best serve our participant population.
Hourly pay range$31.25—$43.25 USDAkido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
Read LessAkido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.
Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. More info at Akidolabs.com.
The Opportunity
We are looking for a Registered Nurse to join Akido's Enhanced Care Management team supporting IEHP members across the Inland Empire. This is a unique opportunity for an RN who thrives in collaborative, interdisciplinary environments and wants to make a measurable impact on patients with complex health and social needs. You'll work primarily in clinic-based settings with significant telehealth and telephonic care coordination, while also providing in-person, community-based care when needed.
As a key member of an interdisciplinary team alongside a Community Health Worker and Program Manager (with a future Behavioral Health Coordinator joining), you'll combine direct nursing services with comprehensive care coordination—helping patients navigate the healthcare system, manage chronic conditions, and achieve their health goals.
What You'll Do
Provide RN level care coordination for ECM-eligible and/or enrolled IEHP members with complex medical, behavioral health, and social needs Conduct nursing assessments via telehealth, telephone, clinic based visits, and occasional community or home visits to identify health needs, barriers to care, and opportunities for intervention Perform direct nursing services including medication reconciliation, health education, chronic disease monitoring, and self-management support. Serve as the RN responsible for care plan review and sign off in accordance with ECM and health plan requirements Develop and implement individualized care plans in partnership with members, families, and the interdisciplinary team Coordinate care across multiple providers, specialists, hospitals, and community resources to ensure seamless transitions and continuity of care Deliver telephonic and telehealth support for ongoing care management, follow-up, and member engagement Partner closely with Community Health Worker to address social determinants of health and connect members to community resources Collaborate with the Program Manager on care plan implementation, member outreach strategies, and team workflows Document all encounters accurately and timely in compliance with ECM requirements and HIPAA standards Participate in team meetings, case conferences, and quality improvement initiatives Other duties as assignedWho You Are
Comfortable delivering care across multiple modalities—clinic-based, telehealth/telephone, and occasional community-based visits Possess strong assessment, critical thinking, and clinical decision-making skills Excellent communicator who can build rapport with diverse populations and collaborate effectively across interdisciplinary teams Self-directed with ability to manage a complex caseload and prioritize competing demands Comfortable with technology, electronic health records, and telehealth platforms Patient-centered approach with deep commitment to health equity and addressing social determinants of health Valid California Driver's License, reliable form of transportation, and ability to travel locally for occasional in-person visits.Preferred qualifications:
Bilingual in English and Spanish preferred but not required Experience with Medi-Cal/Medicaid populations and understanding of social determinants of health Knowledge of Enhanced Care Management (ECM) or similar care coordination programs Experience with chronic disease management, care transitions, and population health Familiarity with Inland Empire community resources Case Management Certification (CCM, ACM, or similar) preferred but not requiredLicense, certification, and registration requirements:
Current, unrestricted California Registered Nurse (RN) license Bachelor of Science in Nursing (BSN) preferred; ASN considered with relevant experience Minimum 2 years of clinical nursing experience with care coordination, case management, or community health nursing Salary range$95,000—$110,000 USDAkido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
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