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Aiwyn
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  • Remote Senior Product Manager, API Platform  

    Aiwyn
    - Riverside County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounti... Read More
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website The role We're looking for a Senior Product Manager to own our platform integration and API roadmap. Aiwyn is part of an ecosystem of software solutions that accounting firms may use to operate their business. Many of these systems provide complimentary functionality to Aiwyn’s core business, or are foundational systems of record. To be the platform for modern accounting firms, we must provide seamless integration with the tools and systems that matter to our customers. This is a high-leverage, high impact role that is critical to our success as we scale rapidly. You'll work closely with engineering, design, customer success, and go-to-market teams. Your work will touch virtually every part of the product, and every customer we serve. What You'll Do Own the integration roadmap. Identify which systems matter most to firms, prioritize ruthlessly, and ship integrations that customers actually adopt. Define our platform and API strategy. Decide what we expose, to whom, and how. Shape the long-term vision for Aiwyn as the connective tissue of a modern accounting firm's tech stack. Go deep with customers and partners. Sit with firms to understand their workflows across systems, and build direct relationships with the vendors whose products they rely on every day. Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with sales, CS, and marketing to bring to market. What We're Looking For Must haves: 5–8 years of product management experience Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in Nice-to-haves (not required): Experience with platforms Experience owning API products Startup experience- you're comfortable with ambiguity and a fast pace Why Work at Aiwyn? The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast-growing SaaS startup led by an experienced and successful team with industry experience AI-by-Default - you'll have access to best-in-class AI tools and work in an environment that embraces an AI-by-default mindset, where curiosity and experimentation are part of how we operate Remote-first organization Competitive compensation and benefits Stock options 401(k) matching Adventure Travel Stipend on each anniversary of your employment with Aiwyn Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Customer Support Specialist  

    Aiwyn
    - Sacramento County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform f... Read More
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website This role: As part of our Customer Support team, you’ll provide front-line product support to users, troubleshoot software issues, and ensure customer satisfaction by resolving technical problems efficiently. You’ll develop a deep understanding of the company's software products to guide users, offer product training, and escalate complex issues to the engineering team when necessary. Working within our three-tiered support structure, you’ll work closely with other support teammates, customer implementations and success, and software developers in order to drive positive outcomes for our customers. How We Investigate Issues: Investigations often require deep technical analysis across multiple systems, including database queries, user session replays, and network-level logs. The role involves tracing data from source systems through integrations into Aiwyn’s platform, analyzing transaction flows, and diagnosing issues related to DNS, mail servers, and third-party integrations such as practice management systems, SafeSend, and Outlook. Key Responsibilities: Provide expert technical support to customers via support ticket, live chat, and phone, troubleshooting software issues and ensuring a seamless user experience. Assist in the setup, configuration, and optimization of our software for new and existing customers. Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests. Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings. Manage and prioritize support tickets, ensuring timely and accurate resolutions. Contribute to the development of support documentation, FAQs, and knowledge base articles. Qualifications: 1-2 years of experience in a technical support, customer support, or technical-adjacent role or completion of a technical bootcamp or equivalent training Excellent problem-solving skills with a proactive approach to troubleshooting. Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users. Ability to adapt quickly and manage multiple tasks in a fast-paced, evolving environment. Experience with structured query language (SQL) Strong process-oriented mindset with a focus on continuous improvement and operational efficiency Appreciation for data integrity, with a commitment to maintaining clean, accurate, and well-documented records by following established processes Preferred experience: Familiarity with SaaS platforms and cloud-based software solutions. Experience with customer relationship management (CRM) systems including Zendesk and JIRA. Strong understanding of accounting principles and experience with accounting or accounts receivable software. Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Learn more about Aiwyn: About us YouTube page Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Accountant  

    Aiwyn
    - Maricopa County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform f... Read More
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website About the Role Aiwyn is a PE-backed (KKR) SaaS and payments company that has completed four acquisitions in the past two years. We're building the finance infrastructure to match that growth, and we're looking for a Senior Accountant who wants to be part of that build, not just maintain what's already there. This role reports to the VP of Accounting and works closely with the Assistant Controller others you'll help build from scratch. If you're the kind of person who sees a gap and fills it without being asked, who'd rather solve the root cause than patch a workaround, and who gets genuinely excited about using technology and automation to make things work better, this is the right environment for you. Month-end close and audit season bring hard deadlines, and we meet them with professionalism and composure. In return, you'll work alongside people who hold themselves to the same standard they ask of you, with direct visibility into how the business operates, real ownership of your work, and room to grow as the team and company scale. Key Responsibilities: Own month-end close execution for assigned areas, including balance sheet account reconciliations (Deferred and Unbilled Revenue, Capitalized Software, Capitalized Commissions, Internal Use Software) and bank reconciliations across all entities, including FBO accounts. Serve as a first line of review on close deliverables, identifying anomalies, researching variances, and escalating issues intelligently before they reach the Assistant Controller or Accounting Manager. Oversee deal setup and billing processes to ensure accuracy, completeness, and alignment with contractual terms. Support revenue recognition and billing reconciliation workflows across multiple revenue streams. Partner with the Assistant Controller and Accounting Manager to facilitate the annual audit, including preparing documentation, and ensuring timely resolution of outstanding items. Develop and continuously improve financial reporting procedures, identifying opportunities for automation and process optimization. Ensure financial statements are prepared in accordance with GAAP and audit readiness requirements are consistently met. Collaborate cross-functionally with internal stakeholders to support business initiatives and enhance the accuracy and efficiency of financial reporting. Execute ad hoc analysis, projects, and reporting requests as assigned by leadership. Qualifications: Bachelor's degree in Accounting CPA or CPA candidate preferred 4+ years of progressive accounting experience; a combination of public and private accounting experience strongly preferred, with at least 2 years in public accounting Experience in a SaaS, payments, or multi-entity environment preferred Proficiency in NetSuite or comparable enterprise ERP Strong understanding of GAAP and regulatory requirements Demonstrated ability to work independently, manage competing priorities, and own outcomes with minimal oversight Strong Excel and data management skills Comfort with AI tools and automation; genuine curiosity about how technology can improve accounting workflows Excellent communication and interpersonal skills Detail-oriented with strong analytical and problem-solving skills Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Accountant  

    Aiwyn
    - Clark County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform f... Read More
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website About the Role Aiwyn is a PE-backed (KKR) SaaS and payments company that has completed four acquisitions in the past two years. We're building the finance infrastructure to match that growth, and we're looking for a Senior Accountant who wants to be part of that build, not just maintain what's already there. This role reports to the VP of Accounting and works closely with the Assistant Controller others you'll help build from scratch. If you're the kind of person who sees a gap and fills it without being asked, who'd rather solve the root cause than patch a workaround, and who gets genuinely excited about using technology and automation to make things work better, this is the right environment for you. Month-end close and audit season bring hard deadlines, and we meet them with professionalism and composure. In return, you'll work alongside people who hold themselves to the same standard they ask of you, with direct visibility into how the business operates, real ownership of your work, and room to grow as the team and company scale. Key Responsibilities: Own month-end close execution for assigned areas, including balance sheet account reconciliations (Deferred and Unbilled Revenue, Capitalized Software, Capitalized Commissions, Internal Use Software) and bank reconciliations across all entities, including FBO accounts. Serve as a first line of review on close deliverables, identifying anomalies, researching variances, and escalating issues intelligently before they reach the Assistant Controller or Accounting Manager. Oversee deal setup and billing processes to ensure accuracy, completeness, and alignment with contractual terms. Support revenue recognition and billing reconciliation workflows across multiple revenue streams. Partner with the Assistant Controller and Accounting Manager to facilitate the annual audit, including preparing documentation, and ensuring timely resolution of outstanding items. Develop and continuously improve financial reporting procedures, identifying opportunities for automation and process optimization. Ensure financial statements are prepared in accordance with GAAP and audit readiness requirements are consistently met. Collaborate cross-functionally with internal stakeholders to support business initiatives and enhance the accuracy and efficiency of financial reporting. Execute ad hoc analysis, projects, and reporting requests as assigned by leadership. Qualifications: Bachelor's degree in Accounting CPA or CPA candidate preferred 4+ years of progressive accounting experience; a combination of public and private accounting experience strongly preferred, with at least 2 years in public accounting Experience in a SaaS, payments, or multi-entity environment preferred Proficiency in NetSuite or comparable enterprise ERP Strong understanding of GAAP and regulatory requirements Demonstrated ability to work independently, manage competing priorities, and own outcomes with minimal oversight Strong Excel and data management skills Comfort with AI tools and automation; genuine curiosity about how technology can improve accounting workflows Excellent communication and interpersonal skills Detail-oriented with strong analytical and problem-solving skills Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Product Manager, API Platform  

    Aiwyn
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounti... Read More
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website The role We're looking for a Senior Product Manager to own our platform integration and API roadmap. Aiwyn is part of an ecosystem of software solutions that accounting firms may use to operate their business. Many of these systems provide complimentary functionality to Aiwyn’s core business, or are foundational systems of record. To be the platform for modern accounting firms, we must provide seamless integration with the tools and systems that matter to our customers. This is a high-leverage, high impact role that is critical to our success as we scale rapidly. You'll work closely with engineering, design, customer success, and go-to-market teams. Your work will touch virtually every part of the product, and every customer we serve. What You'll Do Own the integration roadmap. Identify which systems matter most to firms, prioritize ruthlessly, and ship integrations that customers actually adopt. Define our platform and API strategy. Decide what we expose, to whom, and how. Shape the long-term vision for Aiwyn as the connective tissue of a modern accounting firm's tech stack. Go deep with customers and partners. Sit with firms to understand their workflows across systems, and build direct relationships with the vendors whose products they rely on every day. Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with sales, CS, and marketing to bring to market. What We're Looking For Must haves: 5–8 years of product management experience Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in Nice-to-haves (not required): Experience with platforms Experience owning API products Startup experience- you're comfortable with ambiguity and a fast pace Why Work at Aiwyn? The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast-growing SaaS startup led by an experienced and successful team with industry experience AI-by-Default - you'll have access to best-in-class AI tools and work in an environment that embraces an AI-by-default mindset, where curiosity and experimentation are part of how we operate Remote-first organization Competitive compensation and benefits Stock options 401(k) matching Adventure Travel Stipend on each anniversary of your employment with Aiwyn Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Product Manager, API Platform  

    Aiwyn
    - Orange County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounti... Read More
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website The role We're looking for a Senior Product Manager to own our platform integration and API roadmap. Aiwyn is part of an ecosystem of software solutions that accounting firms may use to operate their business. Many of these systems provide complimentary functionality to Aiwyn’s core business, or are foundational systems of record. To be the platform for modern accounting firms, we must provide seamless integration with the tools and systems that matter to our customers. This is a high-leverage, high impact role that is critical to our success as we scale rapidly. You'll work closely with engineering, design, customer success, and go-to-market teams. Your work will touch virtually every part of the product, and every customer we serve. What You'll Do Own the integration roadmap. Identify which systems matter most to firms, prioritize ruthlessly, and ship integrations that customers actually adopt. Define our platform and API strategy. Decide what we expose, to whom, and how. Shape the long-term vision for Aiwyn as the connective tissue of a modern accounting firm's tech stack. Go deep with customers and partners. Sit with firms to understand their workflows across systems, and build direct relationships with the vendors whose products they rely on every day. Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with sales, CS, and marketing to bring to market. What We're Looking For Must haves: 5–8 years of product management experience Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in Nice-to-haves (not required): Experience with platforms Experience owning API products Startup experience- you're comfortable with ambiguity and a fast pace Why Work at Aiwyn? The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast-growing SaaS startup led by an experienced and successful team with industry experience AI-by-Default - you'll have access to best-in-class AI tools and work in an environment that embraces an AI-by-default mindset, where curiosity and experimentation are part of how we operate Remote-first organization Competitive compensation and benefits Stock options 401(k) matching Adventure Travel Stipend on each anniversary of your employment with Aiwyn Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Accountant  

    Aiwyn
    - Washoe County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform f... Read More
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website About the Role Aiwyn is a PE-backed (KKR) SaaS and payments company that has completed four acquisitions in the past two years. We're building the finance infrastructure to match that growth, and we're looking for a Senior Accountant who wants to be part of that build, not just maintain what's already there. This role reports to the VP of Accounting and works closely with the Assistant Controller others you'll help build from scratch. If you're the kind of person who sees a gap and fills it without being asked, who'd rather solve the root cause than patch a workaround, and who gets genuinely excited about using technology and automation to make things work better, this is the right environment for you. Month-end close and audit season bring hard deadlines, and we meet them with professionalism and composure. In return, you'll work alongside people who hold themselves to the same standard they ask of you, with direct visibility into how the business operates, real ownership of your work, and room to grow as the team and company scale. Key Responsibilities: Own month-end close execution for assigned areas, including balance sheet account reconciliations (Deferred and Unbilled Revenue, Capitalized Software, Capitalized Commissions, Internal Use Software) and bank reconciliations across all entities, including FBO accounts. Serve as a first line of review on close deliverables, identifying anomalies, researching variances, and escalating issues intelligently before they reach the Assistant Controller or Accounting Manager. Oversee deal setup and billing processes to ensure accuracy, completeness, and alignment with contractual terms. Support revenue recognition and billing reconciliation workflows across multiple revenue streams. Partner with the Assistant Controller and Accounting Manager to facilitate the annual audit, including preparing documentation, and ensuring timely resolution of outstanding items. Develop and continuously improve financial reporting procedures, identifying opportunities for automation and process optimization. Ensure financial statements are prepared in accordance with GAAP and audit readiness requirements are consistently met. Collaborate cross-functionally with internal stakeholders to support business initiatives and enhance the accuracy and efficiency of financial reporting. Execute ad hoc analysis, projects, and reporting requests as assigned by leadership. Qualifications: Bachelor's degree in Accounting CPA or CPA candidate preferred 4+ years of progressive accounting experience; a combination of public and private accounting experience strongly preferred, with at least 2 years in public accounting Experience in a SaaS, payments, or multi-entity environment preferred Proficiency in NetSuite or comparable enterprise ERP Strong understanding of GAAP and regulatory requirements Demonstrated ability to work independently, manage competing priorities, and own outcomes with minimal oversight Strong Excel and data management skills Comfort with AI tools and automation; genuine curiosity about how technology can improve accounting workflows Excellent communication and interpersonal skills Detail-oriented with strong analytical and problem-solving skills Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Product Manager, API Platform  

    Aiwyn
    - Fulton County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounti... Read More
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website The role We're looking for a Senior Product Manager to own our platform integration and API roadmap. Aiwyn is part of an ecosystem of software solutions that accounting firms may use to operate their business. Many of these systems provide complimentary functionality to Aiwyn’s core business, or are foundational systems of record. To be the platform for modern accounting firms, we must provide seamless integration with the tools and systems that matter to our customers. This is a high-leverage, high impact role that is critical to our success as we scale rapidly. You'll work closely with engineering, design, customer success, and go-to-market teams. Your work will touch virtually every part of the product, and every customer we serve. What You'll Do Own the integration roadmap. Identify which systems matter most to firms, prioritize ruthlessly, and ship integrations that customers actually adopt. Define our platform and API strategy. Decide what we expose, to whom, and how. Shape the long-term vision for Aiwyn as the connective tissue of a modern accounting firm's tech stack. Go deep with customers and partners. Sit with firms to understand their workflows across systems, and build direct relationships with the vendors whose products they rely on every day. Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with sales, CS, and marketing to bring to market. What We're Looking For Must haves: 5–8 years of product management experience Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in Nice-to-haves (not required): Experience with platforms Experience owning API products Startup experience- you're comfortable with ambiguity and a fast pace Why Work at Aiwyn? The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast-growing SaaS startup led by an experienced and successful team with industry experience AI-by-Default - you'll have access to best-in-class AI tools and work in an environment that embraces an AI-by-default mindset, where curiosity and experimentation are part of how we operate Remote-first organization Competitive compensation and benefits Stock options 401(k) matching Adventure Travel Stipend on each anniversary of your employment with Aiwyn Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now

  • Remote Senior Product Manager, API Platform  

    Aiwyn
    - Dallas County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounti... Read More
    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website The role We're looking for a Senior Product Manager to own our platform integration and API roadmap. Aiwyn is part of an ecosystem of software solutions that accounting firms may use to operate their business. Many of these systems provide complimentary functionality to Aiwyn’s core business, or are foundational systems of record. To be the platform for modern accounting firms, we must provide seamless integration with the tools and systems that matter to our customers. This is a high-leverage, high impact role that is critical to our success as we scale rapidly. You'll work closely with engineering, design, customer success, and go-to-market teams. Your work will touch virtually every part of the product, and every customer we serve. What You'll Do Own the integration roadmap. Identify which systems matter most to firms, prioritize ruthlessly, and ship integrations that customers actually adopt. Define our platform and API strategy. Decide what we expose, to whom, and how. Shape the long-term vision for Aiwyn as the connective tissue of a modern accounting firm's tech stack. Go deep with customers and partners. Sit with firms to understand their workflows across systems, and build direct relationships with the vendors whose products they rely on every day. Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with sales, CS, and marketing to bring to market. What We're Looking For Must haves: 5–8 years of product management experience Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in Nice-to-haves (not required): Experience with platforms Experience owning API products Startup experience- you're comfortable with ambiguity and a fast pace Why Work at Aiwyn? The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast-growing SaaS startup led by an experienced and successful team with industry experience AI-by-Default - you'll have access to best-in-class AI tools and work in an environment that embraces an AI-by-default mindset, where curiosity and experimentation are part of how we operate Remote-first organization Competitive compensation and benefits Stock options 401(k) matching Adventure Travel Stipend on each anniversary of your employment with Aiwyn Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
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  • Remote Customer Support Specialist  

    Aiwyn
    - Lancaster County
    Apply Now
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform f... Read More
    Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our website This role: As part of our Customer Support team, you’ll provide front-line product support to users, troubleshoot software issues, and ensure customer satisfaction by resolving technical problems efficiently. You’ll develop a deep understanding of the company's software products to guide users, offer product training, and escalate complex issues to the engineering team when necessary. Working within our three-tiered support structure, you’ll work closely with other support teammates, customer implementations and success, and software developers in order to drive positive outcomes for our customers. How We Investigate Issues: Investigations often require deep technical analysis across multiple systems, including database queries, user session replays, and network-level logs. The role involves tracing data from source systems through integrations into Aiwyn’s platform, analyzing transaction flows, and diagnosing issues related to DNS, mail servers, and third-party integrations such as practice management systems, SafeSend, and Outlook. Key Responsibilities: Provide expert technical support to customers via support ticket, live chat, and phone, troubleshooting software issues and ensuring a seamless user experience. Assist in the setup, configuration, and optimization of our software for new and existing customers. Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests. Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings. Manage and prioritize support tickets, ensuring timely and accurate resolutions. Contribute to the development of support documentation, FAQs, and knowledge base articles. Qualifications: 1-2 years of experience in a technical support, customer support, or technical-adjacent role or completion of a technical bootcamp or equivalent training Excellent problem-solving skills with a proactive approach to troubleshooting. Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users. Ability to adapt quickly and manage multiple tasks in a fast-paced, evolving environment. Experience with structured query language (SQL) Strong process-oriented mindset with a focus on continuous improvement and operational efficiency Appreciation for data integrity, with a commitment to maintaining clean, accurate, and well-documented records by following established processes Preferred experience: Familiarity with SaaS platforms and cloud-based software solutions. Experience with customer relationship management (CRM) systems including Zendesk and JIRA. Strong understanding of accounting principles and experience with accounting or accounts receivable software. Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Learn more about Aiwyn: About us YouTube page Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa Read Less
    Apply Now
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