Airspool is a fast-growing direct-to-consumer solar HVAC company, and we're looking for someone to help run the business day-to-day. This is not a typical assistant role. We don't need someone to wait for instructions—we need someone who takes ownership, solves problems, and keeps things moving. We care deeply about our customers. If you don't naturally lean toward empathy and problem-solving, this won't be a fit. We are also heavy users of AI and are constantly looking for ways to operate more efficiently using tools like ChatGPT and automation. This role starts at ~20 hours/week, with the opportunity to grow into a full-time position based on performance and fit. About Airspool Airspool introduces an innovative and environmentally friendly solution for air conditioning and heating by integrating solar energy directly into its units. By utilizing direct current (DC) motors compatible with DC power from solar panels, Airspool eliminates the need for batteries or additional electrical components. On cloudy days or at night, the unit can seamlessly switch to a standard 120V or 240V outlet for efficient operation at 22 SEER. With the dynamics of current grid and gas costs, Airspool offers significant cost savings while contributing to a sustainable future. Role Description We are seeking a dynamic and resourceful Operations Manager to serve as the Founder's Right Hand. This hybrid role, based in Las Vegas, NV (with some work-from-home flexibility), supports operational, strategic, and administrative tasks across the business. You will help: Oversee day-to-day operations Manage order flow, shipping issues, and follow-ups Handle customer communication (email + occasional calls) Coordinate internal and external communication Support bookkeeping workflows (QuickBooks) Solve operational problems (logistics, vendors, research, etc.) Coordinate with team members and help ensure things actually get done Bring structure, accountability, and follow-through to a growing business This is a hands-on role where your impact will be felt immediately. Qualifications • Strong organizational and project management skills (ability to manage multiple priorities and meet deadlines) • Excellent written and verbal communication skills • Ability to think clearly, solve problems, and operate without a detailed playbook • Experience with small business operations, admin, or bookkeeping (QuickBooks preferred) • Strong attention to detail and time management • Self-motivated, proactive, and adaptable in a fast-moving environment • Bachelor's degree preferred, or equivalent real-world experience • Experience in startups, operations roles, or sustainability-related industries is a plus • Familiarity with Shopify, logistics, or inventory systems is a plus • Interest in AI tools, automation, or workflow optimization is a strong plus Compensation • ~$30/hour + very substantial bonus based on your performance meeting written objectives and on company performance • Starts part-time (~20 hrs/week), with potential to grow into full-time How to apply (important): Please do not apply through LinkedIn. Instead, send an email to dave@airspool.com with the subject Airspool Operations Role – [Your Name] Include: A short note on why this role fits you An example of a messy situation you organized or fixed Your responses to the following: a. A customer emails: My order is late. I needed this days ago. What's going on? Write your reply. b. You notice 3 orders didn't get shipped yesterday. What do you do? c. You're given a vague task: Help me figure out China visa requirements. What steps do you take? d. What experience do you have with bookkeeping or QuickBooks? Be specific. e. Tell me about a time you improved a process (even a small one). What was the problem, what did you change, and what was the result? f. Tell me about a time a customer (or client, coworker, or vendor) was frustrated or upset. What did you do, and how did it turn out? g. How do you think AI will change small business operations over the next 3–5 years? How would you personally use tools like GPTs or digital agents in this role? (Note: We are heavy users of AI. Please include any real-world experience you have using AI tools, not just general opinions.) If you take pride in solving problems, improving systems, coordinating people, and making customers feel taken care of, this can turn into a very meaningful role. Best regards, Dave
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