Join Our Team as a General Manager!
About Us:
At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.
Key Skills/ Responsibilities:
Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.Topline Involvement: Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.Guest Experience: Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.Leadership: Provide hands-on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team-oriented environment that focuses on guest satisfaction.Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.Education & Experience:
At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.
Valid driver's license for the applicable state.
How Success Will be Measured:
Forecasting AccuracyGSSDriven ProfitabilityTopline/Bottomline acumenAbility to attract and nurture top talentAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Aimbridge Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
High School diploma or equivalent required.At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.Supervisory experience required.Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation.Must have a valid driver's license for the applicable state.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.Must be able to work with and understand financial information and data, and basic arithmetic functions.RESPONSIBILITIES:
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First AidTrain and supervise the hourly Engineering staff and coordinate all scheduling.Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.Focus the Engineering Department on their role in contributing to the guest service scores.Motivate, coach, counsel and discipline all Engineering personnel according to Aimbridge Hospitality standards.Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality standards.Prepare and conduct all Engineering interviews and follow hiring procedures according to Aimbridge Hospitality standards.Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.Manage energy expenses and continually work towards energy conservation.Participate in required M.O.D. coverage as scheduled.Ensure that the Preventative Maintenance program is implemented and administered according to Aimbridge Hospitality standards.Evaluate and spot check the work of all staff and contractors or outside laborers.Handle guestroom maintenance requests in a timely manner.Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.Act as emergency contact person.Attend monthly all-employee meetings and any other functions required by management.Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.Ensure that pool and spa are in compliance with area health codes.Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.Establish and maintain key control system.Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.Handle items for Lost and Found according to the standard.Perform any other duties as requested by the General Manager.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as a Server!
About Us:
The Server position requires great communication, multitasking, and a good knowledge of food and drinks to make sure guests have a great dining experience. The Server takes orders, serves guests with professionalism, and keeps the service area clean and organized, all while following company rules and safety guidelines.
KEY SKILLS/RESPONSIBILITIES
Guest Service & Hospitality: Provide a warm, friendly, and professional dining experience by greeting guests, taking orders accurately, and ensuring their needs are met throughout their visit. Food & Beverage Expertise: Maintain a strong knowledge of the menu, including ingredients, dietary restrictions, specials, and alcohol service guidelines. Order Accuracy & Efficiency: Take and deliver food and beverage orders promptly, ensuring accuracy and attention to detail. Multi-tasking & Organization: Manage multiple tables while maintaining efficiency in serving, clearing, and resetting tables for the next guests. Ability to efficiently manage multiple tasks and maintain a positive attitude in high-pressure situations. POS System & Cash Handling: Process payments, close checks, and ensure accurate handling of transactions while following company and security guidelines. Cleanliness & Compliance: Follow food safety and hygiene regulations, maintain a tidy and organized service area, and comply with alcohol and food handling certifications. Physical Stamina: Physical ability to stand for long hours, lift and carry objects (2050 lbs.), walk, bend, and perform repetitive motions.EDUCATION & EXPERIENCE
High school diploma or equivalent preferred. Previous experience in hospitality or food & beverage service is a plus. Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally. Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handlers Card) as per state regulations.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
A line-Cook is responsible for preparing / cooking all food items, based on standardized recipes, for the Corporate HQ outlet, Banquets/Catering in meeting rooms, and Executive Lounge, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
QUALIFICATIONS:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.Food Handlers Certification (must comply with State requirements)Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high pressure situations.Must maintain composure and objectivity under pressure.JOB RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly, service-oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient operations.Comply with certification requirements as applicable to position to include Food Handlers, Safety, etc.Maintain a friendly and warm demeanor at all times.Have thorough knowledge of menus and the preparation required according to hotel standards.Maintain cleanliness and organization of all storage areas.Complete necessary food and station preparations prior to opening of the Restaurant/Dining Outlet or Cafe in order to ensure that guests are served promptly and efficiently during the operating hours.Prepare and display buffet food items according to Aimbridge Hospitality standards.Maintain post on kitchen line as required during the operating hours in order to prepare food to order, maintaining the highest standards of efficiency, productivity and quality. Prepare food for Banquets, as required, following specifications of Banquet Event Orders.Prepare and service food for Associate Cafeteria as specified by the restaurant leadership.Prepare all foods following Aimbridge Hospitality standard recipes.Preparation of specials will be under the direction of the restaurant leadership.Breakdown buffets and kitchen line, storing food and equipment properly at the end of each meal period.Work banquet food station as scheduled by restaurant leadership.Know the location and operation of all fire extinguishing equipment.Practice safe work habits at all times to avoid possible injury to self or other associates.Be familiar with all hotel policies and house rules.Be familiar with hotel's emergency procedures.Use Production Charts as specified by Aimbridge Hospitality standards.Associates must at all times be attentive, friendly, helpful and courteous to guests, managers and other associates.Be able to operate and maintain cleanliness of all kitchen equipment.Maintain the "Clean As You Go" policy.Assist in storage and rotation of food items according to hotel procedures.Sign keys out and back in under supervision as needed.Attend meetings as required by management.Perform any other duties as requested by management.Interact and occasionally have unsupervised contact with guests and/or colleaguesMaintain a high level of trust and responsibilityRepresent the company with certain level of reputation and good character as well as exercise sound judgementAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as an Assistant General Manager!
About Us
As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests!
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
KEY SKILLS/RESPONSIBILITIES
LeadershipSkills:SuperviseoperatingdepartmentsandassistinachievinghotelprofitabilitythrougheffectivemanagementandsupportoftheGeneralManager.Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations. Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth. Communication Skills: Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication. Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations. Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting. Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations. Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction.EDUCATION & EXPERIENCE
At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experiencePrevioussupervisoryexperiencerequired.Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity.Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as a House Attendant!
About Us
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service.
KEY SKILLS/RESPONSIBILITIES
Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in all facilities and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. Guest Service & Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills. Teamwork: Assist with setting up meeting rooms and events. Safety and Compliance: Safeguard sensitive areas and handle lost-and-found items. Practicesafeworkhabitstoavoidpossibleinjuries.EDUCATION & EXPERIENCE
HighSchooldiplomaorequivalent,and/orexperienceinahotelorrelatedfieldpreferred.Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). Must work well in stressful, high pressure situations.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as a Front Desk Supervisor
About Us:
As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.
KEY SKILLS/RESPONSIBILITIES
Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences.Obtain all necessary information when taking reservations and monitor VIP and special guest requests. Operational Oversight: Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Financial Responsibilities: tay informed about rates, packages, and promotions, and help maximize room revenue. Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates. Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively. Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations. Technical Skills: Enter, track, and report information in the brand systems.EDUCATION & EXPERIENCE
At least 2 to 3 years of progressive experience in a hotel or related field required. High School diploma or equivalent required; college coursework in a related field helpful. Previous supervisory experience preferred. Must have a valid drivers license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as an Accounting Clerk!
About Us:
TheAccountingClerkis a detail oriented who will manage accounts payable and receivable functions, ensuring efficient processing of invoices and hotel deposits. With strong administrative and communication skills, you will play a key role in our financial operations. You will also assist the Property Accountant with various administrative tasks, including human resources and payroll administration, while maintaining confidentiality.
KEY SKILLS/RESPONSIBILITIES
AccountsManagement: Efficiently manage accounts payable and receivable, ensuring timely processing of invoices and deposits. This may include making calls to new and outstanding accounts to keep the AR Aging lin within corporate standards. AdministrativeSupport:Provide comprehensive support to the Property Accountant, including with human resources, payroll tasks and other duties as needed. Communication:Engage with guests and employees in a friendly, service-oriented manner and participate in credit meetings to discuss account statuses. AttentiontoDetail:Maintain organized filing systems for direct billing and assist with the accurate adminstration of accounts. Confidentiality:Handle and manage confidential information with integrity, ensuring the security of proprietary and trade secret information.EDUCATION & EXPERIENCE
HighSchooldiplomaorequivalentrequired;collegecourseworkinarelatedfieldishelpful.Experienceinahotelorrelatedfieldispreferred.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
Join Our Team as a Housekeeper
About Us
As a Housekeeper, you are the heart of the hotel with a passion for great service. You will be responsible for cleaning guest rooms daily in accordance with hotel procedures, deep cleaning activities, and preventative maintenance tasks to ensure our guests have a memorable experience.
This role is for you if you are passionate about creating clean and attractive guest rooms, hallways, and public areas in the hotel. If you are a service-oriented individual who is excited about being part of a team that strives for excellence, then this job could be a great fit.
KEY SKILLS/RESPONSIBILITIES
Sanitation and Cleanliness: Ensurethehighestlevelsofsanitationandcleanlinessinguest roomsandequipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. Stock and organize housekeeping carts, ensuring efficiency and readiness. Replace bed linens and restock guest room supplies. Perform deep cleaning tasks as needed, including changing AC filters and touching up paint. Guest Service & Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills. Safety and Compliance: Ensure guest and hotel property is respected and safe. Safeguard sensitive areas. Practicesafeworkhabitstoavoidpossibleinjuries.EDUCATION & EXPERIENCE
High school diploma or equivalent preferred. Strong attention to detail and ability to communicate effectively with guests and team members.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
The Director of Sales-Select Service has direct oversight of sales and marketing operations for a Select Service hotel. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing and coaching. Additional responsibilities include sales and marketing budget, forecast, advertising, marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
At least 2 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and at least 2 years of related experienceMust have a valid drivers license in the applicable state.Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.Must have thorough experience with professional selling skills: opening, probing, supporting, closingShows strong analytical skills and strategic vision in establishing appropriate sales deploymentMust be proficient in general computer knowledge especially Microsoft Office productsMust be able to work independently and simultaneously manage multiple tasksStrong organization and presentation skillsDemonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales teamRequires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.Must work well in stressful, high pressure situations; maintain composure and objectivity under pressure.Must be able to work with and understand financial information and data, and basic arithmetic functions.RESPONSIBILITIES:
Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue.Develop, recommend, implement and manage the division's annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.Proactively conduct outside sales calls, conduct sales tours and entertain clients.Understand the content reflected in contracts and how to negotiate terms therein.Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.Monitor production of all top accounts and evaluate trends within your market.Adheres to Aimbridge Hospitalitys established regulations, company standards, sales standards and sales metrics related.Comply with attainment of individual goals, as well as team goals and budgeted metrics.Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.Develop a full working knowledge of the operations and policies of the hotel, including Sales, Food and Beverage, Front Office and Reservations.Maintain strong visibility in local community and industry organizations.Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis.Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave, Aimbridge Digital, or Branded field marketing).Travel on a weekly basis, as required.Act, as directed, on behalf of the General Manager in his/her absence; performing any other duties, as requested by management.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:
