About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/ . Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission : The Business Development Manager is responsible for driving new business development and expanding the organization’s footprint within assigned regional territories. Reporting to the Sales Manager, this role focuses on generating new opportunities, promoting our roadside assistance technology and call center solutions, and managing the early-to-mid stages of the sales cycle. The Business Development Representative serves as the frontline ambassador for the organization, directly engaging with prospective clients in the field to understand their operational needs, present value-driven solutions, and contribute to the overall revenue growth of the sales team. Key Outcomes : Execute proactive business development campaigns and territory plans to identify, qualify, and engage prospective B2B clients in the field. Conduct regular site visits, face-to-face meetings, and virtual presentations to demonstrate the value of the organization’s technological solutions and call center services. Manage the end-to-end sales pipeline for assigned regional accounts, from initial outreach and discovery to proposal delivery and contract execution. Maintain meticulous records of all field activities, pipeline progression, and customer interactions within the organization's CRM system. Collaborate closely with the Sales Manager and internal support teams (Marketing, Operations) to align field messaging with broader corporate strategies and product capabilities. Gather and relay market feedback, competitor activities, and emerging customer needs to internal stakeholders to aid in continuous product and service improvement. Prepare and present tailored commercial proposals, utilizing standard pricing models and financial frameworks to ensure mutually beneficial client agreements. Skills, Education and Experience : 1 to 3 years of related experience in sales, business development, marketing, or a customer-facing relationship role. College degree in Business or equivalent work experience is required Authentic Relationship Building: Cultivates natural, trusting connections with prospects and internal peers, utilizing strong interpersonal awareness and high emotional intelligence (EQ) to navigate diverse client environments. Resilient Drive
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