Client Relations Manager – Front Desk + Patient Growth
Location: 8271 Cornell Road, Suite 730, Cincinnati, OH 45249 (new clinic opening December 1st 2025)
Job Type: Full-Time, On-Site
Pay: $55,000 – $67,000 per year
Schedule: Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
Benefits: Full and comprehensive benefits package
Join a Fast-Growing Men’s Health & Wellness Clinic
Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence-based care for men’s health.
We’re hiring a Client Relations Manager for our brand new Cincinnati, OH clinic — someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.
What You’ll Do
As the first point of contact in the clinic, you’ll be responsible for:
Front Desk & Patient CoordinationGreet and check in patients by name with warmth and professionalismManage appointment scheduling, check-out, and payment collectionAssist with insurance verification and documentationFollow up on unpaid balances and billing questionsClient Relationship & RetentionBuild strong relationships with patients to support return visitsConduct follow-ups to keep patients engaged in their treatment plansMaintain a high level of customer service and careSales & Community OutreachRespond to new patient leads from phone, web forms, and emailSchedule consultations and convert leads into appointmentsRecommend additional products and services that support patient goals, when appropriateAttend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest
What We’re Looking For
Must-Have SkillsExcellent communication and people skillsExperience in customer service, sales, or front-desk coordinationStrong organization and attention to detailComfortable discussing payments and insurance with professionalismBonus if You HaveExperience in a medical office or wellness clinicCommunity outreach or event experienceA personal interest in health, fitness, or wellness
Why You’ll Love Working HereCompetitive salary: $55,000–$67,000 per yearFull-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)Comprehensive benefits package, including:Medical, dental, and vision insurance, Paid time off (PTO), 401(k) plan, Tuition reimbursement, free and discounted services and management and advancement opportunities with uncapped earning potentialBe part of a mission-driven, high-growth healthcare company with career advancement opportunitiesWork in a positive, supportive, and energetic environment
Ready to Make a Difference?
Apply now and help patients feel their best — physically and mentally — while growing your career with a leading name in men’s health and wellness.
You can also visit our website to learn more about our mission and services.
#INDCRM
Keywords: Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Men’s Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Replacement Therapy (HRT), Health and Wellness Center, Medical Weight Loss, IV Therapy, Vitamin Injections, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Healthcare Administration, Patient Retention, Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical Office Coordinator, Sales and Marketing, Community Outreach, Event Marketing, Fitness and Wellness, Men’s Wellness Clinic, Patient Support Specialist, Healthcare Sales, Clinic Operations, Testosterone Therapy for Men, Patient Relations.
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Read LessClient Relations Manager – Front Desk + Patient Growth
Location: Cincinnati, OH (8271 Cornell Road, Suite 730, Cincinnati, OH 45249)
Job Type: Full-Time, On-Site
Pay: $55,000 – $67,000 per year
Schedule: Monday–Friday (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
Benefits: Full and comprehensive benefits package
Start Time Frame: Clinic Opens 11/3/2025 and this role may join prior to clinic opening
Be Part of a Leading Women’s Wellness & Hormone Health Clinic
Ageless Women’s Health is the sister company of Ageless Men’s Health, one of the nation’s leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life.
Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. We’re redefining proactive, personalized care — and we’re looking for someone who wants to grow with us.
We’re hiring a Client Relations Manager for our brand new Cincinnati, OH location and looking for an energetic, patient-focused professional who thrives at the front desk and is passionate about both service and wellness.
What You’ll Do:
As the first point of contact in the clinic, you’ll be responsible for:
Front Desk & Patient Coordination
Client Relationship & Retention
Build strong relationships with patients to support return visitsConduct follow-ups to keep patients engaged in their wellness plansMaintain a high level of customer service and careSales & Community Outreach
Respond to new patient leads from phone, web forms, and emailSchedule consultations and convert leads into appointmentsRecommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boostersAttend local events (e.g., women’s wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interestWhat We’re Looking For:
Must-Have Skills
Bonus if You Have
Experience in a wellness, med spa, or healthcare clinicCommunity outreach or event experienceA personal interest in women’s health, wellness, or hormone therapy
Why You’ll Love Working Here:
Help Women Feel Their Best — Inside and Out
If you love connecting with people, have a passion for wellness, and want to be part of a company that’s transforming women’s health, apply now to join Ageless Women’s Health — where hormone balance, wellness support, and patient connection come together to create real change.
You can learn more about us by visiting our website Ageless Women’s Health here.
You can also learn more about our larger sister company, Ageless Men’s Health here.
#INDCRM
Keywords: Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Hormone Replacement Therapy (HRT), Women’s Health Clinic, Wellness Center, IV Therapy, Vitamin Injections, Medical Weight Loss, Health and Wellness Sales, Customer Service, Patient Retention, Clinic Operations, Hormone Therapy for Women, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Aesthetic Clinic, Healthcare Administration, Patient Services, Client Engagement, Community Outreach, Event Marketing, Healthcare Front Desk, Wellness Sales, Medical Assistant (non-clinical), Healthcare Customer Service.
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