Job DescriptionJob DescriptionBenefits:
401(k)401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insurancePaid time offVision insurance
Position Summary:
The Facilities Director provides strategic leadership and executive oversight for all facilities, maintenance, security, and physical plant operations of the Museum and its associated properties. This role is responsible for ensuring the safety, functionality, sustainability, and long-term stewardship of Museum facilities while aligning operations with organizational goals, visitor experience standards, and regulatory requirements. The Facilities Director leads capital planning, preventative maintenance, security operations, vendor and contract management, and department budgeting, while serving as a key advisor to senior leadership on facilities-related strategy and risk management.
This position oversees the Security and Maintenance teams and ensures that facilities operations support exhibitions, programs, special events, staff productivity, and public engagement.
Principal Duties And Responsibilities:
Leadership & Strategic Oversight
Provide senior-level leadership for Facilities, Maintenance, and Security functions, setting department vision, priorities, and performance standards.Lead, mentor, develop, and evaluate departmental managers and staff, fostering accountability, professionalism, and collaboration.Ensure facilities operations are integrated across all Museum departments to support organizational objectives.Serve as a member of the Museums leadership team, advising on facilities-related risks, opportunities, and long-term planning.
Facilities & Asset Management
Oversee the condition, safety, and performance of all buildings, grounds, infrastructure, mechanical, electrical, plumbing, HVAC, and utility systems.Develop, implement, and monitor a comprehensive preventative maintenance program to extend asset life and minimize downtime.Ensure all facilities systems, security systems, fire alarms, and life-safety systems are fully operational and compliant.Lead planning and execution of capital improvement projects, renovations, and major repairs, including scope development, scheduling, and risk mitigation.Financial & Budget ManagementDevelop, manage, and oversee departmental operating and capital budgets, ensuring fiscal responsibility and cost control.Monitor expenditures, approve vendor payments, and manage contracts to ensure value, compliance, and performance.Identify efficiencies, cost-saving opportunities, and long-term investment needs related to facilities and infrastructure.
Security & Safety
Provide oversight of security operations to ensure the safety of visitors, staff, volunteers, and assets.Ensure compliance with local, state, and federal safety, fire, building, environmental, and accessibility regulations.Lead safety, fire prevention, emergency preparedness, and incident response programs.Establish and enforce safety and sanitation standards across all facilities operations.
Vendor & Contract Management
Select, manage, and evaluate outside contractors, consultants, and service providers.Ensure contracted work meets Museum standards and contractual obligations prior to authorization of payment.Maintain strong working relationships with inspectors, regulators, and external partners.
Operations & Event Support
Ensure facilities support Museum programs, exhibitions, meetings, and special events, including setup, breakdown, and logistical coordination.Oversee custodial standards to ensure a clean, safe, and welcoming environment for the public and staff.Support emergency and after-hours operations as required.
Policy, Compliance & Reporting
Review and update departmental policies, procedures, and job descriptions at least annually.Ensure accurate documentation, inspections, and reporting related to facilities, safety, and compliance.Provide regular updates and reports to the Vice President of Operations and senior leadership.
Qualifications, Skills And Abilities Required:
Education/Experience Required:
Bachelors degree required in Facilities Management, Engineering, Business Administration, or a related field.Minimum of seven to ten years of progressive experience in facilities management, including leadership of teams and complex buildings.Experience managing capital projects, budgets, vendors, and regulatory compliance; museum, cultural, or public-facing facilities experience preferred.
Skills & Abilities Required:
Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams.Demonstrated expertise in building systems, preventative maintenance, safety, and security operations.Proven financial acumen, including budget development and cost control.Ability to manage multiple priorities, respond to emergencies, and adapt to changing operational needs.High level of professionalism and commitment to customer service and visitor experience.Willingness to work nights, weekends, holidays, and on-call as required.
Physical Requirements And Working Conditions:
While this role is primarily strategic and supervisory, the Director of Facilities must be able to access all areas of Museum facilities and properties. This may include standing, walking, climbing stairs, lifting light to moderate weights, and exposure to varying indoor and outdoor conditions. Availability for emergency response and extended hours is required as operational needs dictate.
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