We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Medical Receptionist Responsibilities:
Answer incoming calls on a multi-line telephone system with professionalism and efficiencySchedule and confirm patient appointmentsTransfer calls and take accurate messages according to office proceduresGreet patients and visitors and notify the appropriate team member of their arrivalCollect and post co-pays and communicate outstanding balancesCheck patients out and follow proper check-out protocolsNotify providers of cancellations or scheduling issuesType correspondence and office memos as directedTranscribe visit details into medical reportsPrepare charts, gather necessary paperwork, and print daily appointment schedulesMedical Receptionist Required Skills and Abilities:
Excellent customer service and communication skillsAbility to maintain professionalism, confidentiality, and diplomacyStrong interpersonal skills with the ability to work with diverse individualsDetail-oriented with strong follow-up and multitasking capabilitiesAdaptable and flexible in a fast-paced, ever-changing environmentProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Education and Experience:
High School Diploma or equivalent requiredPrevious front desk or medical office experience preferredFamiliarity with electronic medical records (EMR) is a plusBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsWe are seeking a Nurse Practitioner Preferred MD to join our healthcare team. The Nurse Practitioner (NP)/MD is responsible for delivering comprehensive, patient-centered healthcare to individuals across the lifespan. This includes providing general and preventive care, conducting physical examinations, diagnosing and treating illnesses, ordering and interpreting lab tests, and prescribing medications. The NP/MD plays a vital role in all aspects of patient care, including evaluation, treatment planning, and consultation, while working collaboratively with physicians and other healthcare professionals to ensure high-quality care.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Nurse Practitioner/MD, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Nurse Practitioner/MD Essential Functions:
Performing physical examinations of patients to evaluate health and diagnose illnessesAdministering and performing diagnostic tests, such as x-rays and laboratory testsCreating patient care plans and contributing to existing ones.Detecting changes in patients' health and modifying treatment plans, as needed.Educating and counseling patients and families on presenting health problems, treatment plans, and home careFacilitating the patient’s transition within and between health care settings, e.g., admitting, transferring, and discharging patients.Collaborating with multidisciplinary team members by making appropriate referrals.Planning and managing patient care according to the patient’s needsEnsuring compliance with all healthcare regulations including HIPPA, OSHA, etc.Actively maintaining knowledge of current medical research and trendsNurse Practitioner/MD Required Skills/Abilities:
Proficiency with medical instruments and equipment required to perform your work.Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology.Excellent verbal and written communication skills.Ability to communicate effectively with patients and healthcare workers, and collaborate with team membersMust be able to think critically, evaluate various options to treat a condition and then identify the one he or she decides will have the best outcome.Maintain a positive attitude in a fast-paced yet friendly environmentMust be well organized and detail-oriented; demonstrating leadership to maintain credibilityProven ability to handle confidential information with discretion concerning health service records and informationEducation and Experience:
Board Certified Advanced Practice Nurse licensure requiredGraduate degree from an accredited nursing program, such as a Master of Science in nursingBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsWe are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Front Desk Receptionist Responsibilities:
Answer incoming calls on a multi-line telephone system with professionalism and efficiencySchedule and confirm patient appointmentsTransfer calls and take accurate messages according to office proceduresGreet patients and visitors and notify the appropriate team member of their arrivalCollect and post co-pays and communicate outstanding balancesCheck patients out and follow proper check-out protocolsNotify the doctor when a patient cancelsType correspondence and office memos as directedTranscribe visit details into medical reportsPrepare charts, gather necessary paperwork, and print daily appointment schedulesFront Desk Receptionist Required Skills and Abilities:
Excellent customer service and communication skillsAbility to maintain professionalism, confidentiality, and diplomacyStrong interpersonal skills with the ability to work with diverse individualsDetail-oriented with strong follow-up and multitasking capabilitiesAdaptable and flexible in a fast-paced, ever-changing environmentProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Education and Experience:
High School Diploma or equivalent requiredFront desk or medical office experience preferredFamiliarity with electronic medical records (EMR) is a plusBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsWe are seeking a skilled and compassionate Medical Assistant to join our healthcare team. The ideal candidate will provide high-quality, direct patient care and support to providers and clinical staff by performing both clinical and administrative duties in a professional and efficient manner.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Assistant, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Medical Assistant Essential Functions:
Perform a wide range of administrative and clinical tasks, including obtaining and documenting patient medical histories, answering and directing phone calls, and ensuring completion of all necessary formsMaintain medical supply inventory and perform basic preventive maintenance on equipment to ensure proper operationPrepare patients for examinations by conducting preliminary physical assessments, taking vital signs, and summarizing patient history for providers
Set up and maintain clean, organized treatment rooms for clinical examinationsCommunicate physician instructions to patients and answer basic questions regarding treatment and careProvide compassionate support and assistance to patients and their families throughout their visitEnsure strict compliance with healthcare regulations and standards, including HIPAA and OSHAAssist providers, clinical staff, and other team members as neededPerform other duties and responsibilities as assigned to support overall clinic operationsMedical Assistant Required Skills/Abilities:
Solid understanding of medical procedures, administrative workflows, and organizational policiesStrong interpersonal skills with the ability to communicate clearly and professionallyProficient in a variety of administrative tasks, including scheduling, documentation, and records managementHighly organized and detail-oriented, with the ability to take initiative and demonstrate leadership when neededFamiliarity with medical terminology and electronic health record (EHR) systemsExcellent verbal communication skills and the ability to express ideas effectivelyProven ability to handle sensitive and confidential information with discretionAdaptable and able to manage multiple priorities in a dynamic, fast-paced environmentCommitted to providing exceptional patient care and customer serviceDemonstrates the ability to meet performance goals and deadlines consistentlyMedical Assistant Education and Experience:
High school diploma or equivalent requiredOne year of prior experience in a medical setting preferredBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsThe integrated behavioral health specialist provides brief assessment, psychoeducation, and appropriate therapeutic intervention to children, adolescents, and their families within the pediatric medical home to improve psychosocial functioning. The behavioral health specialist monitors the progress of his/her patient caseload using an electronic registry and coordinates care for assigned patients with primary care team members and community resources. The behavioral health specialist works closely with a child and adolescent psychiatrist to support psychiatric medication management in the pediatric office. The ideal candidate has strong initiative, flexibility, and enthusiasm, the ability to work some evenings/weekends, and is open to working collaboratively and in shared workspaces.
Provides PCP-initiated consultation services that may include differential diagnosis, psychoeducation, brief therapeutic intervention, referral for further treatment, etc.
Conducts mental health screenings utilizing standardized instruments.
Provides patient education about common mental health disorders and the available treatment options.
Provides interventions ranging from brief behavioral interventions to traditional psychotherapy to children and families.
Evaluates crisis situations and applies appropriate interventions.
Coordinates care with patient’s pediatric healthcare team as well as community providers when involved, including facilitating referrals to other levels of care when indicated.
Participates in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicates resulting treatment recommendations to the patient’s medical provider.
The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent customer service skills.Effective verbal and written communication skills.Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation.Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization. Commitment to excellence and high standardsDetail oriented with strong follow-up initiativeVersatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.Licensed Social Worker or equivalent experience
2 years post-Masters experience
Clinical Experience in pediatric settings
The Clinical Systems Trainer is responsible for designing, developing, and delivering training programs for IT applications including, but not limited to, the Electronic Medical Records (EMR) system, eClinicalWorks. This role involves working closely with healthcare professionals to ensure they are proficient in using applications to enhance patient care and streamline administrative processes. The trainer will assist in creating training materials, conduct training sessions, provide ongoing support to users, and provide on-site end user support. Additionally, the Clinical Systems Trainer will stay updated with the latest technologies and best practices to continuously improve the training programs.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Train, educate, and instruct users on features, operation, and usage of software systems.Provide on-site support for monthly Go Lives, working directly with the Care Center providers and staff.Provide additional on-site support for Care Centers outside of Go Lives as needed.Track and report on training progress and user competency levels.Provide end user support via ticket resolution.Work with Care Centers to map clinical process flow. Develop and maintain user manuals and administer training.Assist end users to identify and resolve workflow problems within the Clinical Application. Follow through to ensure resolution.Work collaboratively with department physician leaders and staff to promote operational excellence, optimal outcomes, and a consistent patient and end user experience.Collaborate closely with - and communicate between - IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives.Participate in EMR optimization and ongoing quality review.Promote optimal consistent provider, user, and patient experience.Assist in testing new clinical system applications and other special assignments as directed.Provide ongoing quality assurance monitoring of the system build activities.Assist Clinical Applications in support of the EMR as neededAssist Innovations with new projects affecting the EMR as needed.Other duties as assignedRequired Competencies (Knowledge, Skills and Abilities)
The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
High level understanding of the purpose and function of an ambulatory EMR applicationService Delivery - You place patients and colleagues at the center of your priorities.You possess a high sense of urgency and ownership in solving problems.You look for and identify opportunities to enhance the level of service you and your team provide to others.Quality and Process Improvement - You drive for continuous improvement.You work with your team to identify ways to streamline and improve efficiency of work and service delivery.You ensure that defined processes, quality standards, and best practices are adopted swiftly and updated regularly.Supervisory Responsibility
This position has no supervisory responsibilities
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel to Care Centers is required.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, typically 7:30 am to 4:00 pm. Hours are adjusted for on-site support. This position is remote when not providing on-site Care Center support.
Travel
This position is based remote with travel to our corporate office and our Care Centers located throughout NJ, Southeastern PA and Delaware. Travel expenses are reimbursed.
Required Education and Experience
Associate's degree in Information Systems or related field and/or equivalent experience.3+ years experience supporting an ambulatory EMR3+ years experience managing vendor relationships2+ years experience of Care Center Analysis or Clinical workflow optimizationPreferred Education and Experience
Bachelor's degree in Information Systems or related field and/or equivalent experience.eClinicalWorks experience a pluseClinicalWorks certification a strong plus.ITIL familiarityBenefits
Advocare, LLC offers a competitive salary and robust benefits package, including multiple medical and dental plans, vision, Health Savings Accounts (HSAs), flexible spending accounts, 401(k) retirement plan, paid time off, and more.
Employee Health Benefits
In addition to the indicated Essential Functions, Competencies and required education listed within the job description, qualifying applicants to this position must live in the NJ/PA/DE region due to the travel requirements of this position.
Ideal candidates will live in New Jersey, Pennsylvania or Delaware.
Read LessWe are seeking a friendly, organized, and detail-oriented Patient Service Representative to join our healthcare team. This role is essential in ensuring a positive experience for our patients from the moment they arrive. You will serve as the first point of contact for patients and be responsible for a variety of administrative and clerical tasks that support efficient patient care.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Patient Service Representative, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Patient Service Representative Essential Functions:
Greets patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews same for accuracy, updates patient information and notifies staff that patient is readyEfficiently and timely answers the phone and direct patients to the appropriate staff or records messagesVerify correct insurance information via card, or phone call to the insurance company as appropriate. File copy of card in chart.Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment.Appropriately schedule, reschedule and cancel patient appointments. Prepare appointments schedules periodically or as requested for physicians and nurses.Maintain various logs of daily activity, totaling payments received and balancing with encounter forms. Review for accuracy.Timely input of visit information from encounter form after each appointmentPerform various clerical duties as assignedPull charts as needed; make charts for new patients; file records in chartsPerform other duties as assigned by providers, coordinators, and managers in accordance with established office policyMaintains confidentiality and uses discretion when handling patient medical records and informationPatient Service Representative Required Skills/Abilities:
Able to use office equipment satisfactorily and handle paperwork/filing adequately.Skilled in patient-service principles by creating a pleasant waiting room atmosphere.Skilled in establishing and maintaining effective working relationships with staff, patients, and the public.Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff, and other customers.Ability to organize and prioritize tasks effectively.Ability to read, understand, and follow oral written instructions. Can file correctly by alphabetical or numeric systemAbility to maintain confidentiality and handle sensitive information.Knowledge of reception tasks, care center policies/procedures, paperwork.Knowledge of how to use office equipment including phone, computer, copy machineKnowledge of patient service concepts and techniques.Education and Experience:
High school diploma or equivalent requiredOne year of prior experience in a medical setting preferredBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsFull time position for medical office manager and medical biller and coder
Should be able to manage vaccines, inventory, staff schedules, processing claims, office work flow etc..
Manage office meetings, RCM meetings
Experience in Medical office management and medical billing and coding is required.
Having worked in a pediatric office setting is a plus.
Should be able to multi-task and be a team player.
Should be proficient in computer skills.
The Licensed Practical Nurse (LPN) is responsible for delivering professional nursing care to patients within the care center. Working under the supervision of physicians and the clinical services team, the LPN supports patient care by assisting with examinations, administering medications, and documenting patient information accurately and timely.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Licensed Practical Nurse, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Licensed Practical Nurse Essential Functions:
Coordinating and running a flu and COVID clinicProvides general nursing care to patients.Maintains exam rooms for necessary supplies and materials. Prepares list of medical supplies needed.Ensures cleanliness.Observes, records and reports patient's condition and reaction to drugs and treatments to physicians.Educates patient & family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.Maintains/reviews patient records, charts, and other pertinent information. Posts tests and examination results.Adheres to infection control/safety guidelines, and confidentiality policies.Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.Maintain confidentiality and use discretion when handling patient's medical records and information.Licensed Practical Nurse Required Skills/Abilities:
Firm grasp on medical practices, administrative processes, and organizational policiesStrong interpersonal and communication skillsProficient in administrative tasksMust be highly organized and detail-oriented; demonstrating leadership to maintain credibilityFamiliarity with medical terminology and digital record systemsAbility to communicate effectively and verbalize ideasProven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and responseDemonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environmentBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Group auto and homeowners insuranceRequirements:Education and Experience:
Must have an active LPN licenseCompletion of an approved LPN program requiredMinimum of one-year professional nursing experience, clinic experience preferredMust maintain CPR certificationMust have a strong background in vaccine administration.We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Medical Receptionist Responsibilities:
Answer incoming calls on a multi-line telephone system with professionalism and efficiencySchedule and confirm patient appointmentsTransfer calls and take accurate messages according to office proceduresGreet patients and visitors and notify the appropriate team member of their arrivalCollect and post co-pays and communicate outstanding balancesCheck patients out and follow proper check-out protocolsNotify providers of cancellations or scheduling issuesType correspondence and office memos as directedTranscribe visit details into medical reportsPrepare charts, gather necessary paperwork, and print daily appointment schedulesMedical Receptionist Required Skills and Abilities:
Excellent customer service and communication skillsAbility to maintain professionalism, confidentiality, and diplomacyStrong interpersonal skills with the ability to work with diverse individualsDetail-oriented with strong follow-up and multitasking capabilitiesAdaptable and flexible in a fast-paced, ever-changing environmentProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Education and Experience:
High School Diploma or equivalent requiredPrevious front desk or medical office experience preferredFamiliarity with electronic medical records (EMR) is a plusBenefits Available:
Multiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Commuter benefitsGroup auto and homeowners insurancePart-time Benefits:
Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance DiscountsFull-time and Part-time
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