Job Purpose Summary:
Responsible for monitoring the safety, security, sobriety, and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.
Core Functions:
Responsibilities Include:
Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle.Work alongside clinical staff to aid in implementation of treatment plan goals.Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques.Foster a compassionate yet accountable environment that meets the needs of clients.Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns.Anticipate and respond to client needs, including crisis intervention and de-escalation.Monitor the condition and behavior of all clients for intoxication/drug use.Administer Urine Analysis and breathalyzer on scheduled days of the week.Promptly relieving previous shift and conferring with them regarding all issues and concerns.Conduct searches of clients at intake and assist in completing intake paperwork.Maintain and control company keys.Monitor clients and direct them into group sessions or appointments when needed.Make concerted effort to build relationships with each client, and model healthy communication.Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries.Adhering to scheduled client transport and arrive to the facility in a timely manner.Report to and communicate with Direct Supervisor.
Requirements:
Bachelor’s degree in Mental Health area preferred; will accept high school diploma or equivalent with specialized mental health training or experience.1-4 years' experience working in a Mental Health Treatment Facility.Part Time employees are requires to work a minimum of 24 hours per month.
Required licenses or certifications:
Driver's LicenseCurrent CPR Certification (Can obtain through Victory Bay after hiring if not obtained prior.)Narcan training (Can obtain through Victory Bay after hiring if not obtained prior.)
Physical requirements:
Must be able to lift 20-50 lbs.Occasional to frequent walking, sitting, standing, drivingClose eye work (computers, typing, reading, writing)
Benefits Include:
Health Insurance Options for EmployeesDental and Vision Insurance for Employees and Dependents4 Weeks of PTO Accrued AnnuallyTuition Reimbursement up to $5,250 annuallyGenerous 401k MatchFlexible Spending Accounts for Healthcare, Transportation and Dependent CareRead Less
Staff Nurse - RN
Job Description
The Staff Nurse is responsible for overseeing the persons served medication self-administration, medication refills, infection control, and lab coordination. This role ensures the safe and accurate person served self-administration of medications, the maintenance of clinical health records, and the coordination of medical care for all residents. The Staff Nurse bridges the gap between psychiatric care and physical health, ensuring that the facility remains in compliance with state regulations and standards for medication management and infection control.
Essential Duties and Responsibilities
1. Medication Management and Safety
Oversee the entire medicationself-administrationprocess, ensuring zero-error tolerance and strict adherence to physician orders.Conduct regular audits of the Medication Administration Records (MAR) and Narcotic counts to ensure regulatory compliance.Serve as the primary point of contact for the consulting pharmacist and local pharmacies to manage deliveries, refills, and medication destruction.2. Resident Health and Coordination of Care
Perform initial health screenings and ongoing nursing assessments for residents,identifyingany acute or chronic medical issues.Coordinate with the Medical Director (Psychiatrist) to implement changes in psychiatric medication andmonitormetabolic or side-effect concerns.Facilitate communication with external Primary Care Physicians (PCPs), dentists, and specialists to ensure residents' physical health needs are addressed.3. Regulatory Compliance and Quality Improvement
Ensure themedicaldepartment is "survey-ready" for state licensing audits andnationalaccreditation bodies (The Joint Commission).Develop and implement infection control policies, TB testing protocols for staff/residents, and emergency medical response procedures.Participate in Quality Improvement (QI) committee meetings, reporting on medication errors, health trends, and immunization compliance.Qualifications
Education and Licensure
Licensure:Must hold a valid, unrestricted license as aRegistered Nurse (RN) or Licensed Practical Nurse (LPN) in thestate of practice.Education:Graduate of an accredited School of Nursing.Experience
Clinical Experience:Minimum of three (3) years of nursing experience, preferably in a behavioral health or residential setting.Knowledge:Demonstratedunderstanding of psychotropic medications andstatemedication administration regulations.Knowledge and Skills
Proficiencyin using Electronic Medical Records (EHR) and Electronic Medication Administration Records (eMAR).Strong organizational skills with the ability to manage medicallogisticsfor a large resident population.Excellent communication skills for collaborating with a multidisciplinary treatment team.Physical Requirements
Ability to work in a 24/7 residential environment.Ability to stand or walk for extended periods during facility rounds.Ability toassistin the event ofa medical emergency. Read LessJob Summary
The Operations Manager is responsible for the non-clinical operational leadership of the residential facility. This role oversees the daily management of key support departments, including Residential Support Staff (RSS), Front Desk/Administrative staff, as well as the main point of contact for facilities and kitchen operations. The Director of Operations ensures that the facility operates as a safe, efficient, and welcoming environment that meets all state licensing requirements and local safety codes.
Essential Duties and Responsibilities
Daily Operations
Oversee the daily operation of the residential program to ensure a safe, organized, and therapeutic environment.Monitor daily programming and operational activities to ensure smooth facility operations.Serve as the on-site operational resource for staff, addressing routine issues and escalating significant concerns to the Director of Operations.Ensure facility policies, procedures, and operational expectations are consistently followed.Participate in daily shift transition meetings and communicate operational updates to leadership.Staff Supervision
Provide direct supervision, coaching, and support to Residential Support Staff (RSS), Direct Care staff, Front Desk personnel, and other members of the operations team.Monitor employee performance and provide ongoing feedback regarding job expectations.Assist with employee orientation and competency-based training related to facility operations, safety procedures, documentation, transportation, and professional conduct.Ensure staff maintain appropriate client supervision and therapeutic boundaries.Address routine staff performance concerns and communicate disciplinary issues to the Director of Operations.Promote teamwork, accountability, and a positive workplace culture.Staffing Coordination
Coordinate daily staffing assignments to ensure required staffing ratios are maintained.Respond to staff call-outs by arranging appropriate shift coverage.Monitor staffing levels throughout each shift and communicate anticipated shortages to the Director of Operations.Assist with schedule adjustments and operational coverage needs as assigned.Facility Operations and Safety
Conduct routine facility rounds to identify operational, safety, or maintenance concerns.Report maintenance needs and coordinate follow-up with the Facilities Director as directed.Ensure living areas, offices, common spaces, and program areas remain clean, safe, and organized.Assist with implementation of emergency preparedness procedures, fire drills, and other safety activities.Client Support Operations
Coordinate resident transportation schedules and ensure transportation is completed safely and efficiently.Monitor client movement throughout the facility to ensure supervision requirements are maintained.Support crisis response efforts by coordinating staff and ensuring operational needs are met during emergencies.Collaborate with clinical staff to remove operational barriers affecting client care.Compliance and Documentation
Conduct routine audits of operational documentation for accuracy and completeness.Assist in maintaining a survey-ready environment through routine monitoring of operational practices.Ensure staff complete required operational documentation in a timely manner.Report compliance concerns to the Director of Operations.Participate in quality improvement initiatives related to residential operations.Communication and Collaboration
Maintain regular communication with the Director of Operations regarding staffing, facility issues, incidents, and operational concerns.Collaborate with Clinical Leadership, Nursing, Facilities, Food Services, and other departments to support coordinated client care.Participate in leadership meetings as assigned.Serve as a role model for professionalism, accountability, and resident-centered care.Qualifications
Bachelor's degree in Healthcare Administration, Human Services, Business Administration, or a related field preferred.Minimum of three (3) years of experience in behavioral health, substance use treatment, residential services, healthcare, or a related setting. One (1) year of supervisory experience preferred.Demonstrated leadership, organizational, and problem-solving skills.Strong communication and conflict resolution abilities.Proficiency with Microsoft Office and electronic health record systems preferred.Valid driver's license with an acceptable driving record.Knowledge, Skills, and AbilitiesAbility to supervise and motivate multidisciplinary staff.Strong organizational and time management skills.Ability to manage multiple priorities in a fast-paced, 24/7 residential environment.Knowledge of residential treatment operations and safety procedures.Ability to remain calm and make sound decisions during crises.Effective interpersonal and professional communication skills.Physical RequirementsAbility to walk throughout the facility for extended periods.Ability to lift up to 30 pounds.Ability to respond quickly during emergencies.Ability to work evenings, weekends, holidays, and participate in an on-call rotation as required.Location: Cherry Hill, NJ
Position Overview
The Admissions Sales Specialist is responsible for driving new client admissions by converting inbound inquiries, qualifying prospects, and guiding families through the decision-making process. This role directly impacts census growth and revenue by effectively assessing clinical and financial eligibility, overcoming objections, and ensuring a seamless intake experience.
The position combines consultative sales, client relationship management, and cross-functional coordination to maximize admissions while maintaining compliance and ethical standards.
Key Responsibilities
Revenue & Conversion Focus
Own the full admissions sales cycle from initial inquiry through admission decision.Conduct consultative needs assessments to determine clinical appropriateness and insurance eligibility.Convert qualified inquiries into admitted clients while meeting or exceeding conversion targets.Proactively follow up with all non-converted inquiries to drive future admissions.Maintain consistent outreach cadence to increase close rates and reduce lost opportunities.Identify upsell or appropriate level-of-care opportunities based on clinical and insurance factors.Lead Qualification & Pipeline Management
Screen all inbound inquiries using company criteria and compliance standards.Accurately document lead activity and maintain real-time updates in CRM and bed-board systems.Track and manage referral pipelines to maximize occupancy and minimize open beds.Ensure ineligible prospects are warm-referred to partner facilities to maintain referral relationships.Relationship Development
Build strong rapport with families, patients, and referral sources to drive trust and urgency.Maintain consistent communication with Outreach Coordinators to align on referral strategies.Partner with Medical, Clinical, and Operations teams to expedite admissions and remove barriers.Strengthen long-term relationships with referral sources to increase recurring admissions.Performance & Growth
Meet individual admissions and conversion KPIs.Participate in ongoing sales training, objection-handling development, and call reviews.Assist in training new team members on admissions sales best practices.Identify opportunities to improve intake workflows and increase conversion rates.Core Competencies (Sales-Focused)
Consultative SellingObjection HandlingPipeline ManagementCustomer Relationship ManagementNegotiationAdaptability in High-Pressure EnvironmentsGoal-Oriented & Metrics-DrivenCross-Functional CollaborationPerformance Metrics
Conversion RateAdmissions VolumeSpeed to ContactFollow-Up ComplianceRevenue ContributionDocumentation Accuracy & ComplianceQualifications
Education
High School Diploma or equivalent requiredAssociate’s Degree preferredExperience
1-4 years in healthcare admissions, inside sales, call center, or consultative sales environmentExperience working with insurance verification preferredKnowledge of substance use treatment industry preferredScreening questions
Read LessJob Purpose Summary:
Responsible for monitoring the safety, security, sobriety, and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.
Core Functions:
Responsibilities Include:
Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle.Work alongside clinical staff to aid in implementation of treatment plan goals.Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques.Foster a compassionate yet accountable environment that meets the needs of clients.Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns.Anticipate and respond to client needs, including crisis intervention and de-escalation.Monitor the condition and behavior of all clients for intoxication/drug use.Administer Urine Analysis and breathalyzer on scheduled days of the week.Promptly relieving previous shift and conferring with them regarding all issues and concerns.Conduct searches of clients at intake and assist in completing intake paperwork.Maintain and control company keys.Monitor clients and direct them into group sessions or appointments when needed.Make concerted effort to build relationships with each client, and model healthy communication.Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries.Adhering to scheduled client transport and arrive to the facility in a timely manner.Report to and communicate with Direct Supervisor.
Requirements:
Bachelor’s degree in Mental Health area preferred; will accept high school diploma or equivalent with specialized mental health training or experience.1-4 years' experience working in a Mental Health Treatment Facility.Part Time employees are requires to work a minimum of 24 hours per month.
Required licenses or certifications:
Driver's LicenseCurrent CPR Certification (Can obtain through Victory Bay after hiring if not obtained prior.)Narcan training (Can obtain through Victory Bay after hiring if not obtained prior.)
Physical requirements:
Must be able to lift 20-50 lbs.Occasional to frequent walking, sitting, standing, drivingClose eye work (computers, typing, reading, writing)
Benefits Include:
100% Paid Health Insurance Options for Employees100% Paid Dental and Vision Insurance for Employees and Dependents4 Weeks of PTO Accrued AnnuallyTuition Reimbursement up to $5,250 annuallyGenerous 401k MatchFlexible Spending Accounts for Healthcare, Transportation and Dependent CareRead Less
Title: CLIENT EXPERIENCE COORDINATOR
Reports to: CLIENT EXPERIENCE SUPERVISOR
General Description
The Client Experience Coordinator is responsible for relationship and rapport building with the clientele of
Victory Bay Recovery Center. Responsible for execution of alumni functions and against medical advice (AMA)
blocking.
Tasks & Responsibilities
A. Essential Duties
Relationship building with clients of all Victory Bay Recovery Center programsProviding AMA follow-up phone callsActively blocking AMA’sSpotting, delegating and/or addressing problems that occur in client experience in both Dignity Hall and Victory BayAttends Clinical Meetings, and Huddles.Collaborate with Admissions and Clinical to assist in refer out process.Liaise with PRS Supervisor and Clinical Staff to ensure best client outcomes and communication of client needsOn-Call/After-Hours Phone coverage and availability, as neededMaintain frequent communication with all alumni membersMaintain and frequently update social networking presence, managing alumni Facebook page.Montior group attendanceProvide needed support for clients as necessary.Organize and facilitate the monthly Alumni Meetings.Organize and facilitate quarterly community events.Organize and facilitate quarterly Alumni eventsOrganize and distribute Alumni packages (jacket, coin, etc.)Liaise between departments as it relates to organizing alumni events or assisting alumni members with treatment.Works a mix of day, night and swing shift in order to make maximum contact with full censusB. Additional Duties
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.C. Interpersonal Relations
Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.Take Accountability: Take constructive feedback and prevent discourse among our peers.Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner. 4. Be Professional: Wear business casual attire (please see dress code policy).
Performance Standards & Measurement
Compliance with essential and incidental duties; compliance with company policies and procedures.Compliance with state and federal laws and regulations applicable to the business.
Equipment, Tools & Machines
Use of computer, telephone, and other office equipment such as a printer and fax.Use of company network and email domain.
Working Conditions
Air conditioned and well-illuminated office environment and outdoor environment.May have several responsibilities at once. Interaction with others is constant and can be interruptive.Work may be stressful at times due to high level workflow.Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.Participates in educational training, orientations, or compliance programs as needed to maintain competency.If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.
Demands
Enthusiastic self-starter operating with sustained energy and showing great initiative.Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.Excellent organizational skills.Accepts constructive criticism well in an open and non-defensive manner.Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.Ability to function independently and with flexibility.Ability to work under pressure, handle multiple tasks and interruptions.Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.Ability to sit, stand, or walk for extended periods of time.Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.
Qualifications
High school diploma or equivalent2-4 years' experience working in a Mental Heath or Drug & Alcohol Treatment Facility.Licenses and Certifications:
Current CPR Certification, preferred.Narcan training, preferred.Crisis Prevention Institute Certification (Within first 90 days of employment)
Acknowledgement
The company provides equal employment opportunities to all employees for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.
Read LessRB Residential Support Staff
Position Summary:
The Residential Support Staff (RSS) provides direct, front-line support and supervision to residents in a 24/7 mental health treatment environment. The RSS is responsible for maintaining a safe, therapeutic milieu, assisting clients with activities of daily living (ADLs), and ensuring the facility’s daily schedule is followed. As a key member of the direct-care team, the RSS monitors resident behavior, implements de-escalation techniques when necessary, and provides essential documentation to the clinical team.
Essential Duties and Responsibilities
1. Client Supervision and Safety
Provide continuous 24/7 supervision of residents to ensure a safe and supportive environment.Conduct regular, documented safety checks and "rounds" according to facility protocol.Monitor resident interactions and intervene using approved non-violent crisis intervention (NCI) or de-escalation techniques to manage behavioral disruptions.Assist residents with Activities of Daily Living (ADLs), including hygiene, room cleanliness, and physical health needs.2. Milieu Management
Facilitate the daily facility schedule, ensuring residents attend meals, clinical groups, and appointments on time.Lead non-clinical psychoeducational activities and community meetings as assigned.Model healthy social boundaries and professional behavior for residents at all times.Coordinate and supervise recreational activities and outings to promote social engagement.3. Documentation and Communication
Maintain accurate, real-time documentation of resident behavior, significant incidents, and shift logs in the Electronic Medical Record (EMR) system.Provide detailed "hand-off" reports to incoming shifts to ensure continuity of care and safety.Report all clinical concerns or safety risks immediately to the Nursing staff or the Mental Health Professional (MHP) on duty.Assist in the collection of vitals or supervised toxicology screenings as required by the medical team.4. Operational Support
Assist with the admission and orientation of new residents, including baggage searches and facility tours.Ensure the facility remains clean and orderly; report maintenance or safety hazards to the Operations Manager.Provide safe transportation for residents to off-site medical or psychiatric appointments as needed.Qualifications
Education and Experience
Minimum Requirement: High School Diploma or equivalent (GED).Preferred: Associate or bachelor’s degree in a human services field (Psychology, Social Work, etc.).Experience: Prior experience in a behavioral health, residential, or hospital setting is highly preferred.Certifications and Clearances
Must pass all state-mandated background checks.Current CPR/First Aid certification (or ability to obtain during onboarding).Certification in a recognized crisis intervention model (e.g., CPI, NCI) is preferred.Valid Driver’s License with a clean driving record.Knowledge and Skills
Ability to maintain strict professional boundaries and confidentiality (HIPAA).Strong interpersonal skills and the ability to remain calm and empathetic in high-stress situations.Basic computer literacy for documentation and communication.Physical Requirements
Ability to stand or walk for extended periods (8–12-hourshifts).Ability to lift up to 25 lbs.Ability to physically intervene in the event of a behavioral crisis according to trained safety protocols. Read LessJob Purpose Summary:
Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for substance abuse.Location: Clemton, NJ
Pay: $20/hr
Responsibilities Include:
Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.
Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and GPS monitoring system.Monitor the condition and behavior of all clients for intoxication/drug use.Administer Urine Analysis and breathalyzer on scheduled days of the week and communicate to medical the results via email.Promptly relieving previous Peer Recovery Specialist and completing shift change report.Conduct searches of clients at intake and assist in completing intake paperwork.Always maintain and control company keys.Monitor clients and direct into group sessions or appointments when needed.Make concerted effort to build relationships with each client, and model healthy communication as part of program of Recovery.Complete transportation notes in KIPU daily.Complete client notes in KIPU weekly.Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach. Enforce punitive measures when necessary.Maintain a collegial but professional demeanor, reflective of healthy sobriety, and appropriate boundaries with each client.Adhering to scheduled client transports and arrive to the facility in a timely manner.Report to and communicate with Direct Supervisor.Assist with facility maintenance.Job Type: Full-time
Required education: High School Diploma or equivalent.
Preferred experience:
Required licenses or certifications:
Can obtain through Victory Bay after hiring if not obtained prior.
General Description
The Case Manager is responsible for resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connections to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. The case manager is expected to be active in aftercare planning, crisis intervention, and third-party requests.
Tasks & Responsibilities
A. Essential Duties
General Case Management functions supporting client needs. Coordinate daily case management needs assisting clients with securing resources. Coordinate/facilitate Third Party records upon request. Participate in weekly Treatment Team Meetings. Discharge & Aftercare planning. Facilitate groups at least once per week. Maintain weekly communication with client’s social supports. Collects and records all information necessary for admission and extended stay review. Obtain all applicable consents, financial agreements, and release of information. Relationship building with all clients in residential services. Providing AMA follow-up phone calls Actively blocking AMA’s; and outreaching all clients who AMA with follow-up phone calls Collaborate with Admissions and Clinical to assist in refer out process. Liaise with Resident Support Staff and Clinical staff to ensure best client outcomes and communication of client needs. On-Call/After-Hours Phone coverage and availability, as needed Maintain communication with alumni membersB. Additional Duties
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.C. Interpersonal Relations
Create Meaningful Connections: Demonstrates the ability to function effectively as a part of a team. Use outstanding oral and written communication with employees at all levels of the business for support and sharing of information. Take Accountability: Take constructive feedback and prevent discourse among our peers. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner. Be Professional: Wear business casual attire (please see dress code policy).Working Conditions
Air conditioned and well-illuminated office environment and outdoor environment. May have several responsibilities at once. Interaction with others is constant and can be interruptive. Work may be stressful at times due to high level workflow. Availability to work flexible hours including weekends, holidays, and evenings as required to comply with the purpose of the job and accommodate client needs. Participates in educational training, orientations, or compliance programs as needed to maintain competency. If you must leave your employment with our company, we request employees to give us at least 14 days’ resignation notice in writing.Demands
Enthusiastic self-starter operating with sustained energy and showing great initiative. Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors. Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others. Excellent organizational skills. Accept constructive criticism well in an open and non-defensive manner. Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. Ability to function independently and flexibly. Ability to work under pressure, handle multiple tasks, and interruptions. Stand and walk for extended periods (often much of a shift) Move quickly throughout the facility in response to patient needs or emergencies Navigate stairs, hallways, and patient rooms frequently Lift, carry, push, or pull up to 25–50 pounds (e.g., supplies, patient belongings) Assist patients with mobility, including transferring, repositioning, or supporting ambulation Occasionally participate in physical interventions (e.g., therapeutic holds) in accordance with training and company policy Perform repetitive motions such as bending, reaching, kneeling, crouching, and grasping Handle equipment, medical supplies, and documentation tools Physically respond to crisis situations, which may include: Safely intervening during patient agitation or aggression Escorting or guiding patients within the facility Maintaining physical presence and awareness for prolonged periodsQualifications
Education:
High School DiplomaExperience:
2+ years of related experience