Job DescriptionJob DescriptionBenefits:
Employee discountsHealth insurancePaid time off
Front Desk Receptionist / Patient Check-In & Check-Out
Busy Orthopedic Practice Seeking Experienced Front Desk Professional
Our fast-paced orthopedic office is looking for a friendly, dependable, and highly organized Front Desk Receptionist to join our team. This position is critical to ensuring our patients receive exceptional service from the moment they walk through our doors until they complete their visit.
Responsibilities:
Welcome and check in patients in a professional and compassionate manner
Verify patient demographics, insurance information, and authorizations
Collect copays, deductibles, balances, and process payments
Schedule and coordinate appointments for multiple providers
Manage patient check-out and ensure all follow-up appointments are scheduled appropriately
Answer and direct high-volume phone calls
Maintain accurate patient records within the electronic medical record system
Communicate effectively with physicians, clinical staff, and patients
Qualifications:
Previous medical front desk experience preferred (orthopedic experience is a plus)
Knowledge of medical terminology and insurance verification processes
Strong computer skills and experience with EMR systems, we use eCW
Excellent customer service and communication skills
Ability to multitask and remain organized in a high-volume environment
Strong attention to detail and problem-solving abilities
Professional appearance and positive attitude
Dependable, punctual, and team-oriented
What We Offer:
Competitive pay based on experience
Full-time position
Supportive and collaborative work environment
Ideal Candidate:
We are looking for someone who thrives in a busy environment, can manage multiple responsibilities simultaneously, and is committed to providing an outstanding patient experience. If you enjoy working with people, have strong organizational skills, and can keep pace with a busy orthopedic practice, we encourage you to apply.
Job Type: Full-Time
Experience Preferred:
Medical Reception: 1 year (preferred)
Insurance Verification: 1 year (preferred)
Orthopedic Office Experience: Preferred but not required
Please send resumes to Jenniferk@goaoi.com
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