JOB SUMMARY
We are seeking a dedicated and experienced Practice Manager to oversee the daily operations of our Clinics. The ideal candidate will manage 2 clinics, have strong knowledge of healthcare regulations, billing procedures, and compliance standards. The incumbent will have proven leadership and team management experience with excellent organizational and multitasking abilities as well as be highly professional, approachable, and committed to teamwork and patient-centered care.
This position will involve both strategic planning and business development for future growth and expansion. Ultimately, this role drives operational excellence and supports the long-term success and reputation of the practice.
DUTIES AND RESPONSIBILITIES
Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care.Monitor and oversee time and attendance in alignment with Advanced Diagnostics policies and practices, ensuring accuracy of records and timely approval for payroll purposes.Organize the workflow, proactively problem solve, anticipate needs, and manage multiple ongoing priorities.Manage day-to-day operations of the practice, including scheduling, staffing, and resource allocation.Lead, train, and evaluate administrative and support staff to maintain high performance and morale. Strong leadership, communication, and interpersonal skills.Handle conflict resolution and address any operational issues promptly to minimize disruption.Oversee staff, physicians and associated provider schedules daily to ensure optimum scheduling and coverage.Ensures appropriate information is gathered and transmitted in support of billing functions.Identifies and promptly addresses unsafe practices and other safety issues in the medical practice.Support clinic growth initiatives, EMR optimization, and cross-clinic staffing needs as requiredREQUIREMENTS
High School Diploma or GEDAssociate Degree or Higher Desired5 Years’ experience in Healthcare to include 3+yrs Clinic ManagementMinimum of 3 years of management experience, ideally in a healthcare or clinical settingBilingual DesiredProficient with computers and electronic medical records (EMR) systemsAccurate scheduling, billing, and compliance tracking.EDUCATION
High School Diploma or GEDAssociate Degree or Higher DesiredBenefits:
Work Location: In person
Bilingual Medical Assistant
2 to 3 years experience with a PCP in a clinic
This position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. Must work collaboratively with all clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the Medical Assistant to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.
Job Duties and Responsibilities
· Prepares for patient appointments by reviewing and updating patient records prior to appointment. This includes checking for updates of recent test results, lab results and correspondence. Also reviews patient record to determine needed services and whether referrals are in process or have been completed since last visit.
· Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patient comfort and compliance with infection control standards.
· Ensures all necessary supplies are stocked. Promptly reports when supplies are low and works with staff to ensure timely reordering is completed.
· Appropriately prepares patient for visit and alerts physician when patient is ready to be seen. When physician is unavailable, the MA keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up. Instructs patient as to general clinic policies, patients’ rights and responsibilities as needed.
· Provides initial medical screening greets patients and directs to appropriate exam room. Takes weight, height, temp, blood pressure, and basic medical history; accurately documents in medical chart according to generally accepted medical standards.
· Assists physician upon request during examination of patient and according to generally accepted medical standards. practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed, including translation as appropriate.
· Utilizes time in a constructive and efficient manner by assisting in such duties as restocking rooms/shelves/trays, checking supplies and ensuring that all areas, exam rooms are clean and orderly.
· Performs general clerical duties in support of patient services according to the needs of the clinic and as directed by director of clinic, provider(s). These include but are not limited to answering phones, photocopies, faxing, typing, completing forms, etc. works with patient scheduling system to assist patient registration staff with the orderly and efficient patient flow.
· Provides administrative back-up support to supervising MA lead md and/or medical director as assigned and as necessary for the smooth and efficient operation of the clinic. accepts floating assignments to other areas of clinic as needed and assigned.
· Maintains nurses' station, according to protocols. performs routine quality check of equipment and promptly reports damaged or missing equipment from patient rooms.
· Ensures clinical areas are organized with respect of standards in safety and quality patient care. Works collaboratively with clinical staff and other departments in solutions-oriented problem solving with the goal of providing quality patient care.
· For safety and security reasons, the MA is responsible for knowing the whereabouts of a patient any time the patient is in clinical areas. in the event a patient or clinic emergency, the MA may be called to activate the proper ‘code’, assisting provider(s) and clinical staff with the appropriate emergency response. in the event of evacuation, the MA will assist in the evacuating of patients being seen by her/his provider(s) as scheduled.
· Attends scheduled department staff and clinical meetings.
· Complies with all federal and state regulations, including accrediting bodies
· Complies with training, initial and annual, by completing assignments within schedule.
· Addresses and reports hazards and safety issues.
· Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
· High school Graduate (or GED) required.
Bilingual is preferred· Current, valid Texas Certification of Medical Assistant is required.
· Current, valid BLS certification from the American Heart Association
· Must be eligible to work in United States.
· 2 to 3 years experience as Medical Assistant in a clinic setting with a PCP is required
· Knowledge of Microsoft Office.
KNOWLEDGE, Skills And Abilities
Ability to multi-task, utilize critical thinking skills, organize, determine priority of duties, some computer skills, effective oral and written communication skills, work independently, work with frequent interruptions, and manage stressful situations.
Working Conditions, MENTAL AND PHYSICAL DEMANDS
· Able to lift up to fifty (50) pounds with the ability to bend, stoop and stretch with minimal physical limitation.
· Ability to stand on non-carpeted, composite surfaces for extended periods of time, stoop, kneel, crouch and/or crawl, reach, use fine finger movement, speak and hear.
· Ability to walk long distances on a regular basis. Indoor climate controlled, well lighted and well ventilated.
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The Nurse Practitioner functions as a healthcare provider who, working collaboratively within a
multidisciplinary health team, is responsible for providing comprehensive care to patients in an inpatient
hospital setting. The Nurse Practitioner demonstrates a high degree of clinical expertise in working with patients.
JOB DUTIES AND RESPONSIBILITIES
· Responsible for assessment, diagnosis, treatment, management, education, health promotion and care
coordination for patients and families with acute and chronic health needs.
· Demonstrates an advanced level of medical/nursing clinical knowledge, communication and interdisciplinary
collaboration, professionalism and systems-based practice.
· Works with administrative, nursing, physician to assure safe, effective, quality patient care.
· Demonstrates knowledge of etiologies, risk factors, pathophysiology, presentation and epidemiology of
medical conditions.
· Performs history and physical assessments of patients that are accurate, complete, concise, relevant and
appropriate for age, gender and clinical problem.
· Orders appropriate diagnostic studies and correctly interpret the results.
· Utilizes critical thinking to synthesize and analyze collected data.
· Develops implements, evaluates and alters the plan of care as needed.
· Manages general medical and surgical conditions based on knowledge of the indications, contraindications,
side effects, interactions and adverse reactions of pharmacologic agents and other relevant treatment
modalities.
· Counsels and educates patients and families.
· Provides care that is patient and family centered, compassionate, appropriate and effective for the
promotion of health, prevention of illness and treatment of disease throughout the lifespan.
· Facilitates consistent, coordinated care and clear communication among all members of the healthcare team.
· Incorporates the patient and family in care planning and treatment across settings.
· Serves as an advocate for patients and families in navigating the health care system
· Considers cost effectiveness and risk/benefit analysis when making decisions about patient care. Uses
evidenced-based medicine to systematically analyze and improve patient care practices.
· Participates in quality initiative/performance activities.
· Participates in development, evaluates and implements standards of care within area of specialization
(policies, protocols, etc.)
· Demonstrates proficiency in procedural skills pertinent to practice area.
· Maintains accurate, complete, concise and timely documentation in the electronic medical record
· Responds to crisis in a calm, efficient manner, directing others concisely.
· Responds promptly to changes in workload as necessary to achieve optimal productivity and efficiency.
· Demonstrates the knowledge of proper identification and reporting medical/health errors. Promptly
involves the proper hospital leaders in risk management situations.
· Demonstrates the ability to assist physicians with procedures.
· Maintains patient confidentiality.
· Demonstrates clinical competence according to licensure and according to hospital/unit specific standards. · Meets the attendance policy standards. · Complies with hospital policies and procedures. · Complies with hospital/department Infection Control and Safety Policies. · Attends appropriate in-service, departmental meeting and mandatory in-services. · Performs other duties as assigned or requested within scope of practice.
Schedule
Initial schedule will be Monday through Friday from 8 a.m. to 5 p.m., with weekend coverage shared with Hospitalist. Anticipation will be to move to a 7 a.m. to 7 p.m. schedule, with each NP working seven days on and seven days off. Night coverage calls will be managed remotely during the respective coverage weeks.
Active DEA license
· Active RN and APNP License in the state of Texas
· Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification is
required
· Pediatric Advanced Life Support (PALS) preferred
· Master’s or Doctorate’s degree from accredited Nursing Program
· Knowledge of Microsoft Office.
· Must be eligible to work in the United States.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task, utilize critical thinking skills, organize, determine priority of duties, some computer skills,
effective oral and written communication skills, work independently, work with frequent interruptions, and
manage stressful situations. Coordinates nursing care for assigned patients, participates in patient and family
teaching and provides leadership; work cooperatively with ancillary, nursing and other patient care team members
while maintaining standards of professional nursing practice in the clinical setting
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
· Lifting objects in excess of fifty (50) pounds with frequent lifting and/or carrying of objects weighing up to
twenty (20) pounds.
· Ability to stand on non-carpeted, composite surfaces for extended periods of time, stoop, kneel, crouch and/or
crawl, reach, use fine finger movement, speak and hear.
· Ability to walk long distances on a regular basis. Indoor climate controlled, well lighted and well ventilated.
OSHA Task Category: Category 1- position is considered to have opportunity for exposure to blood borne pathogens in the normal performance of job duties
Company DescriptionIn - Person position in Houston, TexasCompany DescriptionIn - Person position in Houston, Texas Read Less