Job DescriptionJob DescriptionCompany Description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
Job Description
Opportunity at a Glance
The Registrar Services Representative position works behind the scenes to complete transcript evaluations, graduation audits, records review, student registration, and various stretch assignments supporting the Registrar Services department and institutional partners.
ResponsibilitiesWorks independently on assigned tasks while meeting productivity and performance expectations.Provides student and stakeholder support, directly and/or indirectly, to internal and external stakeholders by upholding service level agreements.Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners.Participates in additional trainings, as needed.Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.Registers students for courses based on completed evaluation and entry into the program.Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide.Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.Completes other duties as assigned.Performs other duties as assignedComplies with all policies and standardsQualifications
Bachelor's Degree Preferred orcomparable previous work experience RequiredStrong customer service experience, preferably in an academic or professional setting RequiredPC skills in Microsoft Office, Internet applications and database softwareOutstanding communication and interpersonal skills with strong attention to detailAbility to work effectively autonomously and independently while still engaging a high-performing teamAbility to perform and communicate efficiently in a virtual settingUnderstand and retain new concepts and programs quickly and remain adaptable to changeStrong skills in organization and multi-taskingAbility to work a variety of office hours including evenings and weekends
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18hr and $20hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Job DescriptionJob DescriptionCompany Description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
Job Description
Opportunity at a Glance
This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. This position manages a portfolio of about 850-950 students (either undergraduate or graduate or a combination thereof) to ensure that all students have the appropriate guidance to make informed financial decisions. Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other departments to research and resolve any student financing issues. This colleague is charged with being a role model for the organization TEACH values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.
ResponsibilitiesUsing a high level of discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle.Collaborates with other departments and functional areas to deliver an optimal student experience.Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran’s Affairs, international and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.Assists students to make an informed decision by providing accurate, helpful student finance advice.Manages escalated student concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions.Identifies opportunities and solutions for continuous improvement to existing processes and actively participates in the roll-out of new processes.Attends meetings and contributes to organizational committees.Identifies opportunities and solutions that improve current processes.Functions as a subject matter expert regarding all Title IV programs, policies and procedures including institutional policies and federal and state regulations. Complies with applicable federal and state laws.Performs other duties as assignedComplies with all policies and standardsQualifications
Bachelor's Degree Preferred orcomparable previous work experience Required1 experience in Higher Education PreferredKnowledge of federal Title IV and state financial aid regulations and associated processing procedures a plusAbility to work independently as well as function as part of a teamOutstanding customer service skillsPC skills in Microsoft Office, database and internet applicationsExcellent interpersonal communication, mathematical, problem solving, and organizational skillsAbility to prioritize tasks to meet deadlines and ensure project completionSelf-motivated and willing to take ownership of, and quickly resolve, complex issues
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17hr and $23hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidaysFor more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Job DescriptionJob DescriptionCompany Description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.Job Description
Opportunity at a GlanceThe Marketing Department is seeking a seasoned program manager to join the newly established Marketing PMO which will build, implement and sustain project and program discipline across the Marketing Department. The Program Manager will oversee and lead several projects, products, and strategic initiatives/programs. They will lead traffic management for Marketing by building, maintaining and driving core CoE delivery workflows. They will establish a workflow tracking approach for integrated marketing campaigns and work directly with Marketing senior leaders to manage campaign delivery, program priorities, dashboard tracking of key priorities, project timelines, and risk.This person will have ownership for program performance, risk management, financial tracking and dashboard reporting for Marketing and business line senior leaders.
ResponsibilitiesPlan and manage the delivery of work contained in the program (including Initiatives/Projects). Establish and implement marketing automation tools to enable workflow tracking. Workflow management – identify and implement process improvement to streamline workflows and increase efficiency across the marketing department. Establish core workflows for CoE’s and priority campaign delivery. Establish and implement project management processes and methodologies for the Marketing community to ensure marketing projects and integrated campaigns are delivered on time, within budget and adhere to high-quality standards that meet sponsor expectations. Establish project and campaign delivery metrics and report out to executives and stakeholders on the state of the delivery including progress, risks, financials, actions taken, and escalations. Track (Monitor, report and mitigate risks) Scope, Schedule, Cost, quality, risks across the program, identify and manage delivery risks proactively. Coach and manage the performance of project delivery resources within the program. Maintain and continually develop expert level knowledge on qualitative and quantitative measurement of project and program progress with both agile and waterfall / plan first methodologies. Ensure program components are aligned to program goals. Works with other departments to ensure the program has the required level of participation and understanding to ensure projects are delivered within the time and budgetary guidelines. Identifies and responds to program risks including mitigating and resolving communication problems and team conflicts. Assures that the business case for the program is within corporate strategic plan and provides assistance to the business to create the Return on Investment (ROI) documentation. Provides input/process improvement recommendations to processes. Participates in product and vendor evaluations and vendor selections. Completes other duties as assigned. Complies with all policies and standards. Qualifications
Bachelor's Degree in Marketing or related discipline required. 8+ years experience of relevant B2C Marketing required. 8+ years project/program management experience with proven strategic leadership, business relationship management, finance management. 4+ years marketing automation and traffic management. 5+ years Monday.com and/or Workfront. 8+ years project delivery in cross-functional; cross business line settings. Portfolio Management Professional (PMP) preferred. Agile Certified preferred.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,336 and $145,077. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Adtalem’s Flexible Time Off (FTO) Policy12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Job DescriptionJob DescriptionCompany Description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.Job Description
Opportunity at a GlanceThe Marketing Department is seeking a seasoned program manager to join the newly established Marketing PMO which will build, implement and sustain project and program discipline across the Marketing Department. The Program Manager will oversee and lead several projects, products, and strategic initiatives/programs. They will lead traffic management for Marketing by building, maintaining and driving core CoE delivery workflows. They will establish a workflow tracking approach for integrated marketing campaigns and work directly with Marketing senior leaders to manage campaign delivery, program priorities, dashboard tracking of key priorities, project timelines, and risk.This person will have ownership for program performance, risk management, financial tracking and dashboard reporting for Marketing and business line senior leaders.
ResponsibilitiesPlan and manage the delivery of work contained in the program (including Initiatives/Projects). Establish and implement marketing automation tools to enable workflow tracking. Workflow management – identify and implement process improvement to streamline workflows and increase efficiency across the marketing department. Establish core workflows for CoE’s and priority campaign delivery. Establish and implement project management processes and methodologies for the Marketing community to ensure marketing projects and integrated campaigns are delivered on time, within budget and adhere to high-quality standards that meet sponsor expectations. Establish project and campaign delivery metrics and report out to executives and stakeholders on the state of the delivery including progress, risks, financials, actions taken, and escalations. Track (Monitor, report and mitigate risks) Scope, Schedule, Cost, quality, risks across the program, identify and manage delivery risks proactively. Coach and manage the performance of project delivery resources within the program. Maintain and continually develop expert level knowledge on qualitative and quantitative measurement of project and program progress with both agile and waterfall / plan first methodologies. Ensure program components are aligned to program goals. Works with other departments to ensure the program has the required level of participation and understanding to ensure projects are delivered within the time and budgetary guidelines. Identifies and responds to program risks including mitigating and resolving communication problems and team conflicts. Assures that the business case for the program is within corporate strategic plan and provides assistance to the business to create the Return on Investment (ROI) documentation. Provides input/process improvement recommendations to processes. Participates in product and vendor evaluations and vendor selections. Completes other duties as assigned. Complies with all policies and standards. Qualifications
Bachelor's Degree in Marketing or related discipline required. 8+ years experience of relevant B2C Marketing required. 8+ years project/program management experience with proven strategic leadership, business relationship management, finance management. 4+ years marketing automation and traffic management. 5+ years Monday.com and/or Workfront. 8+ years project delivery in cross-functional; cross business line settings. Portfolio Management Professional (PMP) preferred. Agile Certified preferred.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,336 and $145,077. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Adtalem’s Flexible Time Off (FTO) Policy12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Job DescriptionJob DescriptionCompany Description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.Job Description
Opportunity at a GlanceThe Marketing Department is seeking a seasoned program manager to join the newly established Marketing PMO which will build, implement and sustain project and program discipline across the Marketing Department. The Program Manager will oversee and lead several projects, products, and strategic initiatives/programs. They will lead traffic management for Marketing by building, maintaining and driving core CoE delivery workflows. They will establish a workflow tracking approach for integrated marketing campaigns and work directly with Marketing senior leaders to manage campaign delivery, program priorities, dashboard tracking of key priorities, project timelines, and risk.This person will have ownership for program performance, risk management, financial tracking and dashboard reporting for Marketing and business line senior leaders.
ResponsibilitiesPlan and manage the delivery of work contained in the program (including Initiatives/Projects). Establish and implement marketing automation tools to enable workflow tracking. Workflow management – identify and implement process improvement to streamline workflows and increase efficiency across the marketing department. Establish core workflows for CoE’s and priority campaign delivery. Establish and implement project management processes and methodologies for the Marketing community to ensure marketing projects and integrated campaigns are delivered on time, within budget and adhere to high-quality standards that meet sponsor expectations. Establish project and campaign delivery metrics and report out to executives and stakeholders on the state of the delivery including progress, risks, financials, actions taken, and escalations. Track (Monitor, report and mitigate risks) Scope, Schedule, Cost, quality, risks across the program, identify and manage delivery risks proactively. Coach and manage the performance of project delivery resources within the program. Maintain and continually develop expert level knowledge on qualitative and quantitative measurement of project and program progress with both agile and waterfall / plan first methodologies. Ensure program components are aligned to program goals. Works with other departments to ensure the program has the required level of participation and understanding to ensure projects are delivered within the time and budgetary guidelines. Identifies and responds to program risks including mitigating and resolving communication problems and team conflicts. Assures that the business case for the program is within corporate strategic plan and provides assistance to the business to create the Return on Investment (ROI) documentation. Provides input/process improvement recommendations to processes. Participates in product and vendor evaluations and vendor selections. Completes other duties as assigned. Complies with all policies and standards. Qualifications
Bachelor's Degree in Marketing or related discipline required. 8+ years experience of relevant B2C Marketing required. 8+ years project/program management experience with proven strategic leadership, business relationship management, finance management. 4+ years marketing automation and traffic management. 5+ years Monday.com and/or Workfront. 8+ years project delivery in cross-functional; cross business line settings. Portfolio Management Professional (PMP) preferred. Agile Certified preferred.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,336 and $145,077. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer matchParticipation in Adtalem’s Flexible Time Off (FTO) Policy12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
