Job DescriptionJob DescriptionBenefits:
Simple IRA matchingSimple IRAPaid time off
Job Summary:
We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services.
Key Responsibilities:
Greet patients warmly and professionally, checking them in and out of appointmentsAnswer phone calls, responding to patient inquiries and scheduling appointmentsManage patient records including updating treatment plansCoordinate and schedule appointments with dentists and hygienistsVerify patient insurance coverage and benefits, preparing necessary paperwork and claimsHandle billing and payment processing, resolving any discrepancies or issuesMaintain a clean and organized front office environment, ensuring a professional atmosphereProvide general administrative support to the dental team, as neededDevelop and maintain relationships with patients, fostering a positive and welcoming experienceRequirements:
Dental Front office experience required; dental assisting experience preferredExcellent communication and interpersonal skillsAbility to work in a fast-paced environment, prioritizing multiple tasks and responsibilitiesProficiency in dental software and electronic health records (EHRs)Experience with dental insurance billing required; medical billing experience helpfulBasic math skills and attention to detail for accurate billing and payment processingAbility to maintain confidentiality and handle sensitive patient informationBasic knowledge of dental terminology and proceduresWork Environment:
Our dental office is a busy, modern facility with a friendly and supportive teamThe front desk is the hub of our office, requiring strong organizational and communication skillsOffice Schedule:
Monday: 8:00-5:00
Tuesday: 10:00-7:00
Wednesday: 9:00-5:00
Thursday: 8:00-5:00
3rd Saturday of every month: 8:45-4:15
*ending times may vary depending on end of day responsibilities
**office hours change to 9:00-5:00 during summer hours
If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!
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