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• A

  Project Manager  

  Addverb Technologies Usa Inc

  full_time - Irvine

  Posted: 07/07/2026

  Apply Now

  Job DescriptionJob DescriptionDesignation: Project Manager Reports To:... Read More

  Job DescriptionJob DescriptionDesignation: Project Manager
  Reports To: Sr. Director - Projects
  Full Time, Exempt Status, Hybrid
  
  Qualifications and Skills
  •Bachelor’s degree graduate
  •PMP Certified (preferred)
  •Minimum criteria: 5 years of experience in installation and commissioning of automation projects.
  •Experience in industry of (Fixed & Flexible) Automated Material Handling Systems, Warehouse Automation, Conveyor, Supply Chain & Logistics, 3PL - preferred
  •Familiar with CAD to read drawings (Eplan, AutoCAD) and understand.
  •Good English verbal and written communication skills
  •Willingness to travel 60-70%, or as needed during project commission
  
  Responsibilities and Duties
  •Create an environment which highly motivates the team to work together.
  •Develop project scopes and objectives, getting a sign off from the customer and the sales team, involving all relevant stakeholders and ensuring technical deliverables as per project scope
  •Attend Kick off meeting/reviews with internal stakeholders, client and ensure closure of points recorded inmeetings.
  •Coordinate internal resources and third parties/vendors for the flawless execution of projects
  •Ensure that all projects are delivered on-time, within scope and within budget
  •Ensure resource availability and allocation
  •Develop a detailed project plan along with explosion of BOM with design team to track progress
  •Use appropriate verification techniques to manage changes in project scope, schedule, and costs
  •Measure project performance using appropriate systems, tools, and techniques
  •Report and escalate to management as needed
  •Work closely with international HQ team/ engineers for support
  •Manage the relationship with the client and all stakeholders
  •Perform risk management to minimize project risks
  •Establish and maintain relationships with third parties/vendors, clients.
  •Interface with clients in a professional manner at all the times
  •Create and maintain comprehensive project documentation and arrange internal weekly reviews with reporting manager & team
  •Other reasonable duties as assigned from time to time. Read Less

  Apply Now
• A

  Customer Care Manager (Site Mgr)  

  Addverb Technologies Usa Inc

  full_time - Louisville

  Posted: 15/06/2026

  Apply Now

  Job DescriptionJob DescriptionJob DescriptionDesignation: Customer Car... Read More

  Job DescriptionJob DescriptionJob Description
  
  Designation: Customer Care Manager (Site Mgr)
  
  Location: Louisville, KY (On-Site, Full Time, Exempt)
  
  Reports To: Director - Customer Care
  
  Qualifications and Skills
  
  Bachelor’s degree or equivalent in Mechanical/Electrical/Mechatronics Engineering or similarMinimum 5-7 years of experience in same or similar role with experience in managing/supervising direct reports.Working knowledge of MS Office & Windows OSPrior experience with Computerized Maintenance Management Systems (CMMS) is preferred.Performance management, problem solving & analytical skills.Troubleshooting & Root Cause Analysis experience.Working knowledge of electrical & mechanical parts of automation systems.Experience in robotics, warehouse automation including automated material handling systems, and logistics automation systems a distinct advantage.Customer CentricityAbility to work in demanding and stressful situations to meet customer demands.Positive can-do mentality to always look for opportunities.Hands on approach to actively working on site for setting the standards of technical support.Strong verbal and written communication skills.Team management and development experience.Support After Sales & Customer Service Team & Stakeholder Management.Purpose of Role
  
  The scope of responsibilities will include, but not limited to, on-site support, remote support, technical service, warranty management, annual maintenance contracts, and spare parts management.Provide focused leadership ensuring that customers receive best-in-class service.Manage a team of Residential Service / Mobile Robotics / Controls Engineers & Techs, on-site at one of our biggest project sites for a prominent customer.Collaborate with Director of Customer Care & VP of Projects to support the after-sales strategy for Addverb and implement the same through objectives (targets), policies and initiatives to increase revenue & profitability for Addverb and improve customer satisfaction and loyalty.Develop and optimize support and service processes, tools, and systems. Also align with the internal team for regular audits of systems as per standards and needs to retain our ISO certification compliances.Negotiate, finalize, renew, and monitor service contracts with customers and partners to ensure smooth operations of automation equipment deployed at the customers sites.Build & manage customer relationships to capture feedback and improve customer satisfaction levels.Collaborate with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, projects etc. to resolve issues and improve product/service quality and customer satisfaction.Manage the mechanism for timely escalation of open issues and resolve escalations on priority basis to ensure high customer morale and satisfaction.Work closely with the global after-sales team to ensure proper support is provided to the client at all times.Develop, train, and motivate the after-sales team to achieve business objectives and targets while creating an inclusive and beneficial work culture.Ensure that all the above responsibilities are achieved with the relevant safety standards being applied in all situations.Schedule preventive and breakdown maintenance, and document and track maintenance records in CMMS.Manage customer spare parts and reorder parts as needed to maintain a minimal threshold of spare parts.Provide system health evaluation and analyze performance against established KPI.Data mining as needed to identify top maintenance issues that need the most attention.Provide weekly and monthly reports to the customer and stake holders.Your role will also require you to:
  
  Have experience working in a mission-critical, on-call environment is desirableHave the ability and willingness to lift, lower and carry objects up to 15-30lbs, work from heights, climb ladders, and in confined spacesTravel ~10-20% only as neededHold a valid driver’s license and a decent driving record with a car is preferredJob Type: Full-time
  
  Pay: $120,000.00 - $140,000.00 per year
  
  Benefits:
  
  401(k)Health insuranceDental insuranceVision insuranceHealth savings accountLife, LTD, AD&D insuranceAffluent Paid time off & HolidaysProfessional development assistanceRelocation assistance Read Less

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• A

  Customer Care Manager (Site Mgr)  

  Addverb Technologies Usa Inc

  full_time - Louisville

  Posted: 18/12/2025

  Apply Now

  Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth in... Read More

  Job DescriptionJob DescriptionBenefits:
  401(k)Dental insuranceHealth insurancePaid time offVision insuranceCompetitive salaryOpportunity for advancementRelocation bonus
  Job Description
  
  
  Designation: Customer Care Manager (Site Mgr)
  
  Location: Louisville, KY (On-Site, Full Time, Exempt)
  
  Reports To: Director - Customer Care
  
  Qualifications and Skills
  
  
  Bachelors degree or equivalent in Mechanical/Electrical/Mechatronics Engineering or similarMinimum 5-7 years of experience in same or similar role with experience in managing/supervising direct reports.Working knowledge of MS Office & Windows OSPrior experience with Computerized Maintenance Management Systems (CMMS) is preferred.Performance management, problem solving & analytical skills.Troubleshooting & Root Cause Analysis experience.Working knowledge of electrical & mechanical parts of automation systems.Experience in robotics, warehouse automation including automated material handling systems, and logistics automation systems a distinct advantage.Customer CentricityAbility to work in demanding and stressful situations to meet customer demands.Positive can-do mentality to always look for opportunities.Hands on approach to actively working on site for setting the standards of technical support.Strong verbal and written communication skills.Team management and development experience.Support After Sales & Customer Service Team & Stakeholder Management.Purpose of Role
  
  
  The scope of responsibilities will include, but not limited to, on-site support, remote support, technical service, warranty management, annual maintenance contracts, and spare parts management.Provide focused leadership ensuring that customers receive best-in-class service.Manage a team of Residential Service / Mobile Robotics / Controls Engineers & Techs, on-site at one of our biggest project sites for a prominent customer.Collaborate with Director of Customer Care & VP of Projects to support the after-sales strategy for Addverb and implement the same through objectives (targets), policies and initiatives to increase revenue & profitability for Addverb and improve customer satisfaction and loyalty.Develop and optimize support and service processes, tools, and systems. Also align with the internal team for regular audits of systems as per standards and needs to retain our ISO certification compliances.Negotiate, finalize, renew, and monitor service contracts with customers and partners to ensure smooth operations of automation equipment deployed at the customers sites.Build & manage customer relationships to capture feedback and improve customer satisfaction levels.Collaborate with cross-functional teams such as supply chain, purchasing, design, production, quality, product development, projects etc. to resolve issues and improve product/service quality and customer satisfaction.Manage the mechanism for timely escalation of open issues and resolve escalations on priority basis to ensure high customer morale and satisfaction.Work closely with the global after-sales team to ensure proper support is provided to the client at all times.Develop, train, and motivate the after-sales team to achieve business objectives and targets while creating an inclusive and beneficial work culture.Ensure that all the above responsibilities are achieved with the relevant safety standards being applied in all situations.Schedule preventive and breakdown maintenance, and document and track maintenance records in CMMS.Manage customer spare parts and reorder parts as needed to maintain a minimal threshold of spare parts.Provide system health evaluation and analyze performance against established KPI.Data mining as needed to identify top maintenance issues that need the most attention.Provide weekly and monthly reports to the customer and stake holders.Your role will also require you to:
  
  
  Have experience working in a mission-critical, on-call environment is desirableHave the ability and willingness to lift, lower and carry objects up to 15-30lbs, work from heights, climb ladders, and in confined spacesTravel ~10-20% only as neededHold a valid drivers license and a decent driving record with a car is preferredJob Type: Full-time
  
  Pay: $120,000.00 - $140,000.00 per year
  
  Benefits:
  
  401(k)Health insuranceDental insuranceVision insuranceHealth savings accountLife, LTD, AD&D insuranceAffluent Paid time off & HolidaysProfessional development assistanceRelocation assistance
  Read Less

  Apply Now
• A

  Project Manager  

  Addverb Technologies Usa Inc

  full_time - Irvine

  Posted: 10/12/2025

  Apply Now

  Job DescriptionJob DescriptionBenefits:Life, LTD, AD&D Insurances401(k... Read More

  Job DescriptionJob DescriptionBenefits:
  Life, LTD, AD&D Insurances401(k)Competitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources
  Designation: Project Manager
  Reports To: Sr. Director - Projects
  Full Time, Exempt Status, Hybrid
  
  Qualifications and Skills
  Bachelors degree graduate
  PMP Certified (preferred)
  Minimum criteria: 5 years of experience in installation and commissioning of automation projects.
  Experience in industry of (Fixed & Flexible) Automated Material Handling Systems, Warehouse Automation, Conveyor, Supply Chain & Logistics, 3PL - preferred
  Familiar with CAD to read drawings (Eplan, AutoCAD) and understand.
  Good English verbal and written communication skills
  Willingness to travel 60-70%, or as needed during project commission
  
  Responsibilities and Duties
  Create an environment which highly motivates the team to work together.
  Develop project scopes and objectives, getting a sign off from the customer and the sales team, involving all relevant stakeholders and ensuring technical deliverables as per project scope
  Attend Kick off meeting/reviews with internal stakeholders, client and ensure closure of points recorded inmeetings.
  Coordinate internal resources and third parties/vendors for the flawless execution of projects
  Ensure that all projects are delivered on-time, within scope and within budget
  Ensure resource availability and allocation
  Develop a detailed project plan along with explosion of BOM with design team to track progress
  Use appropriate verification techniques to manage changes in project scope, schedule, and costs
  Measure project performance using appropriate systems, tools, and techniques
  Report and escalate to management as needed
  Work closely with international HQ team/ engineers for support
  Manage the relationship with the client and all stakeholders
  Perform risk management to minimize project risks
  Establish and maintain relationships with third parties/vendors, clients.
  Interface with clients in a professional manner at all the times
  Create and maintain comprehensive project documentation and arrange internal weekly reviews with reporting manager & team
  Other reasonable duties as assigned from time to time.
  
  

  Flexible work from home options available.

  Read Less

  Apply Now

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