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ADC LTD NM
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  • PSID Investigation Analyst I (DHS)  

    - Bernalillo County
    PSID Investigation Analyst I (DHS) The PSID Investigation Analyst I (D... Read More
    PSID Investigation Analyst I (DHS) The PSID Investigation Analyst I (DHS) is responsible for receiving background investigations from field investigators and processing them for transmission to customers. This position is noncredentialled. A successful Investigation Analyst I must follow ADC LTD NM and PSID policies and procedures and meet the following expectations: Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation: Model ADC LTD NMs core values, policies and procedures and ensure that the same are supported at all times. Conduct regular review and analysis of case queue to identify due date lapses and investigative deficiencies that require troubleshooting. Consolidate and analyze information from multiple documents, Reports of Investigation (ROIs), and attachments to determine if all customer requirements have been met. Maintain a working knowledge of customer requirements and best practices. Identify missing leads, requirements and write-offs. Work with investigators, ADC LTD NM personnel and management to resolve issues. Organize time and resources based on due dates to ensure timely completion of investigations. Submit investigations through the PSID closed case transmission process without error. Track and log investigation progress and completion. Maintain a working knowledge of Roadrunner. Quickly troubleshoot issues as they arise. Develop and maintain professional, courteous, and cooperative working relationships with all ADC LTD NM employees and contractors. Request training as needed from their supervisor, PSID quality program lead or ADC LTD NM Training Department. Assist with projects and process improvement at the direction of their supervisor. Coordinate with PSID and ADC LTD NM personnel as necessary. Perform all other duties as assigned. Performance Metrics All performance metrics are subject to incoming case volumes (8 hours of work time equals one work day). Production Standards Average Completion Rate (ACR = total cases closed / total work days) Baseline Production: Close 1.5 Cases Mid-Range Production: Close 1.75 Cases High Production: Close 2.0 Cases Quality Control Standards Quality Rating = Total Agency Deficiencies / Total Cases Closed Less than 1% of all closed cases returned as deficient by agencies. QC a minimum of 1.25 cases a day or minimum threshold set by team lead. Education, Experience and Skills High school diploma or GED equivalent. Ability to maintain a professional demeanor. Familiarity with Microsoft Excel and computer databases. Proficiency in common workplace hardware and software. Excellent organization and prioritization skills. Strong analytical skills and detailed-oriented. Strong verbal and written communication skills. Highly technical writing, proofreading, and editing skills. Strong customer service and interpersonal skills. Extensive knowledge of ADC LTD NM contracts and contractual requirements. Thorough understanding of investigative standards, including the investigative tiers, issue resolution and adjudication. Thorough understanding of ADC LTD NM investigative process and procedures. Familiarity with federal and ADC LTD NM security standards. Supervisory Responsibility This position does not carry any supervisory responsibilities. Work Authorization/Security Clearance Employment is contingent upon the successful results of a background check and drug screen. In addition to the completion of a federal background investigation and while in the process of obtaining a Top-Secret Clearance, must be able to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top-Secret clearance, must be able to maintain active Top-Secret clearance and all agency approvals required of their position. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the core hours of 6:00 a.m. MT and 6:00 p.m. MT. Evening and weekend shifts may be required. Exceptions may be made with approval. Work Environment Read Less
  • 1099-Contract Investigator The 1099-Contract Investigator is responsib... Read More
    1099-Contract Investigator The 1099-Contract Investigator is responsible for conducting federal background investigations on a contract basis in direct support of national security and suitability investigations. Conduct fieldwork, including interviews and retrieval of records, to produce reports of investigations (ROIs) in compliance with all laws, federal standards, and federal agency regulations. Accept fieldwork assignments for travel throughout the geographic area of responsibility. Opportunities for temporary duty yonder (TDY) assignments outside of assigned geographic area. Meet investigative deadlines as assigned by ADC LTD NM. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in a time-sensitive work environment. Monitoring, maintaining, conveying and appropriately destroying data and documents. Meet government and industry standards for quality, integrity, timeliness and productivity. Maintain compliance with all mandatory and assigned training, security, and credential requirements. Develop and maintain professional, courteous, and cooperative working relationships with ADC employees and contractors. Report trends and updates to work environment observed in the field. Perform other duties and responsibilities related to the position as required. The ADC compensation range is an estimated range reflecting what an ADC independent contractor might earn for working 40 hours per-week starting at the base rate and up to the Premier Contract Investigator rate. ADC independent contract investigators receive compensation for the number of assigned cases completed and not an annual salary. Read Less
  • Contract Background Investigator - Portland, OR  

    - Multnomah County
    1099-Contract Investigator The 1099-Contract Investigator is responsib... Read More
    1099-Contract Investigator The 1099-Contract Investigator is responsible for conducting federal background investigations on a contract basis in direct support of national security and suitability investigations. Conduct fieldwork, including interviews and retrieval of records, to produce reports of investigations (ROIs) in compliance with all laws, federal standards, and federal agency regulations. Accept fieldwork assignments for travel throughout the geographic area of responsibility. Opportunities for temporary duty yonder (TDY) assignments outside of assigned geographic area. Meet investigative deadlines as assigned by ADC LTD NM. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in a time-sensitive work environment. Monitoring, maintaining, conveying and appropriately destroying data and documents. Meet government and industry standards for quality, integrity, timeliness and productivity. Maintain compliance with all mandatory and assigned training, security, and credential requirements. Develop and maintain professional, courteous, and cooperative working relationships with ADC employees and contractors. Report trends and updates to work environment observed in the field. Perform other duties and responsibilities related to the position as required. The ADC compensation range is an estimated range reflecting what an ADC independent contractor might earn for working 40 hours per-week starting at the base rate and up to the Premier Contract Investigator rate. ADC independent contract investigators receive compensation for the number of assigned cases completed and not an annual salary. Read Less
  • Security Officer - SFO - FT  

    - San Francisco County
    FAA Level III Armed Security Officer The Security Officer position at... Read More
    FAA Level III Armed Security Officer The Security Officer position at an FAA Facility is responsible for providing physical security and safeguarding FAA employees, facilities, U.S. Government property and assets from loss, theft, damage, unauthorized use, criminal acts, espionage, sabotage and terrorism. Essential Job Duties and Responsibilities Access Control Provide courteous, timely service while maintaining control of all Personnel and Vehicles entering the facility and deny entry of any unauthorized person(s), property, or vehicles to area(s) defined and described in in the Facility Post Orders, Security Plan and/or Task Order. Screening Evaluate, Process and Screen all Visitors, Vehicles, Mail/Parcels and Hand Carried Items in possession of visitors using hand inspection and/or metal detection and x-ray equipment as provided, defined and described in the Facility Post Orders. Broader or more detailed screening may be required as directed by the ATR in response to the security posture. Enforcement Enforce Facility Rules and Regulations as defined and described in the Facility Post Orders. Visitor Processing and Temporary Badges Issue Visitor Badges, Temporary Passes and Temporary Badges to visitors, government employees, contractors and vendors as defined and described in the Facility Post Orders. Patrol Conduct Roving Patrols of Facility Buildings, Grounds and Perimeter as defined and described in the Facility Post Orders. Investigate Investigate and take appropriate actions on all Accidents, Safety/Security Incidents, Trespassing and Suspicious Activities occurring in or on the facility as defined and described in Facility Post Orders. Emergency Response Respond and take appropriate action to Security Alarms and Emergency Situations in or at the facility as defined and described in the Facility Post Orders Video Surveillance Monitor, record and analyze activity in and around the facility utilizing Facility Surveillance Equipment as defined and described in the Facility Post Orders. Building meet and deal with the public in a positive manner; exercise sound judgement; remain calm and maintain poised and self-control under stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons). Ability to remain on post up to four (4) consecutive hours without sitting, eating, or relieving bladder/bowels. Ability to remain alert for up to twelve (12) hours with the ability to mentally and physically react quickly to a variety of unexpected and dangerous situations. Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations. Ability to use post security equipment, e.g. (metal detectors, X-rays, CCTV, computerized security system, etc.). Ability to use handcuffs, baton, O.C. and assigned weapon) at any time while on duty. Ability speak and understand the English language fluently. Ability to read and understand written English reports, post orders, post assignments, guidelines and instructions. Ability to write English reports that are grammatically correct and technically accurate. Ability to acknowledge and respond to both routine and emergency incidents/activities/dispatches/orders. Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis (e.g., provide emergency First Aid and/or resuscitation while waiting for arrival of paramedics or other emergency personnel). Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.). Must maintain an acceptable level of mental and physical fitness to perform the required skills and abilities Minimum Qualifications, Education and Experience Must be at least 21 years of age. Must be a U.S. Citizen. Minimum Education - High School Diploma from a duly accredited institution or a State Issued GED. Minimum Experience Must meet one (1) or more of the following Security Experience Requirements: Three (3) years of security guard experience within the past five (5) years OR Associates Degree in security related field plus one (1) years of security guard experience OR Three (3) years of U.S. military experience with honorable service and/or discharge OR Successful completion of a State Certified Police Officer's Standard Training (POST) Certification Course OR Possess a reasonable combination of one (1) through three (3) as approved by the FAA COR. Must possess and maintain CPR, First Aid, AED Certification from the American Red Cross. Must possess and maintain Non-Lethal (baton; handcuffs; O.C. and Defensive Tactics Certifications from an ADC authorized provider. Must possess and maintain Firearm Qualification Certification with your assigned ADC weapon from an ADC and FAA authorized provider. Must pass a pre-employment Suitability Investigation. Must be able to obtain and maintain an FAA Personal Identity Verification (PIV) Badge by successfully passing the required Federal Background Check. Possess a valid state issued driver's license. Medical/Physical Requirements Security Officer at FAA Facilities must be physically able to perform all job tasks, functions, and responsibilities outlined in this job description. Security Officers must successfully pass the designated Physical Examination and Physical Agility Tests at an ADC Approved Medical Facility. Minimum Medical Requirements for FAA Security Officers are as follows: Must successfully complete an extensive medical/physical examination for pre-employment and every three (3) years thereafter. Must successfully complete illegal drug testing for pre-employment and every three (3) years thereafter. May be selected for random illegal drug testing each quarter or Government requested illegal drug testing as requested. Must successfully complete the following physical agility tests for pre-employment and every three (3) years thereafter: 40 lbs Deadlift from the floor to your waist, 1 repetition. Bench Press or Modified Incline Push-up (40% of your bodyweight), 1 repetition. Exercise Read Less
  • 1099-Contract Investigator The 1099-Contract Investigator is responsib... Read More
    1099-Contract Investigator The 1099-Contract Investigator is responsible for conducting federal background investigations on a contract basis in direct support of national security and suitability investigations. Conduct fieldwork, including interviews and retrieval of records, to produce reports of investigations (ROIs) in compliance with all laws, federal standards, and federal agency regulations. Accept fieldwork assignments for travel throughout the geographic area of responsibility. Opportunities for temporary duty yonder (TDY) assignments outside of assigned geographic area. Meet investigative deadlines as assigned by ADC LTD NM. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in a time-sensitive work environment. Monitoring, maintaining, conveying and appropriately destroying data and documents. Meet government and industry standards for quality, integrity, timeliness and productivity. Maintain compliance with all mandatory and assigned training, security, and credential requirements. Develop and maintain professional, courteous, and cooperative working relationships with ADC employees and contractors. Report trends and updates to work environment observed in the field. Perform other duties and responsibilities related to the position as required. The ADC compensation range is an estimated range reflecting what an ADC independent contractor might earn for working 40 hours per-week starting at the base rate and up to the Premier Contract Investigator rate. ADC independent contract investigators receive compensation for the number of assigned cases completed and not an annual salary. Read Less
  • Contract Background Investigator - Memphis, TN  

    - Shelby County
    1099-Contract Investigator The 1099-Contract Investigator is responsib... Read More
    1099-Contract Investigator The 1099-Contract Investigator is responsible for conducting federal background investigations on a contract basis in direct support of national security and suitability investigations. Conduct fieldwork, including interviews and retrieval of records, to produce reports of investigations (ROIs) in compliance with all laws, federal standards, and federal agency regulations. Accept fieldwork assignments for travel throughout the geographic area of responsibility. Opportunities for temporary duty yonder (TDY) assignments outside of assigned geographic area. Meet investigative deadlines as assigned by ADC LTD NM. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in a time-sensitive work environment. Monitoring, maintaining, conveying and appropriately destroying data and documents. Meet government and industry standards for quality, integrity, timeliness and productivity. Maintain compliance with all mandatory and assigned training, security, and credential requirements. Develop and maintain professional, courteous, and cooperative working relationships with ADC employees and contractors. Report trends and updates to work environment observed in the field. Perform other duties and responsibilities related to the position as required. The ADC compensation range is an estimated range reflecting what an ADC independent contractor might earn for working 40 hours per-week starting at the base rate and up to the Premier Contract Investigator rate. ADC independent contract investigators receive compensation for the number of assigned cases completed and not an annual salary. Read Less

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