AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Medical Equipment Technician
Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.
Job Duties:
Develop and maintain working knowledge of current HME products and services offered by the company and allapplicable governmental regulations.Comply with all applicable company policies and procedures.Educate customers in proper use and care of respiratory and HME equipment in a home setting.Complete required documentation following equipment setup, delivery or pickups as required.Assist with customer equipment problems under emergency conditions.Process all orders in a timely, accurate manner.Promote services and products to referral sources in the community as appropriate.Develop basic reimbursement knowledge and completely document all information necessary to ensurereimbursement for all appropriate equipment, products, and services.Assist with implementation of quality improvement program to meet company policies.Maintain home oxygen systems through regularly scheduled visits to customers.Safely drive and maintain company vehicle.Perform patient assessment and re-assessment for patient care.Perform routine preventative maintenance and simple repairs on equipment as required in accordance withcompany policies.Report equipment hazards and/or product incidents as required in accordance with company policies andprocedures.Develop and maintain working knowledge of current HME products and services offered by the company.Assume on-call responsibilities during non-business hours in accordance with company policy.Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),infection control and hazardous materials handling.Maintain patient confidentiality and function within the guidelines of HIPAA.Completes assigned compliance training and other educational programs as required.Maintains compliant with AdaptHealth's Compliance ProgramResponsible for cleaning equipment when assigned by supervisor or down time allows, following the BranchMaintenance and Cleaning GuidelinesPerform other related duties as assigned.Minimum Job Qualifications:
High School Diploma or equivalencyEntry level sales, customer service background essentialOne (1) year of Military, delivery driver with sales component or health care technician experience would beconsidered related experience and preferred.Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.Valid and unrestricted driver's license in the state of residencePhysical Demands and Work Environment:
Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.Subject to long periods of sitting and driving.Work environment may be stressful at times, as overall work activities and work levels fluctuate.May be exposed to unsanitary conditions in some home settings.May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.May be exposed to high crime areas within the service community.Must be able to drive independently and travel as needed.May be exposed to angry or irate customers.Must be able to access the patient's residence without assistance.Mental alertness to perform the essential functions of position.Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
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Read LessAdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Supervisor, Operations
This position oversees the operations performed within a Branch. Provides leadership, guidance and coordination of services to ensure the distribution of all medical equipment, supplies and services delivered to a patient's home accurately and on time. Collaborates with leadership, health systems, hospice partners and key community referral sources to improve patient services.
Job Duties:
Ensure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company's accreditation organization.Manage logistics team providing daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals.Responsible for managing inventory and working collaboratively with the department leaders to ensure that all customers receive their goods and services with a timely, efficient, and clinically safe manner.Control inventory at the branch level. Place purchase orders in accordance with company restocking protocol.Addresses service concerns, identifies trends and reacts accordingly.Work with regional and department leadership to resolve concerns and to improve the patient experience.Responsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements.Maintain rapport with ordering physicians and referral sources. Inform the physicians and pertinent others of the changes in the patient's condition through visit reports and telephone communication.Conduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance.Assist in resolving patient equipment problems under emergency conditions.Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients.Assume on-call responsibilities during non-business hours in accordance with company policy.Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.Maintain patient confidentiality and function within the guidelines of HIPAA.Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.Establishes annual goals and objectives for the department based on the organization's strategic goals.Perform other related duties as assigned.Competency, Skills and Abilities: ?
Strong ability to co-manage in a multi-site environment.Ability to be an independent thinker.Decision making, analytical and problem-solving skills with attention to detail.Strong verbal and written communication.Excellent customer service skills,Proficient computer skills and knowledge of Microsoft Office, specifically Excel.Ability to prioritize and manage multiple projects.Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.Minimum Job Qualifications:
An associate degree from an accredited college required, bachelor's degree preferred.Five (5) years' experience in the HME leadership is required.Relevant experience in health care, insurance customer services, claims, billing is preferred.Valid and unrestricted driver's license in the state of residence.AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
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