Job Description :
We are looking for a Senior Manager Cyber Security & Risk Compliance to join our team to work closely with the internal stakeholders and external customers to ensure that our services and projects meet security objectives and regulations across our organization. They are responsible for various tasks, including process re-engineering and documentation of activities related to this area. Responsibilities include using their skills to detect insecure features and malicious activities within our networks and infrastructure. They will implement customized application security assessments for client-based asset risk, corporate policy compliance as well as conduct vulnerability assessment. They should have an advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth and common security elements.
Focus is not only limited to assessing whether vulnerabilities exist but also how those risks could be mitigated which can help provide organizations with more confidence about system stability going forward. Ultimately, you will work to ensure the security of our business information, employee data and client information throughout our entire network. Candidate will be responsible for architecture, design, configuration, implementation, and testing of the data networks and security solutions for Acuative clients.
Essential Functions :
• Safeguarding information system assets.
• Protecting systems by defining access privileges, control structures and resources.
• Implementing security improvements.
• Determine security violations and inefficiencies by conducting periodic audits.
• Implement and maintain security controls.
• Identify and solve potential and actual security problems.
• Assess the current situation, evaluating trends and anticipating security requirements.
• Keep users informed by preparing performance reports; communicating system status.
• Maintain quality service by following organization standards.
• Maintain technical knowledge by attending educational workshops.
• Contribute to team effort by accomplishing related results as needed.
• Create new network and security solutions configurations and configuration documentation including information gathering.
• Make recommendations in regards to architecture and infrastructure planning to customers to refine and enhance the customer’s existing network environment.
• Participate in and/or lead network and security project of medium to high complexity.
• Create detailed implementation plans.
• Required to work evenings and weekends when requested.
• May act on customer’s behalf in customer/vendor meetings, keeping the customer’s best interest in mind.
• Escalate and work with equipment manufacturer’s technical support teams to resolve complex issues when needed.
• Be able to effectively communicate with peers and all levels of management within the organization both written and verbally.
• Excellent customer service skills.
• Excellent note taking skills.
• Work with external auditors to gather and respond to requests.
• Provide response to customer request for information.
Position Type/Expected Hours of Work/Travel.
• Required to work evenings and weekends when requested.
• Travel maybe required to customer or other corporate locations.
Qualifications required :
• Proven work experience as a Cyber Security Specialist or similar role.
• Hands-on experience analyzing high volumes of logs, network data and other attack artifacts.
• Experience with vulnerability scanning solutions.
• Proficiency with antivirus and security software.
• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.
• 5 - 7 years of Security Solutions design, configuration, implementation, troubleshooting and POC experience.
• SD-WAN Experience.
• 5+ years of troubleshooting WAN/LAN/WLAN infrastructure issues including: T1, T1 Multilink, Ethernet Hand-off, MPLS, BGP, OSPF, EIGRP, VPN, Wireless, etc.
• Customer focused.
• Ability to multi-task.
• Work with minimal supervision.
• Ability to create detailed network and security design documentation.
• Security Certifications – CISSP, CISM, CISA.
Additional Qualifications Desired :
• Cisco knowledge and certifications.
• Knowledge of ITIL Incident, Problem and Change Management process.
Work Environment/Physical Demands.
• Sitting at desk.
• Climbing: Ascending or descending stairs and the like, using feet and legs and/or hands and arms.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; analyzing data based upon color and distinguishing incident priorities based upon color differences.
Data Center & Route Switch Field Service Technician :
This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes Cisco CCT Field Technician certification, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role.
This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.
Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.
Selected candidates are given paid training and support as needed for every job they are routed to.
Acuative is a drug free workplace.
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to:
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Maintain company vehicle, inventory, and tools to departmental standards.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Preferred Qualifications :
Candidates should possess many of the following KSAs:
Working knowledge of networking hardware and topologies.Familiarity with Cisco networking products and interfacing through Cisco CLI.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must be willing to travel as needed to meet customer SLAs.On-call, after hours, and weekend work may be required.Must possess a valid drivers’ license with good driving record.Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.Education & Certifications :
Associates degree in Information Technology or equivalent experience.CompTIA, Cisco, Cabling, and PBX system certifications a plus!Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.Selected candidates must obtain Cisco Field Tech certification within 90 days of employment at Acuative.Data Center & Route Switch Field Service Technician :
This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes Cisco CCT Field Technician certification, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role.
This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.
Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.
Selected candidates are given paid training and support as needed for every job they are routed to.
Acuative is a drug free workplace.
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to:
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Maintain company vehicle, inventory, and tools to departmental standards.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Preferred Qualifications :
Candidates should possess many of the following KSAs:
Working knowledge of networking hardware and topologies.Familiarity with Cisco networking products and interfacing through Cisco CLI.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must be willing to travel as needed to meet customer SLAs.On-call, after hours, and weekend work may be required.Must possess a valid drivers’ license with good driving record.Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.Education & Certifications :
Associates degree in Information Technology or equivalent experience.CompTIA, Cisco, Cabling, and PBX system certifications a plus!Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.Selected candidates must obtain Cisco Field Tech certification within 90 days of employment at Acuative.Networking Field Service Technician (1099) Contract
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, looks to partner with Contract (1099) Field Service Technicians to provide installation and maintenance services to voice (analog and VOIP), data networks, servers, routers/switches, computer systems, retail technology systems, and other network-based hardware. Jobs can have a 4-hour response time and usually complete in 2 to 4 hours on site. The successful candidate will spend the majority of their time covering an area within 50 miles of the Phoenix area.
Primary Duties and Responsibilities :
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Required Tools :
Laptop with Windows 10 or newer, with Microsoft Office (Excel, Word)Mobile hot spot for Internet connectivitySmartphone with cameraAntistatic strapCisco console cableIndustry standard hand toolsReliable VehicleLadderBasic telecommunications tools (punch down, butt set, tone generator/probe, screwdrivers, wrenches, pliers, crimpers, etc.)Test metersDrillMinimum Qualifications :
Working knowledge of networking hardware and topologies.Familiarity with networking products and interfacing.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, LEO Satellite (such as Starlink), FWA (Fixed Wireless Access Antennas) and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments (66 blocks, FDP, etc).Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must possess a valid drivers’ license.Must be able to pass a drug test and background check. Read LessNetworking Field Service Technician (1099) Contract
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, looks to partner with Contract (1099) Field Service Technicians to provide installation and maintenance services to voice (analog and VOIP), data networks, servers, routers/switches, computer systems, retail technology systems, and other network-based hardware. Jobs can have a 4-hour response time and usually complete in 2 to 4 hours on site. The successful candidate will spend the majority of their time covering an area within 50 miles of the Phoenix area.
Primary Duties and Responsibilities :
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Required Tools :
Laptop with Windows 10 or newer, with Microsoft Office (Excel, Word)Mobile hot spot for Internet connectivitySmartphone with cameraAntistatic strapCisco console cableIndustry standard hand toolsReliable VehicleLadderBasic telecommunications tools (punch down, butt set, tone generator/probe, screwdrivers, wrenches, pliers, crimpers, etc.)Test metersDrillMinimum Qualifications :
Working knowledge of networking hardware and topologies.Familiarity with networking products and interfacing.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, LEO Satellite (such as Starlink), FWA (Fixed Wireless Access Antennas) and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments (66 blocks, FDP, etc).Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must possess a valid drivers’ license.Must be able to pass a drug test and background check. Read LessOverview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to :
· Installation and maintenance of networking hardware including routers, switches, and WAP’s.
· Installation and maintenance of telephony equipment and circuits.
· Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.
· Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
· Circuit extensions and structured cabling.
· Site surveys and site audits.
· Maintain company vehicle, inventory, and tools to departmental standards.
· Accurately and timely submission of all job-related documents and deliverables.
Preferred Qualifications :
Candidates should possess many of the following KSAs :
· Working knowledge of networking hardware and topologies.
· Familiarity with Cisco networking products and interfacing through Cisco CLI.
· Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
· Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
· Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
· Ability to provide configuration support for a variety of technology platforms through console and remote applications.
· Experience with LEC circuit identification and extensions.
· Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
· Ability to operate basic power tools – drills, saws, etc.
· Work on ladders and lifts where required.
· Working knowledge of Microsoft Office applications (Excel & Word).
· Ability to follow detailed job documents.
· Must be willing to travel within assigned region to meet customer SLAs.
· On-call, after hours, and weekend work may be required.
· Must possess a valid drivers’ license with good driving record.
Education & Certifications :
· Associates degree in Information Technology or equivalent experience.
· CompTIA, Cisco, Cabling, and PBX system certifications a plus!.
· Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH.
· Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative.
Field Service Technician :
• Full Time Positions include overtime, pay for travel and overnight stays, health insurance, dental & vision and 401k
• All new hires will train and achieve two Certifications within 90 days of hire – CCT Data Center and CCT Route/Switch
• Company Vehicle Provided
• Daily Health & Wellness assessments, PPE and personal sanitizer is provided
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to :
· Installation and maintenance of networking hardware including routers, switches, and WAP’s.
· Installation and maintenance of telephony equipment and circuits.
· Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.
· Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
· Circuit extensions and structured cabling.
· Site surveys and site audits.
· Maintain company vehicle, inventory, and tools to departmental standards.
· Accurately and timely submission of all job-related documents and deliverables.
Preferred Qualifications :
Candidates should possess many of the following KSAs :
· Working knowledge of networking hardware and topologies.
· Familiarity with Cisco networking products and interfacing through Cisco CLI.
· Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
· Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
· Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
· Ability to provide configuration support for a variety of technology platforms through console and remote applications.
· Experience with LEC circuit identification and extensions.
· Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
· Ability to operate basic power tools – drills, saws, etc.
· Work on ladders and lifts where required.
· Working knowledge of Microsoft Office applications (Excel & Word).
· Ability to follow detailed job documents.
· Must be willing to travel within assigned region to meet customer SLAs.
· On-call, after hours, and weekend work may be required.
· Must possess a valid drivers’ license with good driving record.
Education & Certifications :
· Associates degree in Information Technology or equivalent experience.
· CompTIA, Cisco, Cabling, and PBX system certifications a plus!.
· Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH.
· Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative.
Field Service Technician :
• Full Time Positions include overtime, pay for travel and overnight stays, health insurance, dental & vision and 401k
• All new hires will train and achieve two Certifications within 90 days of hire – CCT Data Center and CCT Route/Switch
• Company Vehicle Provided
• Daily Health & Wellness assessments, PPE and personal sanitizer is provided
Networking Field Service Technician (1099) Contract
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, looks to partner with Contract (1099) Field Service Technicians to provide installation and maintenance services to voice (analog and VOIP), data networks, servers, routers/switches, computer systems, retail technology systems, and other network-based hardware. Jobs can have a 4-hour response time and usually complete in 2 to 4 hours on site. The successful candidate will spend the majority of their time covering an area within 50 miles of the Phoenix area.
Primary Duties and Responsibilities :
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Required Tools :
Laptop with Windows 10 or newer, with Microsoft Office (Excel, Word)Mobile hot spot for Internet connectivitySmartphone with cameraAntistatic strapCisco console cableIndustry standard hand toolsReliable VehicleLadderBasic telecommunications tools (punch down, butt set, tone generator/probe, screwdrivers, wrenches, pliers, crimpers, etc.)Test metersDrillMinimum Qualifications :
Working knowledge of networking hardware and topologies.Familiarity with networking products and interfacing.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, LEO Satellite (such as Starlink), FWA (Fixed Wireless Access Antennas) and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments (66 blocks, FDP, etc).Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must possess a valid drivers’ license.Must be able to pass a drug test and background check. Read LessNetworking Field Service Technician (1099) Contract
Overview :
Acuative, the nation's leading independent provider of telecommunications field services, looks to partner with Contract (1099) Field Service Technicians to provide installation and maintenance services to voice (analog and VOIP), data networks, servers, routers/switches, computer systems, retail technology systems, and other network-based hardware. Jobs can have a 4-hour response time and usually complete in 2 to 4 hours on site. The successful candidate will spend the majority of their time covering an area within 50 miles of the Phoenix area.
Primary Duties and Responsibilities :
Installation and maintenance of networking hardware including routers, switches, and WAP’s.Installation and maintenance of telephony equipment and circuits.Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.Circuit extensions and structured cabling.Site surveys and site audits.Accurate and timely submission of all job-related documents and deliverables.Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.Installation of Fixed Wireless Antennas, cables and hardware.Required Tools :
Laptop with Windows 10 or newer, with Microsoft Office (Excel, Word)Mobile hot spot for Internet connectivitySmartphone with cameraAntistatic strapCisco console cableIndustry standard hand toolsReliable VehicleLadderBasic telecommunications tools (punch down, butt set, tone generator/probe, screwdrivers, wrenches, pliers, crimpers, etc.)Test metersDrillMinimum Qualifications :
Working knowledge of networking hardware and topologies.Familiarity with networking products and interfacing.Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, LEO Satellite (such as Starlink), FWA (Fixed Wireless Access Antennas) and associated peripheral equipment.Ability to provide configuration support for a variety of technology platforms through console and remote applications.Experience with LEC circuit identification and extensions.Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments (66 blocks, FDP, etc).Ability to operate basic power tools – drills, saws, etc.Work on ladders and lifts where required.Working knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documents.Must possess a valid drivers’ license.Must be able to pass a drug test and background check. Read LessOverview :
Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.
Primary Duties and Responsibilities :
The position involves a variety of tasks including but not limited to :
· Installation and maintenance of networking hardware including routers, switches, and WAP’s.
· Installation and maintenance of telephony equipment and circuits.
· Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.
· Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
· Circuit extensions and structured cabling.
· Site surveys and site audits.
· Maintain company vehicle, inventory, and tools to departmental standards.
· Accurately and timely submission of all job-related documents and deliverables.
Preferred Qualifications :
Candidates should possess many of the following KSAs :
· Working knowledge of networking hardware and topologies.
· Familiarity with Cisco networking products and interfacing through Cisco CLI.
· Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
· Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
· Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
· Ability to provide configuration support for a variety of technology platforms through console and remote applications.
· Experience with LEC circuit identification and extensions.
· Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
· Ability to operate basic power tools – drills, saws, etc.
· Work on ladders and lifts where required.
· Working knowledge of Microsoft Office applications (Excel & Word).
· Ability to follow detailed job documents.
· Must be willing to travel within assigned region to meet customer SLAs.
· On-call, after hours, and weekend work may be required.
· Must possess a valid drivers’ license with good driving record.
Education & Certifications :
· Associates degree in Information Technology or equivalent experience.
· CompTIA, Cisco, Cabling, and PBX system certifications a plus!.
· Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH.
· Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative.
Field Service Technician :
• Full Time Positions include overtime, pay for travel and overnight stays, health insurance, dental & vision and 401k
• All new hires will train and achieve two Certifications within 90 days of hire – CCT Data Center and CCT Route/Switch
• Company Vehicle Provided
• Daily Health & Wellness assessments, PPE and personal sanitizer is provided
