About the Role A private ultra-high-net-worth family seeks an exceptional Estate Manager to oversee and orchestrate the seamless operation of four distinct properties. This is a senior, highly trusted position requiring the discretion of a confidant, the precision of an operator, and the foresight of an executive. Excellence in this role is measured by what the family never notices — frictionless arrivals, perfectly maintained homes, and a household that simply works. The operation must be invisible. Property Asset Management Maintain all four properties at full operational readiness at all times Build and execute a preventative maintenance calendar with documented tracking Audit and renegotiate vendor contracts; establish preferred and backup vendor lists Oversee rental properties to maximize occupancy and NOI with monthly reporting Catalog all high-value assets (art, jewelry, electronics, furnishings) Maintain organized records of warranties, insurance, service agreements Proactively track and renew all licenses, passports, registrations, and policies Household Operations Ensure homes are fully prepared before every family arrival (environment, groceries, meals, preferences) Deliver a weekly household status report (property, staff, schedule, expenses) Manage household budget with monthly P L reconciliation Develop and maintain a comprehensive Family Preference Bible Staff Leadership Recruit, onboard, and manage household staff across properties Build travel-based staffing schedules with zero coverage gaps Create documented SOPs to ensure continuity in your absence Conduct quarterly performance reviews and address issues promptly Travel Logistics Manage end-to-end travel logistics (jets, vehicles, property prep, staff briefings) Prepare detailed travel bibles for every trip Coordinate packing, wardrobe, and arrival logistics without day-of surprises Financial Oversight Build and manage household operating budget within first 60 days Manage invoices, vendor payments, petty cash Deliver annual financial summary to family CFO/accountant Identify cost savings and vendor renegotiation opportunities quarterly Security, Privacy Wellness Implement property security protocols and emergency response plans Vet all staff and vendors (documented background checks) Coordinate medical logistics, prescriptions, supplements Maintain household environment aligned with family wellness goals Family Lifestyle Support Oversee school logistics, extracurricular coordination, and carpool systems Manage events, birthdays, school functions end-to-end Maintain children's spaces consistently stocked and organized Entertaining Events Execute in-home events to a boutique hotel standard Maintain elite vendor relationships (florists, caterers, event partners) Manage guest accommodations and full post-event reset Qualifications 7–10+ years managing a UHNW private household, celebrity estate, private family office, or luxury hotel GM role Proven experience managing multiple properties simultaneously Demonstrated leadership of full household staff teams Experience managing significant household budgets Mastery of household management systems and reporting tools Ability to travel and remain on-call as required Three verifiable principal references (not HR) Impeccable record of discretion Core Competencies Anticipatory mindset Extreme discretion Calm under pressure Detail-obsessed operator Financial accountability Strong leadership presence Tech-forward systems thinker Invisible problem solver Automatic Disqualifiers No prior UHNW or equivalent estate management experience Any breach of confidentiality in previous roles Inability to provide three principal references Unwillingness to travel or be on-call No experience managing multiple properties simultaneously
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