#EnterTheGame
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Position Overview
This isnt a typical Store Leader role - because Activate isnt a typical store. Ready to lead a team, energize customers, and make your work week interesting?
Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience. With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.
This job posting is for an existing vacancy. This is a full-time, permanent position at our Pointe Orlando store located at 9101 International Drive, Suite 1144, Orlando, FL 32819.
Responsibilities/Accountabilities
Store Operations
Team Leadership
Working Environment
Qualifications
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Read Less#EnterTheGame
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Position Overview
Enter The Role
Youll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.
The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.
This job posting is for an existing vacancy. This is a part-time, permanent position at our Altamonte Springs store located at Unit 2378-451 E Altamonte Dr.
Responsibilities/Accountabilities
Game Facilitation
Be professional in thought, language, and actionExemplify excellence in facilitation, giving customers a great experienceBrief new groups thoroughly but concisely prior to the start of their experienceObserve customers in the gaming area and provide an explanation, if necessaryParticipating with customers in games if needed to ensure customers have an excellent experienceMonitor and be attentive to game play, giving timely aid as necessaryHandle any malfunctions with support of leaderMaintain a clean and comfortable work environmentCheck-In Facilitation
Warmly greet customers when entering or leaving establishmentVerify appointment times and explain the check-in processHandle debit, credit, or gift card transactions with customersIssue receipts, and wristbandsAnswer customer inquiries and involve a leader if the answer is not sufficientFacility Maintenance
Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.Painting around the main facility, as neededAiding Team Lead in checking inventory of merchandiseResetting and disinfecting wristbandsCleaning and disinfecting available lockers and loungeNotifying leader immediately of game failures or malfunctionsTouching up equipment; gluing props, and other unskilled tasksWorking Environment
Qualifications
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#EnterTheGame - Activate, coming soon to Jacksonville
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Position Overview
Enter The Role
This isnt a typical Store Leader role - because Activate isnt a typical store. Ready to lead a team, energize customers, and make your work week interesting?
Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience. With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.
This job posting is for our new store location in Jacksonville, Florida. This is a full-time, permanent position at our store located at10275 Buckhead Branch Dr., Suite 101, Jacksonville, FL 32246.
Responsibilities/Accountabilities
Operations and Maintenance
Team Leadership
Working Environment
Qualifications
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Read Less#EnterTheGame
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Job Description
Enter The Role
Youll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.
The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.
This job posting is for an existing vacancy. This is a part-time, permanent position at ourStonestown store located at 3251 20th Ave., Unit 353, San Francisco, CA 94132.
Core Responsibilities
Game Facilitation
Be professional in thought, language, and actionExemplify excellence in facilitation, giving customers a great experienceBrief new groups thoroughly but concisely prior to the start of their experienceObserve customers in the gaming area and provide an explanation, if necessaryParticipating with customers in games if needed to ensure customers have an excellent experienceMonitor and be attentive to game play, giving timely aid as necessaryHandle any malfunctions with support of leaderMaintain a clean and comfortable work environmentCheck-In Facilitation
Warmly greet customers when entering or leaving establishmentVerify appointment times and explain the check-in processHandle debit, credit, or gift card transactions with customersIssue receipts, and wristbandsAnswer customer inquiries and involve a leader if the answer is not sufficientFacility Maintenance
Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.Painting around the main facility, as neededAiding Team Lead in checking inventory of merchandiseResetting and disinfecting wristbandsCleaning and disinfecting available lockers and loungeNotifying leader immediately of game failures or malfunctionsTouching up equipment; gluing props, and other unskilled tasksQualifications
Working Environment
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#EnterTheGame - Activate, coming soon to Miami, FL (Kendall)
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Job Description
Enter The Role
This isnt a typical Store Leader role - because Activate isnt a typical store. Ready to lead a team, energize customers, and make your work week interesting?
Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience. With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.
This job posting is for our new store location in Miami (Kendall). This is a full-time, permanent position at our store located atUnit 317, 8888 SW 136th Street, Miami, FL 33176.
Core Responsibilities
Operations and Maintenance
Team Leadership
Qualifications
Working Environment
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Read Less#EnterTheGame
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Job Description
Enter The Role
As a lead on shift, you generate excitement in every interaction, and report to the Store Leader to keep operations running smooth. You guide customers and coach Game Facilitators to level up every interaction for an exceptional in-store experience.
Leading by example with a positive, problem-solver mindset, you are ready to jump into action - keeping the team synced, motivated, and ready for their next challenge. You serve as the first point of contact for customer escalations, technical issues, troubleshooting, and ensuring every room is operational.
This job posting is for an existing vacancy. This is a full-time, permanent position at our Altamonte Springs store located at 451 E. Altamonte Dr. Unit 2378, Altamonte Springs, FL. 32701.
Core Responsibilities
Customer and Store Operations
Responsible to answer phones and emails and capitalize opportunities to accommodate customer needs; troubleshoot challenges around bookings to secure themAssist customer at check-in, creating and receiving invoices, taking payments, and perform overrides at check-inResolve customer complaints and escalate to the Store Leader as requiredEffective communication to their team and customers of the status of the facility including each room to ensure the best customer experienceAware of all Activate Programs, ensure they are applied in compliance with company standardsPeople Leadership
Train new employees, lead with knowledge, maintaining a key focus on customer successCoach and foster relationships with incoming potential customers, existing employees and managementOversee staff and delegate tasks, supporting them throughout the scheduled shiftFacilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate valuesMaintenance and Inventory
Understand and assess maintenance requirements related to inventory management and componentryMaintain the rooms by delegating cleaning, painting, and any required maintenanceReceive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store LeaderIdentify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activitiesQualifications
Working Environment
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Read Less#EnterTheGame
Activate: What We Do
Activate is redefining how the world plays across Canada, US, and beyond into the global market. Were a technology company that fuses a game, a workout, and a party into one unforgettable experience.We believe play should move people - physically and socially. Behind every room, youll need your reflexes, wits, and a team to beat the challenges - its easy to start, hard to beat.
Press play on this videoto see Activate in action (we promiseitsworth it). Follow @activategames onTikTok,Instagram, andFacebookto stay locked in.
Job Description
Enter The Role
As a lead on shift, you generate excitement in every interaction, and report to the Store Leader to keep operations running smooth. You guide customers and coach Game Facilitators to level up every interaction for an exceptional in-store experience.
Leading by example with a positive, problem-solver mindset, you are ready to jump into action - keeping the team synced, motivated, and ready for their next challenge. You serve as the first point of contact for customer escalations, technical issues, troubleshooting, and ensuring every room is operational.
This job posting is for an existing vacancy. This is a full-time, permanent position at our Paradise Valley (Scottsdale) store located at 4848 Cactus Rd. Unit 900, Scottsdale, AZ 85254.
Core Responsibilities
Customer and Store Operations
Responsible to answer phones and emails and capitalize opportunities to accommodate customer needs; troubleshoot challenges around bookings to secure themAssist customer at check-in, creating and receiving invoices, taking payments, and perform overrides at check-inResolve customer complaints and escalate to the Store Leader as requiredEffective communication to their team and customers of the status of the facility including each room to ensure the best customer experienceAware of all Activate Programs, ensure they are applied in compliance with company standardsPeople Leadership
Train new employees, lead with knowledge, maintaining a key focus on customer successCoach and foster relationships with incoming potential customers, existing employees and managementOversee staff and delegate tasks, supporting them throughout the scheduled shiftFacilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate valuesMaintenance and Inventory
Understand and assess maintenance requirements related to inventory management and componentryMaintain the rooms by delegating cleaning, painting, and any required maintenanceReceive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store LeaderIdentify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activitiesQualifications
Working Environment
Perks That Power Our People
Successful completion of a criminal record check is a condition of employment for this position.
Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contacthr@playactivate.comwhich is an email monitored for this purpose.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Read Less