Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Analyst 3 position will provide recommendations to business stakeholders and project teams by facilitating the gathering and analysis of information using standard tools and approaches to clarify business operations and functions, perform gap analysis, document and map current and future states, identify solution alternatives, evaluate alternatives, and define processes. This full-time position is located in Vancouver, WA. Pay range: $45.08 - $64.41 Benefits: Paid holidays: 11 PTO: Starting at 10 days Sick Leave: Up to 56 hours per year (prorated based on start date) EAP: Employee Assistance Program Benefit options available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD D, Voluntary Life/AD D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) Other benefits include the following: Calm App, LifeBalance Discount Program Responsibilities: Facilitate large, cross-functional teams in problem solving and continuous improvement initiatives using industry methodologies such as Kanban, GE Workout, and similar tools. Perform organizational maturity assessments, identify gaps, and develop maturity roadmaps aligned with management objectives. Provide analytical support in developing and recommending tools for organizational alignment, strategic planning, capability alignment, and overall roadmaps for success. Conduct background research and lead interviews and working sessions with end-users, stakeholders, customers, and subject matter experts to elicit, analyze, and document business, functional, and technical requirements for software solutions and business process, procedure, workflow, and value stream development. Collaborate with analysts, specialists, developers, and SMEs to perform root cause analysis, lessons learned, and evaluate solution alternatives. Translate business needs into clear definitions, solution recommendations, and implementation approaches for management, executives, and stakeholders. Plan, facilitate, and document current-state and future-state processes, value streams, and workflows. Support decision-making to ensure future-state requirements are vetted and agreed upon across Information Technology, Operational Technology, and Transmission value chains. Evaluate business process change impacts and recommend appropriate change management and mitigation activities. Perform end-to-end analytical activities across projects, including requirements definition, validation, prioritization, management, traceability, acceptance criteria, and supporting documentation such as process flows, user stories, use cases, process models, activity diagrams, and test plans. Maintain requirements documentation, map requirements to releases and schedules, support testing efforts, and assist management with implementation activities that contribute to system, process, and business improvements. Develop and recommend analytical tools, components, workflows, processes, standards, business cases, and mitigation measures. Provide technical input, options, recommendations, and analysis to support project milestones and successful delivery of approved solutions. Collaborate with project and program managers to support schedules, plans, and analysis-related activities. Design, draft, and recommend templates, tools, and project deliverables to support project management, program management, service management, asset management, and enterprise architecture methodologies. Utilize tools such as MS Project, Visio, PowerPoint, SharePoint, and related applications to support tracking, reporting, metrics, and governance. Produce and maintain documentation to ensure repeatable processes, training enablement, business continuity, and knowledge transfer. Proactively manage project risks by identifying potential risks, tracking and resolving issues, maintaining risk and action logs, and developing and recommending contingency plans. Communicate regularly with executive sponsors, stakeholders, strategic partners, and managers, and facilitate resolution of conflicting priorities and requirements to build consensus. Maintain records, files, documentation libraries, service catalogs, and official records in accordance with compliance, INFOSEC, and Information Governance Lifecycle Management (IGLM) standards. Ensure proper document marking, filing, distribution, and audit readiness in compliance with lawful government purpose requirements. Provide technical writing and analytical support by developing style guides, standards, processes, procedures, and guidelines. Conduct technical interviews, create and maintain online help files, user manuals, training materials, installation instructions, and reference documentation. Edit, review, standardize, organize, and publish technical and business documentation including requirements, policies, workflows, diagrams, and architectural artifacts. Develop logical, structured documentation by decomposing complex concepts, abstracting requirements, reviewing and revising published materials, and refining technical and functional concepts for clarity and usability. Observe operational and experimental activities; review drawings, specifications, mockups, and samples; and integrate technical and operational details into clear, accessible documentation. Elicit and communicate complex business systems and interdependencies to audiences with varied technical backgrounds. Requirements: A degree in Business Administration, Business Management, Accounting, Computer Science (or a closely related field) is preferred. 8 years of experience is required with an applicable bachelor's degree. 10 years of experience is required with an applicable associate degree. 12 years of experience is required without a degree or applicable degree. Experience should include direct work experience as a business analyst, business system analyst, strategic business partner or equivalent. Business analysis experience should be progressively more technical in nature. 5 years of experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise. Experience with large-scale organizational change efforts. Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment. Visio flowcharts sufficient to: create complex flow charts and process maps that represent current and future state processes. The use of Visio should be based on industry best practices and use swim lanes or SIPOC (Supplier Input Process Output Customer) methodologies. Intermediate proficiency in Excel and SharePoint. Demonstrated experience with project and change management approaches, tools, and phases. Experience with the Prosci methodology for Change Management. Experience working in a Project Management Office. Valid U.S. Driver's License is required. Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. If you have any questions about the job posting, please contact recruiting@acsprostaffing.com If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com
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