Job DescriptionJob DescriptionJob Title: Import Customs Clearance Manager - Licensed Customs Broker (Remote or Hybrid - Fayetteville, TX)Location: Remote (U.S. based) or In-Office Option at Fayetteville, TX (Effective June 1, 2025)About ACM Logistics & Consulting Inc.:ACM Logistics & Consulting Inc. is a specialized Licensed Customs Broker dedicated to providing expert customs clearance and Importer Security Filing (ISF) services for cargo entering the United States. We serve a diverse range of clients, from major industrial construction and oilfield supply importers dealing in base metals, fittings, and gaskets, to specialized businesses importing antiques and electronic components, as well as a broad spectrum of mid-sized accounts.At ACM, we build enduring client relationships, often spanning over a decade, founded on deep trust and our unwavering commitment to their compliance and success. We embody the saying, "You date your freight forwarder, but you marry your customs broker." As our clients' trusted agent, operating under their Customs Power of Attorney, we leverage our expert knowledge of US import regulations and real-world experience to guide them through their "Reasonable Care and Oversight" obligations. We meticulously help clients understand their options, ensuring they can make informed decisions for smooth, predictable customs clearance and cargo release, free from the fear of post-entry penalties.What sets ACM apart is our unique approach to timely release. As the only entity in the supply chain requiring both transportation and commercial documents, we leverage this comprehensive perspective to empower our clients to become more sophisticated importers, ensuring their import processes are efficient and predictable.The Opportunity:We are seeking a highly experienced, detail-oriented, and proactive Licensed Customs Broker to serve as our Import Customs Clearance Manager. This is a critical leadership role that will directly oversee all aspects of import customs clearance and Importer Security Filing (ISF) for cargo arriving into the United States. You will not only manage our dedicated team but also drive significant process improvements and automation initiatives within the clearance function. If you are a seasoned customs professional with a passion for compliance, precision, efficiency, and team leadership, we invite you to join our forward-thinking organization.Key Responsibilities:Lead Import Customs Clearance & ISF: Directly oversee and manage all import customs clearance activities and Importer Security Filing (ISF) for cargo entering the United States, ensuring accuracy, timeliness, and full compliance with U.S. Customs and Border Protection (CBP) regulations.Team Leadership & Development: Directly supervise, mentor, and develop a team of 5 Import Operations specialists focused on customs clearance, fostering a high-performing and collaborative work environment. Conduct performance reviews, provide constructive feedback, manage workload, and ensure ongoing professional growth.Regulatory Compliance & Expertise: Serve as the primary internal expert on U.S. import regulations, including HTS classification, valuation, country of origin determination, Free Trade Agreements, anti-dumping/countervailing duties, and other applicable trade laws. Ensure strict adherence to CBP and other government agency (OGA) requirements.Workflow Automation & Process Improvement: Identify opportunities to streamline and automate customs clearance and ISF workflows using technology. Lead the implementation of new systems and processes, ensuring efficiency, accuracy, and team adoption within the brokerage function. Drive continuous improvement initiatives.Documentation Oversight: Ensure accurate and timely preparation, review, and submission of all customs-related documentation (e.g., CBP Form 7501, ISF filings, commercial invoices, packing lists, certificates of origin, import licenses).Customs Agency Interface: Act as the primary liaison with U.S. Customs and Border Protection and other relevant government agencies concerning import clearances, audits, and inquiries.Risk Management & Problem Solving: Proactively identify and mitigate compliance risks associated with import customs clearance. Effectively resolve issues such as customs holds, penalties, or documentation discrepancies.Cost Optimization & Negotiation: Strategically analyze customs duties, taxes, and other associated fees to ensure cost-effectiveness and compliance.Data Analysis & Reporting: Monitor and analyze customs clearance data, prepare comprehensive reports on compliance metrics, performance, and costs, identifying actionable insights.Strategic Contribution: Advise senior management on customs and trade compliance matters, contributing to strategic planning and risk mitigation efforts.Qualifications:MUST POSSESS A VALID U.S. CUSTOMS BROKER LICENSE.Bachelor's Degree Required in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field.5-8+ years of progressive experience in import customs brokerage and/or managing import customs clearance operations.Minimum of 2-3 years of direct supervisory experience leading a team of 3 or more individuals specifically in a customs brokerage or import compliance department.Proven experience with workflow automation and process improvement initiatives within a customs clearance environment. Demonstrated comfort with identifying inefficiencies and implementing technological solutions (e.g., brokerage software optimization, data integration, advanced Excel/VBA, RPA tools).In-depth, expert-level knowledge of U.S. import regulations, including HTS classification, valuation, country of origin rules, Free Trade Agreements, and customs clearance procedures.Strong understanding of ISF requirements and best practices.Exceptional organizational skills and meticulous attention to detail for highly regulated documentation.Excellent negotiation, analytical, and problem-solving abilities.Superior verbal and written communication skills for effective interaction with internal teams, external partners, government agencies, and clients.Proficiency with customs brokerage software (e.g., CargoWise, Expeditors' systems, Tradeflow, etc.), ERP systems, and customs compliance software. Strong Excel skills are essential.Compensation & Benefits:ACM Logistics & Consulting Inc. offers a highly competitive compensation package designed to attract top-tier talent, including:Market-Level Salary: A competitive base salary that reflects your experience, expertise as a Licensed Customs Broker, and the leadership responsibilities of this critical role in the greater Texas market.Company-Paid Health Insurance: ACM covers the cost of your health insurance, which you can obtain through the Affordable Care Act (ObamaCare).IRA Retirement Plan: We offer an Individual Retirement Account (IRA) plan to help you plan for your financial future. We believe in rewarding our talent generously and investing in our team members' overall well-being.Work Environment & Unique Benefits:At ACM, we embrace flexibility and modern work styles:Fully Remote Flexibility: Our entire work staff operates remotely, offering you the freedom to work from anywhere in the U.S. that suits your lifestyle."Country Life" Office Option: For those who prefer a dedicated workspace and a taste of charming small-town living, you have the option to work from our brand-new office located at 202 N Live Oak, Fayetteville TX 78940, effective June 1, 2025. Fayetteville offers a peaceful, scenic environment with a close-knit community feel, perfect for balancing professional drive with a serene personal life.About Fayetteville, Texas:Nestled in the heart of Texas, Fayetteville is a picturesque small town known for its historic square, vibrant arts scene, and welcoming community. It offers a relaxed pace of life with easy access to outdoor activities, antique shops, and local eateries, providing a delightful alternative to big-city living.To Apply:If you are a driven and experienced Licensed Customs Broker ready to make a significant impact leading our import customs clearance operations, please submit your resume and a cover letter detailing your relevant experience, particularly your customs brokerage expertise, leadership, and automation achievements, to [Insert Application Email/Link Here].ACM Logistics & Consulting Inc. is an Equal Opportunity Employer.
