Job DescriptionJob Description
We are seeking a Telephone Sales person to join our team! You will make sales calls and help customers by providing product and service information on the phone. You will also assist in the office's day-to-day activities. We are a computer and medical vocational training institute in Midtown Manhattan and Elmhurst, Queens.
Responsibilities:
Handle customer inquiriesDo telephone salesProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesAssist customers in completing applications and forms for admissionFollow up with the customers to gather missing information.Regular follow-up with customersAssist in the office's day-to-day activitiesCreate and edit required documents using Microsoft Office
Qualifications:
Previous experience in customer service, sales, or a related field is a plus, but not required.Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsStrong appointment setting, interviewing, and closing abilitiesStrong organizational skills and technical proficiencyGood phone skillsBilingual is a plus.Strong desire to help others achieve their personal goalsMust be able to have a flexible schedule as neededReceptive to coaching and critical feedback
Salary commensurate with documented experience
Opportunities for advancement
Company DescriptionAt Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs.
We are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions.Company DescriptionAt Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs.\r\n\r\nWe are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions.
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