Looking for an exciting work opportunity where you'll be truly appreciated, have flexible hours, and great earning potential? This job could be perfect for you!
We are in search of a compassionate Case Manager who will elevate the standard of client care. The successful candidate will take ownership of the complete care journey, monitoring and assessing the necessary actions to fulfill the health and human service needs of our clients.
Some key responsibilities include:
Performing client/members oversight and management of home-bound clients/membersMonitor health care plans for members enrolled in the EDWP Elderly and Disabled Waiver ProgramOversee service providers and ensure they comply with the organization's health care plan for each memberPropose changes to the health care plan as needed to help member(s) improve or stabilize their health condition(s)Coordinate the flow of information between members and service providersEstablish and oversee efficient work relations with all stakeholdersAssist members make informed decisions by acting as their advocate for matters specific to their clinical status and treatment optionsContact members by phone monthly and as needed to evaluate their health condition and needsPhysically visit members on a quarterly basis and as needed to evaluate their health conditionParticipate in weekly meetings that aim to discuss and resolve member issues and facilitate member needsAdhere to the professional standards as outlined by the protocols, rules and regulations stipulated by the organization and the Department of Community Health.Requirements
Must have a Bachelor's Degree2+ years of customer service experience, preferably in human services, possess demonstrated commitment to customer serviceCompassionate and able to relate to different clients with various needsMotivational to encourage clients to follow their care plansStrong verbal and written communication skillsCritical thinking and problem solving skillsOther Languages such as Spanish, Korean,. Vietnamese, Russian, would be a plus. etc.Must hold a valid driver's license and have a reliable vehicle.Company DescriptionAce Care Management is an Uppercase Management Company licensed by Department of Community Health to provide oversight of individuals receiving health care services through a waiver program called SOURCE/EDWP.
