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Accreditation Commission for Health Care ACHC
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  • ACHC is currently recruiting a personable and energetic Account Adviso... Read More
    ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer. Read Less
  • ACHC is currently looking for a well-rounded individual who is energet... Read More
    ACHC is currently looking for a well-rounded individual who is energetic, yet structured and detail-oriented, to join our dynamic Marketing team. The Senior Marketing Specialist provides leadership in the development and maintenance of all aspects of ACHC program marketing and branding. This person is responsible for working proactively with individuals, business partners, and teams to develop strategic, integrated marketing communications that support business objectives. S/he will deliver impact by aligning the organization’s mission and priorities with creative and differentiated marketing tactics that drive business results. The ideal candidate will possess an entrepreneurial sensibility that is complimented by a positive attitude and good sense of humor, proactively engaging with internal and external resources in creative ways to grow market share in the responsible business areas. Strong communication skills, a collaborative mindset, and a passion for leveraging data to inform marketing strategies will be essential success in this role. Responsibilities include: Develop and deploy Account-Based Marketing (ABM) campaigns, including omni-channel strategy and cross-functional team alignment. Strategize, execute, and optimize data-driven ABM programs to support sales and revenue growth goals. Apply a test-and-learn approach to continuously improve ABM performance across digital and offline channels. Monitor and analyze campaign performance; adjust tactics to maximize impact and ROI. Build and manage digital marketing campaigns (e.g., Google Ads, LinkedIn) to drive traffic and enhance web presence. Utilize HubSpot to design customer journeys, manage leads, and assess campaign effectiveness. Create marketing content and collateral including white papers, case studies, and program-specific materials. Generate innovative ideas to promote ACHC’s brand, programs, and services. Collaborate with Program Directors to identify key targets and Ideal Customer Profiles (ICPs). Gather insights from internal stakeholders to shape compelling, targeted marketing strategies. Write clear, persuasive marketing copy consistent with ACHC’s brand voice and messaging. Manage marketing activities for exhibits, trade shows, and workshops. On a case-by-case basis represent ACHC at selected events; distribute promotional materials and support brand visibility. Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities. Job Requirements: Bachelor’s degree in Marketing or related field required; 5–7 years of relevant experience, with 3+ years in B2B marketing preferred. Proven track record in designing and executing multi-channel lead generation and Account-Based Marketing (ABM) campaigns. Experience using HubSpot for lead management, email marketing, campaign automation, and reporting. Strong understanding of SEO best practices and tools (e.g., Google Analytics, SEMrush) to improve search visibility and organic traffic. Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word. Familiarity with Monday.com or similar tools for project and task management. Strong grasp of performance marketing metrics and KPIs related to ad buying, lead generation, and CRM performance. Excellent project management, time management, and organizational skills. Ability to communicate complex ideas, campaign strategies, and product concepts to both internal and external stakeholders. Highly detail-oriented with exceptional written and verbal communication skills. Demonstrated ability to work independently and collaboratively in cross-functional teams. A sense of humor and the ability to inspire cooperation among internal partners are essential. Experience in related health care settings is desired but not required. This position is located in Cary, NC with hybrid remote-working privileges and occasional travel is involved. Compensation includes base salary + bonus. In order to be considered, please send your resume along with your desired salary/compensation to employment@achc.org. At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that has been recognized locally and nationally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for employees. If you consider yourself a goal-oriented leader who would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers and each other with the industry’s best service experience, we would love to have you join us. Accreditation Commission for Health Care is an Equal Opportunity Employer. Read Less
  • ACHC is currently recruiting a research-oriented individual with stron... Read More
    ACHC is currently recruiting a research-oriented individual with strong attention to detail to join our Regulatory team as a Regulatory Coordinator. This person will compile and submit required regulatory reports, ensuring that ACHC meets all requirements. Additionally, this Coordinator reviews and approves branch and services additions for all programs and provides assistance to our Account Advisors and their customers. As a regulatory expert, you will maintain state and licensure criteria while creating and updating tools for surveyors, providers, and ACHC Staff. The ideal candidate has prior Regulatory/Governmental experience and will possess exceptional organizational skills. Responsibilities and Authority: Completes, submits and ensures accuracy of all reports submitted to the Centers for Medicare and Medicaid Services (CMS) for all programs. a. Home Health works with other ACHC staff to determine appropriate response to new legislation. Maintains and updates ACHC State Licensure Grid on Surveyor Central, ensuring completeness and accuracy at all times. Maintains an up-to-date list for state and third party payor contacts. Creates educational regulatory materials for surveyors, providers and staff. Processes Branch Additions, Changes of Ownership, and Service Additions for all programs within the established timeframe. Complies with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card). May participate in ACHC QMS internal audit activities. Education and Training: Bachelor’s Degree in a healthcare related field preferred; will consider a combination of education and 3 to 5 years work experience in Accreditation and/or Regulatory Affairs. Training/work experience in Quality monitoring, Accreditation and/or Regulatory compliance. Skills and Experience: 1. Minimum of 3 years of experience in the home care setting in a clinical, quality improvement, medical billing, or regulatory compliance capacity. 2. Working knowledge of Medicare/Medicaid regulations. 3. Knowledge of DMEPOS/Pharmacy/Home Health/Hospice Accreditation a big plus. 4. Excellent writing and proofing skills a must. 5. Computer literacy with proficiency in Excel, the use of databases, and other office system programs. This position is full-time and is located in Cary, NC, with hybrid remote-working privileges. Compensation includes base salary + annual bonus. At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that was recognized nationally as a 2017 Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you consider yourself a goal-oriented leader who would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us. Accreditation Commission for Health Care is an Equal Opportunity Employer. Read Less

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