Job Summary:
The Administrative and Admissions Assistant is responsible for successfully initiating and completing the admissions process. In addition, this position facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.
Main Duties/Responsibilities:
· Answer and redirect calls
· Mail retrieval
· Coordinate and execute the admission process from initial caregiver interview to assessment authorization request.
· Verify benefits with appropriate insurance company.
· Coordinate service in school and complete all necessary forms
· Process Medicaid Provider and NPI applications
· Assist with scheduling sessions, coordinating with RBTs, BCBAs, and parents, collecting signatures, and calculating supervision hours.
· Review RBT’s session notes, analysts’ session notes, Family Training notes, Caregiver Competency Check for accuracy.
· Complete and monitor supervision hours for candidates preparing to take the BACB exam.
· Data Entry
· Other tasks as assigned.
Required Skills/Abilities:
· Fully bilingual (English/Spanish)
· Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· Proficient in Microsoft Office Suite.
· Excellent organizational skills and attention to detail.
· Basic understanding of clerical procedures and systems such as record keeping and filing.
· Ability to work independently.
· Flexible and adaptable in various situations and when interacting with many different personalities.
· Ability to organize and prioritize tasks including delegation of tasks when appropriate.
· Ability to maintain confidential information.
Education and Experience:
· High School degree required; Associate’s degree in related field preferred.
· RBT Certification preferred.
· Experience working with ABAMatrix (preferred).
· One to two years of experience in a front desk or clinical coordinator role in a clinical setting.
Working Conditions:
· Standard working hours (9:00 am to 5:00 PM, Monday through Friday).
· Prolonged periods sitting at a desk and working on a computer.
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