Job DescriptionJob DescriptionWe are seeking a Front Desk team member to join our friendly and dynamic team at a pediatric orthodontic clinic in Hialeah, FL. This role is perfect for a person with excellent communication skills and a passion for providing exceptional service to children and their families.
Responsibilities:
Greet patients and families warmly, ensuring a positive and welcoming experience.Manage appointment scheduling, confirmations, and follow-ups.Handle phone calls and emails, answering questions and addressing concerns efficiently.Collect and process payments, and verify insurance information.Maintain a clean and organized front desk and waiting area.Support administrative tasks such as filing, data entry, and patient record management.Collaborate with the clinical team to ensure smooth patient flow and coordination.Qualifications:
Bilingual (English/Spanish) preferred to serve our diverse Hialeah community.Strong interpersonal and communication skills.Detail-oriented with excellent organizational abilities.A friendly, patient, and professional attitude, especially when working with children.
Read Less
