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3500 Square LLC
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  • Java Developer  

    - 00612
    Job DescriptionJob DescriptionJava Developer with React Experience – 3... Read More
    Job DescriptionJob DescriptionJava Developer with React Experience – 3500 Square, LLC

    Need to be a U.S. citizen

    3500 Square, LLC is seeking a talented Java Developer with proven experience in React to join our dynamic technology team supporting mission-critical projects for federal and commercial clients.Key Responsibilities:Design, develop, and maintain scalable backend solutions using Java and Spring Boot.Build responsive and interactive user interfaces with React and modern JavaScript frameworks.Collaborate with cross-functional teams to deliver end-to-end solutions from backend services to frontend applications.Integrate APIs and maintain secure, efficient data workflows between systems.Participate in agile development, code reviews, and continuous improvement processes.Required Qualifications:Professional experience building applications with Java (Spring Boot preferred).Hands-on experience developing web interfaces using React.Strong understanding of RESTful API design and integration.Familiarity with SQL or NoSQL databases.Experience working within agile, cross-functional teams.Bilingual proficiency in English and Spanish.Preferred Skills:Exposure to cloud platforms, DevOps, or containerization (e.g., Docker, Azure, AWS).Knowledge of testing frameworks and CI/CD pipelines.Previous work with enterprise or regulated industry clients.What We Offer:The opportunity to contribute to impactful national projects.A collaborative and diverse team environment.Support for ongoing professional development. Read Less
  • Customer Service Representative Bilingual  

    - 00612
    Job DescriptionJob DescriptionCustomer Service Representative (Bilingu... Read More
    Job DescriptionJob DescriptionCustomer Service Representative (Bilingual – English/Spanish) | Arecibo, Puerto Rico

    Clearance Requirement: Must successfully pass a federal background check with fingerprinting
    Work Authorization: U.S. Citizenship required

    Summary

    3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential.

    Key Responsibilities

    Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish.

    Accurately document call details and process service requests in company systems.

    Meet productivity and quality metrics (call handling, accuracy, timeliness).

    Maintain confidentiality and adhere to all compliance and security standards.

    Work collaboratively with supervisors and team members to ensure excellent customer experience.

    Schedule

    Second Shift: 11:00 a.m. – 8:00 p.m. (local PR time)

    Daylight Saving Adjustment: 12:00 p.m. – 9:00 p.m. (local PR time)

    Minimum Qualifications

    U.S. Citizen with ability to successfully pass a federal background check with fingerprinting.

    High School Diploma or equivalent required; Associate’s degree preferred.

    Fully bilingual (English/Spanish) – must speak, read, and write fluently in both languages.

    Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook).

    Previous call center or customer service experience strongly preferred.

    Ability to work on-site in Arecibo, PR on a full-time schedule.

    Education & Certifications

    High School Diploma or GED required.

    Additional training or certifications in customer service, communications, or related areas is a plus.

    What We Offer

    Competitive hourly wage

    Paid holidays, vacation, and sick leave

    Health insurance and professional development reimbursement.

    Career growth opportunities in federal contracting services.

    How to Apply

    Make a difference by supporting veterans while building your career in a professional call center environment!

    Equal Employment Opportunity and E-Verify Statement

    3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.

    As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.


    All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.


    If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at hr@3500square.com or 1-787-814-0087.

    3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.


    Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.


    3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.


    Read Less
  • Care Coordinator Supervisor I  

    - 00612
    Job DescriptionJob DescriptionCare Coordinator Supervisor I – Position... Read More
    Job DescriptionJob DescriptionCare Coordinator Supervisor I – Position SummaryThe Care Coordinator Supervisor I directly manages a team of Care Coordinators providing locator support, appointment scheduling at Military Medical Treatment Facilities (MTF), urgent care referral submissions for Active Duty Service Members (ADSM), and customized transfers to optimize facility capability. The Supervisor is responsible for maintaining high performance standards, ensuring compliance with protocols, improving team processes, and supporting the professional development of Care Coordinators. This leadership role requires strong people management, organizational skills, and the ability to thrive in a fast-paced, digital environment. The Supervisor I plays a critical role in upholding service excellence and achieving key performance metrics in military health operations.Primary ResponsibilitiesSupervise and provide direction to a team of Care Coordinators, ensuring outbound follow-up services consistently meet program and quality standardsMonitor and manage team performance, ensuring service level agreements (SLAs) and quality metrics are achievedAddress day-to-day operational challenges and provide real-time coaching to team membersConduct staff performance reviews and deliver constructive feedback for individual growthAssist with onboarding, offboarding, and training of Care CoordinatorsMaintain accurate records of team activities and ensure strict compliance with all program protocolsInitiate and support process improvement initiatives and actively contribute to strategic team developmentEnsure effective communication and collaboration across teams and leadershipMinimum RequirementsU.S. Citizenship (mandatory requirement)Bachelor’s degree (BA/BS) or equivalent experience5+ years of relevant professional experience, including at least 2 years supervising or leading teams or projectsC1 English proficiency level or higher (CEFR), with documented proof (submit screenshot of results from an approved free mobile application)A C1 level demonstrates confidence and effectiveness in nearly all professional situationsIf English is your primary (native) language, evidence of proficiency is not requiredIf English is your secondary language, you must complete a free mobile English assessment and submit evidence of a C1 or higherLink: Take the test – EnglishScoreExperience using multiple digital platforms, strong multitasking skills in high-volume environmentsAvailability to work on-site in Arecibo, PR or San Germán, PR as required by business needsWillingness and ability to work any assigned shift (morning, afternoon, or night) as neededPreferred RequirementsKnowledge of military culture and/or healthcare systemsExperience in customer service best practices and call center operationsExcellent organizational, analytical, and problem-solving skillsSpanish-English bilingual abilityEqual Employment Opportunity and E-Verify Statement3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at hr@3500square.com or 1-787-814-0087.3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and have an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Read Less
  • Care Coordinator  

    - 00683
    Job DescriptionJob DescriptionCare Coordinator – Position SummaryThe C... Read More
    Job DescriptionJob DescriptionCare Coordinator – Position SummaryThe Care Coordinator is responsible for providing support in the location of services, scheduling appointments at Military Medical Treatment Facilities (MTF), managing urgent care referrals for Active Duty Service Members (ADSM), and conducting customized transfers based on the facility’s needs. This position ensures seamless follow-up care, proactive communication, accurate record-keeping, and exceptional participant service. The Care Coordinator plays a critical role in improving healthcare engagement and outcomes while remaining compliant with established protocols. This is a key administrative and customer service position that requires professionalism, attention to detail, and the ability to operate in a fast-paced, digital environment.Primary ResponsibilitiesProvide follow-up support and schedule appointments using phone, chat, and emailInitiate outreach to connect participants with appropriate network providersMaintain accurate electronic records of participant interactions and appointment statusesRespond to general inquiries and guide participants to the right resourcesDeliver high-quality customer service with professionalism, confidentiality, and empathyManage inbound and outbound telephone calls efficientlyOperate for 8 continuous hours per shift, seated at a workstation, managing multiple software applications and screens simultaneouslyWork on-site Minimum RequirementsU.S. Citizenship (mandatory requirement)High school diploma or equivalent required (Associate degree in a related field preferred)0–1 year of relevant experience (customer service, healthcare coordination, or related field)C1 English proficiency level or higher (CEFR), with documented proof (submit screenshot of results from an approved free mobile application)A C1 level demonstrates confidence and effectiveness in nearly all professional situationsIf English is your primary (native) language, evidence of proficiency is not requiredIf English is your secondary language, you must complete a free mobile English assessment and submit evidence of a C1 or higherLink: Take the test – EnglishScoreExperience using multiple digital platforms and comfort with multi-tasking in a structured, high-volume administrative settingAvailability to work in on-site or hybrid mode, according to business needsWillingness and ability to work any assigned shift (morning, afternoon, or night) as neededPreferred RequirementsPrior experience in a call center or healthcare environmentFamiliarity with military culture and terminologyStrong interpersonal and cross-cultural communication skillsEqual Employment Opportunity and E-Verify Statement3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at hr@3500square.com or 1-787-814-0087.3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and have an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Read Less
  • Care Coordinator Supervisor I  

    - 00683
    Job DescriptionJob DescriptionCare Coordinator Supervisor I – Position... Read More
    Job DescriptionJob DescriptionCare Coordinator Supervisor I – Position SummaryThe Care Coordinator Supervisor I directly manages a team of Care Coordinators providing locator support, appointment scheduling at Military Medical Treatment Facilities (MTF), urgent care referral submissions for Active Duty Service Members (ADSM), and customized transfers to optimize facility capability. The Supervisor is responsible for maintaining high performance standards, ensuring compliance with protocols, improving team processes, and supporting the professional development of Care Coordinators. This leadership role requires strong people management, organizational skills, and the ability to thrive in a fast-paced, digital environment. The Supervisor I plays a critical role in upholding service excellence and achieving key performance metrics in military health operations.Primary ResponsibilitiesSupervise and provide direction to a team of Care Coordinators, ensuring outbound follow-up services consistently meet program and quality standardsMonitor and manage team performance, ensuring service level agreements (SLAs) and quality metrics are achievedAddress day-to-day operational challenges and provide real-time coaching to team membersConduct staff performance reviews and deliver constructive feedback for individual growthAssist with onboarding, offboarding, and training of Care CoordinatorsMaintain accurate records of team activities and ensure strict compliance with all program protocolsInitiate and support process improvement initiatives and actively contribute to strategic team developmentEnsure effective communication and collaboration across teams and leadershipMinimum RequirementsU.S. Citizenship (mandatory requirement)Bachelor’s degree (BA/BS) or equivalent experience5+ years of relevant professional experience, including at least 2 years supervising or leading teams or projectsC1 English proficiency level or higher (CEFR), with documented proof (submit screenshot of results from an approved free mobile application)A C1 level demonstrates confidence and effectiveness in nearly all professional situationsIf English is your primary (native) language, evidence of proficiency is not requiredIf English is your secondary language, you must complete a free mobile English assessment and submit evidence of a C1 or higherLink: Take the test – EnglishScoreExperience using multiple digital platforms, strong multitasking skills in high-volume environmentsAvailability to work on-site in Arecibo, PR or San Germán, PR as required by business needsWillingness and ability to work any assigned shift (morning, afternoon, or night) as neededPreferred RequirementsKnowledge of military culture and/or healthcare systemsExperience in customer service best practices and call center operationsExcellent organizational, analytical, and problem-solving skillsSpanish-English bilingual abilityEqual Employment Opportunity and E-Verify Statement3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at hr@3500square.com or 1-787-814-0087.3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and have an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Read Less
  • Care Coordinator  

    - 00612
    Job DescriptionJob DescriptionCare Coordinator – Position SummaryThe C... Read More
    Job DescriptionJob DescriptionCare Coordinator – Position SummaryThe Care Coordinator is responsible for providing support in the location of services, scheduling appointments at Military Medical Treatment Facilities (MTF), managing urgent care referrals for Active Duty Service Members (ADSM), and conducting customized transfers based on the facility’s needs. This position ensures seamless follow-up care, proactive communication, accurate record-keeping, and exceptional participant service. The Care Coordinator plays a critical role in improving healthcare engagement and outcomes while remaining compliant with established protocols. This is a key administrative and customer service position that requires professionalism, attention to detail, and the ability to operate in a fast-paced, digital environment.Primary ResponsibilitiesProvide follow-up support and schedule appointments using phone, chat, and emailInitiate outreach to connect participants with appropriate network providersMaintain accurate electronic records of participant interactions and appointment statusesRespond to general inquiries and guide participants to the right resourcesDeliver high-quality customer service with professionalism, confidentiality, and empathyManage inbound and outbound telephone calls efficientlyOperate for 8 continuous hours per shift, seated at a workstation, managing multiple software applications and screens simultaneouslyWork on-site Minimum RequirementsU.S. Citizenship (mandatory requirement)High school diploma or equivalent required (Associate degree in a related field preferred)0–1 year of relevant experience (customer service, healthcare coordination, or related field)C1 English proficiency level or higher (CEFR), with documented proof (submit screenshot of results from an approved free mobile application)A C1 level demonstrates confidence and effectiveness in nearly all professional situationsIf English is your primary (native) language, evidence of proficiency is not requiredIf English is your secondary language, you must complete a free mobile English assessment and submit evidence of a C1 or higherLink: Take the test – EnglishScoreExperience using multiple digital platforms and comfort with multi-tasking in a structured, high-volume administrative settingAvailability to work in on-site or hybrid mode, according to business needsWillingness and ability to work any assigned shift (morning, afternoon, or night) as neededPreferred RequirementsPrior experience in a call center or healthcare environmentFamiliarity with military culture and terminologyStrong interpersonal and cross-cultural communication skillsEqual Employment Opportunity and E-Verify Statement3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at hr@3500square.com or 1-787-814-0087.3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and have an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9.3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Read Less

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