About Us 1mind is a platform that deploys multimodal Superhumans for revenue teams. These Superhumans combine a face, a voice, and a GTM brain — equipped with deep technical and product knowledge. They can lead unlimited, simultaneous conversations 24/7, meeting buyers when they’re most active and engaged. Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers. They live across websites, inside your product, can join live calls as active participants, and work alongside your team in deal rooms. 1mind Superhumans integrate seamlessly into existing workflows, scale instantly, and drive measurable impact — growing revenue, reducing headcount, accelerating pipeline to closed-won, and creating a more delightful buyer experience. Job Description We are seeking a Customer Success Manager (CSM) with a strong focus on AI implementation to join our team. Unlike a traditional CSM role, this position is designed for a strategic partner who can guide clients through the end-to-end process of deploying AI-powered superhuman agents. You’ll combine project management, solution implementation, and strategic advisory skills to ensure customers achieve maximum value from their Superhumans. You will work closely with customers, internal product teams, and cross-functional stakeholders to oversee onboarding, manage implementations, provide thought leadership, and help customers scale their AI-driven initiatives. Key Responsibilities Implementation
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