Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
The Floor Attendant, under the direction of the Public Space Supervisor, is responsible for maintaining clean and attractive public and employee areas within the facility.
ESSENTIAL DUTIES
Deep clean, sanitize, and maintain attractive front and back of house spaces
In observation or safety requirements, services assigned areas using provided chemicals and equipment according to established procedures
Perform other duties associated with public area housekeeping as assigned
Operate and keep clean equipment, which is used for sweeping, vacuuming, brushing, polishing, and more
Follow internal procedures for signing in and out equipment, radios, and master keys
Provide excellent customer service for our internal and external guests
Take responsibility for the cleanliness of public spaces
Recognize and respond to spills or other calls which require immediate attention
Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
Other duties as assigned
QUALIFICATIONS
High school diploma or GED, or equivalent is preferred
Previous cleaning experience and knowledge of cleaning equipment and chemicals is preferred
Must possess outstanding guest service skills
Must be detail oriented
Must have high standards of cleanliness
Must conduct yourself in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida and departmental policies and procedures
SKILLS
Strong leadership and interpersonal skills
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Read LessOur team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed for the EDR (Employee Dining Room).
Responsibilities
Creates an atmosphere that induces guests to make Hard Rock Casino Tejon their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Replenishes and garnishes food on the cafeteria line as necessary.
Serves food as necessary.
Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
Ensures all unused food items are stored properly.
Maintains work area in a safe condition, taking care of spills and other hazards as necessary.
Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.
Ensures that Team Dining Room is cleaned and maintained throughout shift.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Responsible for cleaning and sanitizing work and public spaces.
Other duties as assigned.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
This knowledge and these abilities are typically acquired through two months of on-the-job training.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain valid licenses / certifications per Federal, State.
Must successfully pass background check.
Must successfully pass drug screening.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Excellent customer service skills.
Basic mathematical skills.
ABILITY TO:
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Be flexible to work varying shifts and time schedules as needed.
Ability to communicate effectively with all levels of employees and guests.
Ability to restock needed materials and retrieve dropped items.
Use a cash register.
Distinguish between different denominations of currency and make correct change.
Read ticket totals, total credit vouchers and log checks.
Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.
Read LessOur team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.
Essential Duties and Responsibilities:
Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
Ensure guest satisfaction in assigned areas and other areas if necessary.
Adhere to state liquor laws and TIPS training guidelines.
Keep bar and service area clean, sanitary and organized at all times.
Adhere to beverage control procedures.
Adhere to all regulatory, departmental and company policies and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
Promote positive guest and team member relations
Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.
QUALIFICATIONS
High school diploma or general education degree (GED) is required as well as certificate in Mixology.
I.P.S. certification and Sanitation certification is preferred.
Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience
SKILLS
Strong leadership and interpersonal skills
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Read LessOur team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Sous Chef, the COOK I is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, or prepared in the pantry.
Essential Duties & Responsibilities:
Prepares food that are to be grilled, fried, broiled, or prepared in the pantry; ensures that all plates served are aesthetically appealing and cooked to the specifications of the customer.
Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.
Keeps workstation neat and clean.
Assists coworkers to ensure efficient operation of the line.
This position operates in a working environment that is subjected to varying levels of heat and noise.
At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives, and choppers.
Ability to use all equipment associated with the position, including but not limited to choppers, slicers, mixers, and grinders.
Ability to review and comprehend recipes and other necessary documentation.
Ability to determine if food items are cooked to proper specifications.
Ability to efficiently and effectively move around work area.
Ability to stock and retrieve all necessary food items and supplies.
Ability to lift, carry, and push/pull up to 50 pounds so as to be able to move and stock all necessary supplies.
Ability to communicate with customers and all levels of employees.
Must be flexible to work varying shifts and time schedules as needed.
Equipment and machines used, but not limited to, are standard kitchen machines such as slicers, choppers, mixers, grinders, etc.
May perform other duties as assigned.
QUALIFICATIONS
Basic food preparation knowledge and line work experience. Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations. These skills are typically acquired through a minimum of one-year prior experience as a Cook Trainee or coffee shop line cook, and/or through the completion of a degree in culinary arts or recognized apprenticeship
SKILLS
Strong leadership and interpersonal skills
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Read Less