Title: Paramedic Base Pay Rate Range: $27.50 - $40.50 per hour, based on experience Location: Glens Falls , NY Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Newburgh, Rockland County Employment Types: Full Time, Part-Time, and Per-Diem Schedule: Varies Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives: $10,000 sign-on bonus for full-time $5,000 sign-on bonus for part-time Base Pay Rate Range: $27.50 - $40.50, based on experience Night Shift Differential Dedicated Hospital Shift Differential Overtime pay opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) ​ About Ambulnz by DocGo : DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to ensure top tier patient care. Be flexible as emergency services o perate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, l icenses and registrations. Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with a ppropriate techniques , equipment, and knowledge of all State and County protocols. Provide top-tier medical transport to medical facilities by assuming responsibility for medical care of the patient and carrying out established policies and procedures. M aintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and a ppropriate billing signatures. Prepare and s ubmit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Other tasks as assigned. Requirements: New York State Paramedic License Must obtain Hudson Valley REMAC Certification within 30 days of hire Valid Driver's License and acceptable driving record Valid Healthcare Provider BLS CPR Card Valid ACLS Certification Valid PALS Certification Must be able to lift, push and pull 125 lbs. or more Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisor Read Less

Title: Emergency Medical Technician - EMT Base Pay Rate Range: $20 - $30 per hour , based on experience Location: Orange/Ulster County, NY Additional Locations/Areas Available: Capital District, Delaware County, Newburgh, Rockland County, Glens Falls Employment Types: Full-Time, Part-time and Per-Diem Schedules Available: Days, Nights, Weekends Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives : $2,500 sign-on bonus for full-time Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience Night shift differential Dedicated hospital shift differential Overtime opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo : D ocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. D ocG o disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. D ocGo' s proprietary, AI-powered technology, l ogistic s network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, D ocG o empowers the full promise and potential of telehealth by f acilitatin g healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with D ocGo' s integrated Ambulnz medical transport services, D ocG o is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques , equipment, and knowledge of all State and County protocols. P rovide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Other tasks as assigned. Qualifications: NY State EMT License Valid Driver's License (held for 2 or more years) and an acceptable driving record Valid BLS CPR Card for the Health Care Provider Excellent verbal communication skill Must be able to lift, push and pull 125 lbs. or more. Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisors Read Less

Title: Emergency Medical Technician - EMT Base Pay Rate Range: $20 - $30 per hour, based on experience Location: Glens Falls , NY Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Newburgh, Rockland County Employment Types: Full-Time, Part-time and Per-Diem Schedules Available: Days, Nights, Weekends Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives : $2,500 sign-on bonus for full-time Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience Night shift differential Dedicated hospital shift differential Overtime opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo : D ocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. D ocG o disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. D ocGo' s proprietary, AI-powered technology, l ogistic s network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, D ocG o empowers the full promise and potential of telehealth by f acilitatin g healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with D ocGo' s integrated Ambulnz medical transport services, D ocG o is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques , equipment, and knowledge of all State and County protocols. P rovide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Other tasks as assigned. Qualifications: NY State EMT License Valid Driver's License (held for 2 or more years) and acceptable driving record Valid BLS CPR Card for the Health Care Provider Excellent verbal communication skill Must be able to lift, push and pull 125 lbs. or more. Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisors Read Less

Title: Paramedic Base Pay Rate Range: $27.50 - $40.50 per hour, based on experience Location: Delaware County , NY Additional Locations/Areas Available: Rockland County , Orange/Ulster County, Capital District, Newburgh, Glens Falls Employment Types: Full Time, Part-Time, and Per-Diem Schedule: Varies Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives: $10,000 sign-on bonus for full-time $5,000 sign-on bonus for part-time Base Pay Rate Range: $27.50 - $40.50, based on experience Night Shift Differential Dedicated Hospital Shift Differential Overtime pay opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) ​ About Ambulnz by DocGo : DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to ensure top tier patient care. Be flexible as emergency services o perate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, l icenses and registrations. Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with a ppropriate techniques , equipment, and knowledge of all State and County protocols. Provide top-tier medical transport to medical facilities by assuming responsibility for medical care of the patient and carrying out established policies and procedures. M aintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and a ppropriate billing signatures. Prepare and s ubmit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Other tasks as assigned. Requirements: New York State Paramedic License Must obtain Hudson Valley REMAC Certification within 30 days of hire Valid Driver's License (for a minimum of 2 years) and an acceptable driving record Valid Healthcare Provider BLS CPR Card Valid ACLS Certification Valid PALS Certification Must be able to lift, push and pull 125 lbs. or more Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisor Read Less

Title: Paramedic Base Pay Rate Range: $27.50 - $40.50 per hour, based on experience Location: Glens Falls , NY Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Newburgh, Rockland County Employment Types: Full Time, Part-Time, and Per-Diem Schedule: Varies Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives: $10,000 sign-on bonus for full-time $5,000 sign-on bonus for part-time Base Pay Rate Range: $27.50 - $40.50, based on experience Night Shift Differential Dedicated Hospital Shift Differential Overtime pay opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) ​ About Ambulnz by DocGo : DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to ensure top tier patient care. Be flexible as emergency services o perate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, l icenses and registrations. Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with a ppropriate techniques , equipment, and knowledge of all State and County protocols. Provide top-tier medical transport to medical facilities by assuming responsibility for medical care of the patient and carrying out established policies and procedures. M aintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and a ppropriate billing signatures. Prepare and s ubmit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Other tasks as assigned. Requirements: New York State Paramedic License Must obtain Hudson Valley REMAC Certification within 30 days of hire Valid Driver's License and acceptable driving record Valid Healthcare Provider BLS CPR Card Valid ACLS Certification Valid PALS Certification Must be able to lift, push and pull 125 lbs. or more Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisor Read Less

Title: Emergency Medical Technician - EMT Base Pay Rate Range: $20 - $30/hr , based on experience Location: Newburgh , NY Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Rockland County, Glens Falls Employment Types: Full-Time, Part-time and Per-Diem Schedules Available: Days, Nights, Weekends Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives : $2,500 sign-on bonus for full-time Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience Night shift differential Dedicated hospital shift differential Overtime opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo : D ocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. D ocG o disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. D ocGo' s proprietary, AI-powered technology, l ogistic s network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, D ocG o empowers the full promise and potential of telehealth by f acilitatin g healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with D ocGo' s integrated Ambulnz medical transport services, D ocG o is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques , equipment, and knowledge of all State and County protocols. P rovide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Qualifications: NY State EMT License Valid Driver's License (held for 2 or more years) and acceptable driving record Valid BLS CPR Card for the Health Care Provider Excellent verbal communication skill Must be able to lift, push and pull 125 lbs. or more. Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisors Read Less

Infant/Toddler Teacher (Caregiver Teacher) JOB SUMMARY Under direction, in accordance with established program performance standards, and applicable state and federal regulations, Caregiver Teacher engages with children ages six week to age three and provides a safe, nurturing learning environment for children and their parents. Plan for, assess, and meet the general and individual needs of children. Plan and implement specific activities that reinforce the program philosophy, promote developmentally appropriate and culturally responsive activities, and ensure children are school ready. Works with a co-caregiver teacher and volunteers in the classroom to build a team approach to educating and supporting children. At all times the Caregiver Teacher provides active supervision for all children. Responsibilities include: maintain a safe, healthy classroom environment appropriate for infants/toddlers, and cleanliness of the facilities; implement active supervision health and safety practices that ensure children are kept safe at all times, as determined by program policy; work in collaboration with families to develop individual goals for all children; respond to the needs of individual children with concern for their developmental level, interests, special needs, and individual style and pace of learning; provide for the physical needs of infants/toddlers, including diapering and feeding; ensure all Early Head Start component areas are included in the planning of daily lessons and classroom/outdoor environment: physical, cognitive, social/emotional development; health; safety; nutrition; and culture; stay abreast of current issues and trends by participation in program-sponsored in-service training and/or workshops; perform other duties as assigned. DEPARTMENT/PROGRAM Early Head Start Reports To Child Development Center Supervisor REQUIREMENTS A minimum of a Child Development Associate Credential (CDA) Certificate in Infant and Toddler and trained or have equivalent coursework in early childhood education with a focus on infant and toddler development; Associate or higher degree preferred in Early Childhood Education, Child Development or Child and Family Development; (Preferred minimum six (6) years experience with infants/toddlers; Must have a valid State of Ohio Driver s License and transportation as position requires some travel (training, workshops, etc.); computer literacy. Pre-employment drug screen, criminal background checks and post-employment physical conducted. HIRE Rates $17.92 per hour / Pay Level 7 (Child Development Credential-CDA) $20.45 per hour / Pay Level 8 (2-Year Degree, ECE/Child Development) $22.48 per hour / Pay Level 9 (4-Year Degree, ECE/Child Development) CLASSIFICATION Regular, Full-time, Non-Exempt, Bargaining Unit Schedule Year-Round, Monday-Friday SITE ASSIGNMENT Worksites are located throughout Summit County and assignments are based on program needs and subject to change during the course of employment. BENEFITS Medical, Life, Dental, Vision, Prescription, 403-b Retirement Plan with employer matching, Paid-Time Off (PTO), Paid Holidays, Employee Assistance Program and other benefits as applicable to work classification recblid 9tvj8g21k03yej22p9jgannhnqu1cw Read Less

Title: Emergency Medical Technician - EMT Base Pay Rate Range: $20 - $30/hr , based on experience Location: Newburgh , NY Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Rockland County, Glens Falls Employment Types: Full-Time, Part-time and Per-Diem Schedules Available: Days, Nights, Weekends Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives : $2,500 sign-on bonus for full-time Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience Night shift differential Dedicated hospital shift differential Overtime opportunities Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo : D ocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. D ocG o disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. D ocGo' s proprietary, AI-powered technology, l ogistic s network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, D ocG o empowers the full promise and potential of telehealth by f acilitatin g healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with D ocGo' s integrated Ambulnz medical transport services, D ocG o is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques , equipment, and knowledge of all State and County protocols. P rovide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Qualifications: NY State EMT License Valid Driver's License (held for 2 or more years) and acceptable driving record Valid BLS CPR Card for the Health Care Provider Excellent verbal communication skill Must be able to lift, push and pull 125 lbs. or more. Successfully complete Physical Aptitude Test Tech-savvy or comfortable with technology Able to work on a team Respectful of colleagues, patients, and supervisors Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic toolsManage account activation, maintenance and billing concerns through thoughtful phone supportRecommend upgrades and solutions based on customer needs to enhance product valueProcess orders and navigate account management systems for new sales and account updatesFacilitate escalations and determine if field visits are needed for complex issuesContribute ideas to improve the customer experience and build long-term relationshipsConsistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

High school diploma or equivalent

Experience   

Customer service and sales or retention experience

Skills   

Ability to read, write, speak and understand EnglishKnowledge of Spectrum products and troubleshooting for Video, Internet and Voice repairProficiency in billing systemsStrong verbal and written communication skillsComplex problem solving abilitiesQuick thinking, goal orientation, ambition and determinationStrong follow-up, accuracy, multitasking and attention to detailPositive phone demeanor and excellent customer serviceAbility to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

1+ years working in cable operations or telecommunications call center
#LI-JE1
CBI112 2026-73387 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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