This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Training class begins September 25th, 2026Must be bilingual (English and Spanish)Must have the availability to work a variety of shifts including late night/ overnight

 

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Bilingual in English/Spanish

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-78211 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Start Date: September 18, 2026

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
CRP114 2026-78162 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Start Date: September 18, 2026

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
CRP114 2026-78162 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Training class begins September 25th, 2026Must be bilingual (English and Spanish)Must have the availability to work a variety of shifts including late night/ overnight

 

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Bilingual in English/Spanish

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-78211 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Training class begins September 25th, 2026Must be bilingual (English and Spanish)Must have the availability to work a variety of shifts including late night/ overnight

 

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Bilingual in English/Spanish

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-78211 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Training class begins September 25th, 2026Must be bilingual (English and Spanish)Must have the availability to work a variety of shifts including late night/ overnight

 

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Bilingual in English/Spanish

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-78211 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

 

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Continuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic team
 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applicationsTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, customer serviceAbilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
#LI-SR5
CRP114 2026-78200 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less