This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

BE PART OF THE CONNECTION

At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team

 

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient

 

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systemsSupportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeedCompetitive Pay: Generous $20 per hour starting payDynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedTotal Rewards: Our comprehensive benefits are among the best in the industry

 

Apply now, connect a friend to this opportunity or sign up for job alerts!

#LI-JC3
CRP113 2026-78351 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

 

#ZRSM2

#LI-PA1
CRT110 2026-77665 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

BE PART OF THE CONNECTION

At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team

 

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient

 

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systemsSupportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeedCompetitive Pay: Generous $20 per hour starting payDynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedTotal Rewards: Our comprehensive benefits are among the best in the industry

 

Apply now, connect a friend to this opportunity or sign up for job alerts!

#LI-JC3
CRP113 2026-78351 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

BE PART OF THE CONNECTION

At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team

 

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient

 

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systemsSupportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeedCompetitive Pay: Generous $20 per hour starting payDynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedTotal Rewards: Our comprehensive benefits are among the best in the industry

 

Apply now, connect a friend to this opportunity or sign up for job alerts!

#LI-JC3
CRP113 2026-78351 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

BE PART OF THE CONNECTION

At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

 

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team

 

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient

 

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systemsSupportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeedCompetitive Pay: Generous $20 per hour starting payDynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedTotal Rewards: Our comprehensive benefits are among the best in the industry

 

Apply now, connect a friend to this opportunity or sign up for job alerts!

#LI-JC3
CRP113 2026-78351 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date
#LI-CB3
SRT100 2026-77970 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less