Position Summary: Serves as the initial contact for all patients and visitors entering Guthrie Health through the atrium. Responds to all incoming calls requesting information, and to arrange for patient/visitor assistance/transport as needed. Education, License basic computer skills. 5. Is focused on creating a positive patient experience, showing empathy, practicing active listening, and striving to exceed expectations. Other Duties: 1. Contacts Courtesy bus driver to arrange for transportation of patients and visitors from the entrance to the parking lot and other areas of the campus. 2. Maintains knowledge of the community to recommend shopping, motels, restaurants, churches, etc. and provides information as needed. 3. Uses two‐ way radio to communicate with shuttle buses, security, maintenance, etc. 4. Assists non‐ emergent transportation companies in location of out‐ patients for arranged rides. 5. Attends mandatory monthly department meetings. 6. It is understood that this description is not intended to be all‐ inclusive and that other duties may be assigned as necessary in the performance of this position. Pay Grade $17.00 - $23.49/hour, DOE Read Less

Job DescriptionJob Description

Position Summary

Essential duties include providing excellent patient care via phone and in person; referring callers to the appropriate departments or scheduling appointments; verifying patients demographic and insurance information during check in. The position is a crucial link between the patient and the care delivered by the clinical and billing staff.

 

Responsibilities

· Answers all incoming calls; assesses caller’s needs and directs to appropriate personnel.

· Schedules new and existing patient appointments in the system in accordance with the provider’s master schedule. Mail registration forms or direct patient to website to download.

· Documents no show appointments in chart and follows up with the patient to reschedule the appointment.

· Cancel/reschedule appointments according to physician schedule changes.

· Welcomes and greets patients/visitors in person or via the phone to the office in a prompt, courteous and professional manner. Checks patients in and informs clinical staff of patient arrival.

· Provide and explain paperwork for the patient to complete prior to visit. Collects, proofs for completeness and scans patient’s forms and insurance cards in the chart daily. Update complete demographics and insurance information in the system.

· Collect co-pays and balances.

· Brilliant Distinctions

o Maintain a working knowledge of program and specials.

o Upload and/or redeem patient points.

· Performs day-to-day administrative functions and general office duties including but not limited:

o Managing secure fax folder; printing, sorting and filing of all faxes. Updating all demographic forms before the patients scheduled appointment.

o Printing daily patient charts and registration forms for next business day. This may include moving chart from old EMR system.

o Making reminder calls to patients for future patient appointments.

o Maintains a clean, organized and sanitary front office and waiting area.

· Checks patients out after visit. Collects balances on sale of product or cosmetic services.

· Manages the daily locking and unlocking of patient waiting area door.

· Nightly balancing of credit cards, checks and cash payments collected by the front desk.

· Working knowledge of cosmetic procedures and products.

• Participates in assuring that all personally identifiable healthcare information of the patient will be maintained confidential.

• Check and maintain communications (internal email) from providers and supervisors.

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Job DescriptionJob DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.  Read Less

Job DescriptionJob Description

Position Summary:

The Front Office Receptionist is responsible for managing the front desk and providing administrative support to ensure smooth day-to-day operations. This role includes answering phone calls, greeting visitors, handling documents, and assisting with matching purchase orders and vendor invoices. The ideal candidate has at least 2 years of office administrative experience, is computer literate, and is comfortable working with Mac computers.

Key Responsibilities:

Greet and assist visitors, clients, and delivery personnel in a friendly and professional manner

Answer, screen, and route incoming phone calls and emails

Manage incoming and outgoing mail, packages, and deliveries

Maintain a clean, organized, and welcoming front office area

Match purchase orders (POs), invoices, and packing slips; flag and resolve any discrepancies

Assist with data entry, filing, document scanning, and record keeping

Coordinate and maintain office supply inventory

Provide administrative support to purchasing, accounting, and operations departments

Maintain confidentiality and accuracy in handling client and vendor information

Use Mac-based systems and office tools for daily tasks and communications

Qualifications:

Minimum of 2 years of experience in an office administrative or receptionist role

Strong computer literacy, especially with Mac operating systems and applications (e.g., Pages, Numbers, Mail, Safari)

Experience with purchase order matching or related basic accounting/purchasing tasks

Excellent verbal and written communication skills

High attention to detail and strong organizational skills

Professional demeanor, punctuality, and a customer-focused attitude

Ability to multitask and remain calm under pressure

High school diploma or equivalent required; associate’s degree a plus

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Job DescriptionJob DescriptionWe are seeking a detail-oriented and organized Med Spa Receptionist to support our team in various administrative tasks. The ideal candidate will possess strong computer literacy and phone etiquette experience, along with excellent communication skills. This role is essential for ensuring smooth office operations and providing exceptional customer support.DutiesPrime IV is a premier IV therapy medical spa dedicated to providing top-tier IV and wellness treatments. Our team is committed to delivering exceptional client experiences in a luxurious and professional setting. We are looking for a friendly, organized, and detail-oriented Med Spa Receptionist to be the first point of contact for our clients. Job Responsibilities:Greet clients warmly and create a welcoming, professional atmosphere.Answer phone calls, respond to emails, and manage appointment scheduling.Provide information about our services, products, memberships and optionsConfirm and follow up on appointments, reschedule as needed, and minimize no-shows.Handle client check-ins and check-outs, including processing payments and invoices.Maintain an organized and clean reception and spa environmentAssist with administrative tasks such as client intake forms, records.Ensure compliance with HIPAA and client confidentiality standards.Collaborate with the spa team to ensure smooth daily operations.Address client inquiries and concerns professionally, escalating issues when necessary.Requirements:Previous experience as a receptionist, preferably in a medical spa, beauty, or healthcare setting.Strong communication and customer service skills.Proficiency in scheduling software (e.g., Aesthetic Record, Vagaro, Mindbody, or similar).Ability to multitask in a fast-paced environment.Knowledge of med spa treatments (IV therapy and vitamin injections) is a plus.Professional demeanor, well-groomed appearance, and positive attitude.Ability to work evenings, weekends, or flexible hours as needed.Benefits:Competitive pay and potential commission on product sales.Employee discounts on spa treatments.Supportive and friendly work environment.·         401K 

 

If you’re passionate about beauty, wellness, and customer service, we’d love to hear from you! Apply today by sending your resume to springboro@primeivhydration.com Job Types: Full-time, Part-time Pay: $15.00 - $20.00 per hour Work Location: In person Read Less