• S

    Call Center Representative ($20 PH starting)  

    - MORRISVILLE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


    As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

     

     

    WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

    Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team
     

    We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


    WHAT YOU’LL BRING TO SPECTRUM
    Required Qualifications

    Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

     

    Preferred Qualifications

    Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient
    #LI-SA3
    CRP113 2026-77066 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Service Representative ($20 PH starting)  

    - MORRISVILLE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


    As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

     

     

    WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

    Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team
     

    We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


    WHAT YOU’LL BRING TO SPECTRUM
    Required Qualifications

    Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

     

    Preferred Qualifications

    Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient
    #LI-SA3
    CRP113 2026-77066 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative  

    - MORRISVILLE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


    As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

     

     

    WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

    Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team
     

    We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


    WHAT YOU’LL BRING TO SPECTRUM
    Required Qualifications

    Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

     

    Preferred Qualifications

    Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient
    #LI-SA3
    CRP113 2026-77066 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Service Representative | Technical Support  

    - MORRISVILLE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


    As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

     

     

    WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

    Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceRepresenting a Fortune 100 company and being the voice of SpectrumTroubleshooting and resolving technical issues related to cable and video servicesInteracting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and moreResolving TV inquiries while creating best-in-class customer experiencesWorking in an open, friendly environment with a supportive, energetic team
     

    We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


    WHAT YOU’LL BRING TO SPECTRUM
    Required Qualifications

    Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

     

    Preferred Qualifications

    Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, multi-tasking, customer serviceAbilities: Dependable, professional, solution-oriented, results-driven, resilient
    #LI-SA3
    CRP113 2026-77066 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative  

    - Gastonia
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Service Representative | SB Billing Support  

    - Cornelius
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative  

    - Monroe
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative ($20 PH starting)  

    - Rock Hill
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative  

    - Concord
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative ($20 PH starting)  

    - Fort Mill
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative ($20 PH starting)  

    - Cornelius
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative ($20 PH starting)  

    - Kannapolis
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative  

    - Fort Mill
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative  

    - Huntersville
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative ($20 PH starting)  

    - Kannapolis
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Call Center Representative  

    - Rock Hill
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Service Representative ($20 PH starting)  

    - Monroe
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative  

    - Kannapolis
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative ($20 PH starting)  

    - Huntersville
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Customer Support Representative ($20 PH starting)  

    - Monroe
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 


    How You’ll Make an Impact 

    Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

    Working Conditions 

    Normal office environment 

    What You’ll Bring to Spectrum 


    Required Qualifications 

     

    Education  

    High school diploma or equivalent 

    Experience 

    Experience providing core basic customer service to external customers 

    Skills 

    Ability to read, write, speak and understand English 

    Preferred Qualifications 

     

    Experience 

    6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

    Skills 

    Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
    #LI-MY1
    CCM118 2026-77271 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less

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