Position Name: Data Center Operations Engineer Location: Washington Salary: $120,000/Annum Key Responsibilities Physical Hardware Support: Install, move, change, and decommission servers, network devices, and storage systems. Perform cabling and port validations, including running cable tests and verifying router/switch port status. Conduct system audit checks (e.g., verifying system model, location, and operational status). Update and maintain records in Data Center Infrastructure Management (DCIM) tools. Provide screenshots or logs as evidence of completed tasks for audit and compliance purposes. Operations of Data Center, Campus Telecomm, Storage and Cloud Access Management: Enforce physical access controls, ensuring only authorized personnel enter secure areas. Escort visitors, vendors, or auditors as required. Respond to access alarms and maintain access logs. Data center standard operating procedure Operational Support: Support extended operations schedules, including after-hours and weekend work as needed. Respond to incident tickets and service requests for hardware interventions. Assist with backup and recovery operations, including tape/media handling. Monitoring and Reporting: Monitor environmental conditions (temperature, humidity, power, etc.). Report and escalate issues related to hardware, network, or facility infrastructure. Document all activities and update relevant stakeholders. Required Skills and Qualifications Experience with data center operations, including hardware provisioning, troubleshooting, and decommissioning. Familiarity with network topologies, cabling standards, and basic network troubleshooting. Knowledge of security protocols and compliance requirements for physical access. Ability to use DCIM and ticketing tools for documentation and workflow management. Flexibility to work in shifts, including weekends and after-hours as required. Strong communication skills for coordination with remote teams and vendors. Physical ability to handle hardware installations and replacements. Solution Archetype_DC Operations_Consolidation_Migration The pay range for this role is $115,000 - $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
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