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GRAND CANYON LAW GROUP LLC
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  • Billing & Collections Specialist  

    - Phoenix
    Job DescriptionJob DescriptionDescription:Billing at our firm is not a... Read More
    Job DescriptionJob DescriptionDescription:

    Billing at our firm is not a background function — it’s a mission-critical role that keeps our criminal defense teams focused on defending clients, not chasing payments.


    As our Billing & Collections Specialist, you will own the Firm’s billing and accounts receivable processes from end to end. Your primary goal is clear: ensure consistent cash flow, clean financial data, and that our attorneys work only on paying, financially compliant cases.


    You will serve as the primary liaison between clients, the finance team, and internal legal teams for all billing-related matters. This includes managing payment plans, resolving declined payments, processing refunds, and communicating clearly and professionally with clients during what is often one of the most stressful periods of their lives.


    This role requires exceptional attention to detail, strong communication skills, emotional intelligence, and confidence. You must be comfortable having firm but compassionate conversations, maintaining boundaries, and protecting the financial integrity of a large, criminal defense–only law firm.


    You’ll work closely with our Financial Controller and play an important role in maintaining accurate records, improving billing workflows, and helping build and refine SOPs that support firm growth.


    This role is ideal for someone who enjoys client interaction, values structure, takes pride in clean systems, and can confidently balance compassion with accountability.


    Benefits Included:

    100% Employer-Paid Medical Insurance
    100% Employer-Paid Dental Insurance
    100% Employer-Paid Vision Insurance
    100% Employer-Paid Life Insurance
    401(k) with Employer Match
    Firm-Provided Gym Membership
    Employee Assistance Program (EAP): Confidential counseling and wellness support for you and your familyRequirements:

    3+ years of experience in billing, collections, or accounts receivable
    Proven experience in a client-facing billing or payment plan role
    Strong confidence conducting firm but respectful financial conversations
    Ability to balance compassion, honesty, and results in client interactions
    Exceptional attention to detail — data accuracy is non-negotiable
    Strong written and verbal communication skills
    Ability to remain calm, professional, and solutions-focused in high-stress situations
    High level of integrity, discretion, and accountability
    Comfort enforcing contracted payment plans and firm policies
    Experience working with legal billing software; experience with Clio Manage and Clio Payments is a strong plus
    Comfort working across multiple systems while maintaining clean, accurate data
    Interest in process improvement and helping build or refine SOPs

    Important Notes:

    This is a client-facing role
    This is not a sales position
    This is not a legal role
    This is not entry-level
    Prior experience in a criminal defense firm or professional services environment is a plus, but not required Read Less
  • Associate Attorney - Criminal Defense  

    - Phoenix
    Job DescriptionJob DescriptionDescription:About Grand Canyon Law Group... Read More
    Job DescriptionJob DescriptionDescription:

    About Grand Canyon Law Group

    Grand Canyon Law Group is a top-tier Arizona criminal defense firm dedicated to protecting the rights and futures of good people facing serious charges. We believe in delivering high-level representation with compassion, integrity, and results. We are currently seeking a talented and experienced Associate Attorney to join our Phoenix office and help us continue raising the standard for client advocacy and courtroom excellence.


    Job Description

    As an Associate Attorney at Grand Canyon Law Group, you will:

    Represent clients in felony and misdemeanor criminal cases throughout Arizona, from arraignment through trial or resolution
    Serve as lead or secondary counsel on a variety of matters
    Conduct legal research, draft motions, and prepare for hearings and trials
    Negotiate with prosecutors and interact professionally with judges and court personnel
    Communicate consistently and clearly with clients to manage expectations and maintain trust
    Maintain a full caseload and meet deadlines with high-quality legal work
    Attend court appearances, hearings, and trials as needed
    Work in a hybrid model with flexibility for remote and in-office responsibilities

    Key Performance Indicators (KPIs):

    Billable Hours: Maintain a minimum of 360 billable hours per quarter (~30 hours/week)
    Task Completion: Complete 95% or more of assigned tasks in the case management system on time
    Calendar Management: Meet 100% of court, client, and internal deadlines
    Case Efficiency: Effectively manage client expectations and resolve cases within target timelinesRequirements:


    Job Requirements

    Education and Credentials:

    Juris Doctor (J.D.) from an accredited law school
    Active member in good standing with the Arizona State Bar (or eligible for waiver)

    Experience:

    Minimum of 5–7 years of experience in criminal defense and/or prosecution
    Demonstrated courtroom experience, including trials, motion practice, and plea negotiations

    Skills and Competencies:

    Position-Based Competencies:

    Analytical thinking
    Sound legal judgment
    Strong time management
    Persuasive oral and written advocacy
    Excellent organizational skills

    Relationship-Based Traits:

    Takes initiative and ownership
    Collaborative and team-oriented
    Professional demeanor
    Adaptable under pressure
    Fair and empathetic in interactions

    Technical Proficiency:

    Microsoft Office 365 (Word, Outlook, Excel, PowerPoint)
    Google Suite (Docs, Sheets, Drive, Gmail)
    Legal research tools (e.g., Westlaw, LexisNexis)
    Exceptional written and verbal communication
    Experience with Clio or other legal CRMs is a plus
    Legal research tools (e.g., Westlaw, LexisNexis)
    Exceptional written and verbal communication

    Preferred:

    Spanish fluency is a plus, but not required Read Less

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