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Dark Horse Technologies LLC
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  • Location: Hybrid/Stafford, VAClearance Level: SecretSummaryDark Horse... Read More
    Location: Hybrid/Stafford, VA
    Clearance Level: Secret
    Summary
    Dark Horse Technologies is seeking an Artificial Intelligence Analyst to support a Navy organization responsible for Information Technology Operations Division of NSWCPD's Research, Development, Test & Evaluation (RDT&E), Navy Marine Corp Intranet (NMCI) Network and Business Systems software development and maintenance.
    Duties, Tasks & Responsibilities
    Analyze data sets to identify trends and patterns.
    Develop and implement machine learning models.
    Collaborate with cross-functional teams to understand business needs.
    Evaluate and select appropriate algorithms for specific tasks.
    Clean and preprocess data for analysis.
    Conduct research on emerging AI technologies.
    Build predictive models for decision support.
    Design experiments to test hypotheses and refine models.
    Create visualizations to communicate insights.
    Monitor and optimize the performance of AI systems.
    Ensure ethical considerations in AI development and deployment.
    Required Experience, Skills, & Technologies
    • Secret security clearance
    • Associate's degree in computer science, information technology, or an equivalent technical degree from an accredited college or university
    • At least three (3) years of relevant experience, preferably within the DoD
    • Strong ability to prioritize and address multiple, concurrent projects with varying production timelines. Read Less
  • The successful candidate will leverage their management and SharePoint... Read More
    The successful candidate will leverage their management and SharePoint experience to maintain and expand the customer's environment. Duties, Tasks & Responsibilities
    • Provide support for ITSM integration with ServiceNow development and implementation to meet the design specifications using best practice and out of the box functionality.
    • Provide SharePoint administration and technical support for Microsoft 365 Enterprise SharePoint and on-premises environments.
    • Provide expert advisement on supporting the development of solutions within SharePoint and provide best approach to deployment of this capability.
    • Support the development and design materials, technical briefings, and reports to facilitate Government approval prior to implementation of new requirements.
    • Support the development of collaborative capabilities to enable sharing of information and knowledge using M365 Power Applications (Apps).
    • Automate Workflows, SharePoint Lists, Outlook Group Distribution Lists, and Teams channels with private channels.
    • Support the development and maintenance of Microsoft applications required to run the regulation division programs.
    • Manage and maintain site Content and Structure settings, Site Hierarchy, and site collection navigation.
    • Support the design configuration, management, and maintenance of a comprehensive site collection, site, and list level usage reports and usability analysis.
    • Identify and report governance violations for Enterprise SharePoint using Date loss prevention (DLP) and Information Rights Management (IRM) configurations for Microsoft 365 SharePoint and on-premises environments.
    • Update documentation; check the validity and accuracy of any documentation that is used by the end users, site owners, and administrators.
    • Allocate additional storage quota to the site collections as they reach the maximum storage limit set by default.
    • Configure and administer SharePoint and automate tasks.
    • Work on tickets and service requests for Microsoft Office 365 SharePoint Online MICROSOFT 365 Enterprise SharePoint and on-premises environments meeting the Service Level Agreement (SLAs) in the ITSM system. • Support design, configuration, and maintenance of enterprise taxonomy, terms, and keywords for the term store.
    • Support Microsoft One Drive for Business sync issues and work with the users to recover data lost.
    • Test and implement new features in a SharePoint on premise environment.
    • Manage and delete Site Collections and sub sites in Office 365 SharePoint Online system as per service requests.
    • Create eDiscovery Centers in Office 365 SharePoint Online
    • Troubleshoot issues and provide customer support for end users utilizing Microsoft 365 SharePoint Online Microsoft 365 Enterprise SharePoint and on-premises environments.
    • Schedule, plan, and perform system upgrades, including testing, rollback procedures and risk analysis for email and all related services.
    • Develop and implement custom solutions within SharePoint, including web parts, workflows, and custom applications. Design and plan SharePoint architecture based on organizational requirements and industry best practices. Develop strategies for integrating SharePoint with other systems and applications in the enterprise.
    • Write, test, and debug code to enhance SharePoint functionalities and integrate with other systems.
    • Collaborate with stakeholders to gather requirements and ensure the developed solutions meet business needs.
    • Identify and resolve issues related to SharePoint applications and configurations.
    • Document code, configurations, and processes for future reference and maintenance.
    • Establish and enforce governance policies to ensure proper usage, security, and scalability of SharePoint environments.
    • Optimize SharePoint performance by identifying and addressing bottlenecks, scalability issues, and architectural inefficiencies.
    • Provide guidance and support to development teams, administrators, and end-users on SharePoint best practices and functionalities. Required Experience, Skills, & Technologies
    • Associate's degree in information technology, or an equivalent technical degree from an accredited college Microsoft 365 Fundamentals Certification in lieu of the Associate's degree.
    • Two (2) years' experience with delivery and engineering support for Microsoft Office 365 based collaboration services to support Teams, OneDrive, SharePoint, and ancillary products including Power Platform
    • CSWF Level IAT-I A+ CE, CCNA-Security, CND, Network+ CE or SSCP certification required Read Less
  • SummaryThe successful candidate will provide software development lead... Read More
    Summary
    The successful candidate will provide software development leadership within the Naval Surface Warfare Center environment. Duties, Tasks & Responsibilities
    • Develop requirements for systems based on local Systems Engineering Processes, DoD and NAVSEA guidance, and commercial specifications as applicable.
    • Perform Analysis of Alternatives (AoA) for various information systems options. • Provide software engineering services that include development and maintenance in support of software technical documentation and requirements. • Provide remote and on-site troubleshooting and root cause analysis support. • Address issues and implement solutions in the System Problem/Improvement Report (SPIR) database. • Support architecture, design, development, utilization, authorization, maintenance of, and migration to/operation on Department of Navy authorized cloud system providers where approved by management. • Develop solutions to leverage authorized cloud technology offerings. • Recommend solutions to gaps between existing capabilities and departmental requirements. • Establish POA&M addressing short-, mid- and long-term solutions. • Develop Change Management, provisioning, and management processes and associated documentation. • Identify success criteria regarding cloud deployments. • Align cloud deployments to DoD/DON IT security and infrastructure requirements. • Serve as the technical program lead for all performance areas of delivery. • Maintain overall responsibility for the delivery team. • Provide daily supervision and direction to personnel across all functional areas of delivery. • Manage, coordinate and track work across all functional areas of project. • Analyze and propose ideas, suggestions, and improvements relating to customer support. • Ensure that all software development activities align with Department of Defense (DoD) security standards and comply with relevant regulations, such as Risk Management Framework (RMF) requirements. Establish and enforce security policies, standards, and practices throughout the software development process. Ensure adherence to relevant security standards, regulations, and compliance requirements. • Develop and implement strategic plans for IT software projects, aligning them with the mission and goals of the Department of Defense. • Facilitate collaboration and communication between various agencies and departments within the Department of Defense to ensure cohesive and interoperable software solutions. Work closely with development, operations, and security teams to foster collaboration and ensure a unified approach to security. • Identify, assess, and manage risks associated with software programs, including cybersecurity risks and potential impacts on mission-critical systems. • Support implementation of rigorous processes to ensure that software products meet or exceed command requirements. • Ensure that team members handling sensitive information possess the necessary security clearances and comply with access control policies. • Maintain thorough documentation of software programs and provide regular reports to DoD leadership on project status, milestones, and potential issues. • Oversee the entire software development life cycle, from initial concept to deployment, and ensure compliance with DoD policies throughout. • Ensure that software systems are designed and developed with interoperability in mind, allowing seamless integration with other DoD systems. • Develop and maintain plans for cybersecurity preparedness, including response strategies for potential cyber threats and incidents. • Foster a culture of continuous improvement, encouraging innovation and efficiency enhancements within the software development processes for the Department of Defense. • Develop and articulate a comprehensive strategy for integrating security into the software development and operations lifecycle. • Evaluate, select, and integrate security tools into the development and operations toolchain to automate security processes. • Conduct or oversee threat-modeling activities to identify and address potential security risks in the software development lifecycle. Develop and maintain an incident response plan to address security incidents promptly and effectively. Implement continuous monitoring processes to detect and respond to security threats in real-time. • Promote and enforce secure coding practices within the development teams. • Oversee the identification, assessment, and remediation of software vulnerabilities. • Integrate security checks into CI/CD pipelines to catch vulnerabilities early in the development process. • Define and track key security metrics, providing regular reports to leadership on the status of security initiatives and improvements. • Stay abreast of evolving security threats, vulnerabilities, and industry best practices to continually to improve the security posture of the organization. Required Experience, Skills, & Technologies
    • Bachelor's degree in computer science, information technology, communications systems management, or an equivalent technical degree from an accredited college or university.
    • Two (2) years' experience in development and management of software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle. • IAT-I Certification - A+ CE, CCNA-Security, CND, Network + CE, SSCP
    • Experience gathering, tracking, and managing technical requirements and workloads in a complex environment.
    • Strong ability to manage competing priorities and communication to multiple stakeholders, while managing expectations appropriately. Desired Experience, Skills & Technologies
    • Hands-on technical experience, particularly in the areas of Cloud, ServiceNow, Database platforms, SharePoint, high-level programming languages and Navy Business systems.
    • Experience with integrated developer environments including Visual Studio, Eclipse, and NetBeans
    • Knowledge and understanding of Navy command organization and structure. Read Less
  • The successful candidate will leverage their ServiceNow integration an... Read More
    The successful candidate will leverage their ServiceNow integration and development experience to maintain and expand the customer's environment.
    Duties, Tasks & Responsibilities
    • Lead Information Technology Service Management (ITSM) integration with ServiceNow development and implementation to meet the design specifications using best practice and out of the box functionality.
    • Assist the ServiceNow team, service management personnel, enterprise architect, and Code 104 with implementing and sustaining ServiceNow modules.
    • Work with the key stakeholders within Code 104, Department 10 and the ServiceNow functional analyst to ensure successful implementation and roll out and sustainment.
    • Support the development of ServiceNow modules using industry best practices.
    • Support the development of integration between ServiceNow and other enterprise systems.
    • Support the development of complex workflows within ServiceNow.
    • Support the development of new data tables within ServiceNow to support ongoing work.
    • Generate reports and dashboards within ServiceNow.
    • Create Knowledge Articles to document work where appropriate.
    • Perform operational support for system defects as they arise.
    • Perform basic system administration duties with ServiceNow.
    • Work with stakeholders to gather requirements.
    • Provide end users support for developed applications.
    • Participate in peer code reviews.
    • Address configuration changes to the ServiceNow platform.
    • Coordinate testing activities using the ServiceNow Test Administration Suite.
    • Triage incoming ServiceNow support issues and attend to the current backlog of open incidents and defects.
    • Develop plans for execution of the design and the deployment of ServiceNow, integrating the output into an Enterprise ITSM customer user interface (in ServiceNow).
    • Be familiar with the Enterprise Configuration Management Data Base (CMBD) and incorporate ServiceNow's CMDB solution that is extended to include capabilities in the legacy CMDB solution that are not offered in ServiceNow.
    • Develop ITSM solution for Code 104 business areas, which include IT operations, asset management, cyber security including RMF and IT customer service functions.
    • Analyze user requirements and design digital tool and application solutions to meet specified needs. Develop, test, and deploy high-quality software applications using relevant programming languages and frameworks.
    • Collaborate with cross-functional teams, including project managers, User experience/User Interface (UX/UI) designers, and quality assurance, throughout the software/application development lifecycle. Collaborate with UX/UI designers to ensure the user interface aligns with user experience expectations.
    • Debug and troubleshoot application and tool defects, providing timely resolutions.
    • Stay updated on industry trends and emerging technologies to enhance digital applications development skills.
    • Create and maintain technical documentation, including design specifications and user manuals.
    • Implement and adhere to application coding standards and best practices.
    • Conduct code reviews to ensure code quality, performance, and maintainability.
    • Provide technical support to end-users, addressing software-related issues for digital applications.
    • Participate in Agile or other development methodologies to ensure timely and iterative software/application delivery.
    • Continuously optimize and improve existing software applications for better performance.
    • Collaborate with stakeholders to gather feedback and incorporate enhancements into software application solutions.
    • Maintain awareness of software application development tools and recommend updates or new technologies as needed. Required Experience, Skills, & Technologies
    • Bachelor's degree in computer science, information technology, or an equivalent technical degree from an accredited college or university. • Ten (10) years' experience in designing and implementing ITSM solutions
    • CSWF Level IAT-I A+CE, CCNA-Security, CND, Network+CE or SSCP certification required. Read Less
  • SummaryDark Horse Technologies is seeking a talented and experienced S... Read More
    Summary
    Dark Horse Technologies is seeking a talented and experienced Senior Configuration Manager to support the business systems of a Navy organization.
    Duties, Tasks & Responsibilities
    Establish and enforce configuration management policies, ensuring consistency across development, testing, and production environments. Oversee the implementation and maintenance of version control systems to ensure efficient tracking and management of code changes. Develop and maintain build and release processes, ensuring smooth integration of code changes into different environments. Ensure adherence to quality standards and best practices in configuration management processes, promoting efficient and error-free code deployment.
    Implement and manage CI/CD pipelines to automate the testing, integration, and deployment of software releases. Facilitate sprint planning sessions, ensuring a clear understanding of priorities, user stories, and acceptance criteria. Organize and facilitate sprint reviews and retrospectives to gather feedback, celebrate achievements, and identify opportunities for improvement.
    Define and implement branching strategies to facilitate parallel development efforts while maintaining code stability.
    Coordinate the setup and configuration of development, testing, and production environments, ensuring alignment with project requirements.
    Generate and maintain release documentation, including version release notes and configuration change logs.
    Collaborate with development teams to understand code changes and requirements, ensuring proper configuration and integration.
    Identify and mitigate risks associated with configuration changes, ensuring minimal impact on system stability and performance. Implement and enforce security policies in configuration management processes to safeguard sensitive information and prevent unauthorized access.
    Track and communicate relevant agile metrics, providing visibility into the team's performance and identifying areas for enhancement.
    Evaluate, implement, and manage tools for configuration management, version control, and automated deployment to streamline processes.
    Establish monitoring mechanisms to track configuration changes and provide regular reports on the status of software and application configurations.
    Provide support to development teams on the configuration management processes and maintain comprehensive documentation for future reference.
    Proactively identify opportunities for process improvement within the configuration management framework, enhancing efficiency and reducing errors.
    Required Experience, Skills, & Technologies
    • Secret security clearance
    • Associate's degree in computer science, information technology, or an equivalent technical degree from an accredited college or university, or a Scrum Master Certification in lieu of the associate's degree.
    • At least three (3) years of relevant experience, preferably within the DoD
    • Strong ability to prioritize and address multiple, concurrent projects with varying production timelines.
    • Experience with applicable software suites, particularly Microsoft Office products, Adobe products, Gitlab and Jira
    Desired Experience, Skills & Technologies
    • Familiarity with DevOps products and platforms and processes Read Less

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