AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. Youll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture. Compensation: Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter) Responsibilities: Build and maintain strong client relationships. Respond to client inquiries via email and phone. Provide technical troubleshooting for the software platform. Learn the platform in detail to resolve and escalate issues. Manage internal order entry and maintain customer databases. Collaborate with internal teams to resolve client concerns. Review accounts for accuracy and process updates. Requirements: Bachelors degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field. Exceptional communication skills. Strong organizational skills with attention to detail. Ability to thrive in a fast-paced environment. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Technical aptitude and problem-solving skills. Career Path
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